I went on the worst day it was so cold!!! But they had buckets out with tire brushes, so while the…read moreperson in front of me was in the car wash, I scrubbed my tires and lights and license plate! It's self serve, so you just drive up, pay on the promoter, and then drive in. After you're done, there are vacuums at the end that you can park beside, easy to get to and trash cans near by for your garbage! There are two car washes beside each other, but one was getting worked on, so I had a wait a bit - and it was a Saturday. So expect it to be busy and be patient for a great wash!!

I have a love hate relationship with this car wash. It used to be great but lately I am finding it…read moreclosed when it's supposed to be open. The buckets of soapy water are now not soapy and smell musty. The car wash water itself, the same. When it's open, clean and working, I love it. But recently I'm more disappointed. I am wondering if it changed ownership? I want to support a veteran owned business but not if it's not worth my time and money. And i certainly cannot if it's not open

I went in thinking it would be the normal clean (one hour), but I'd had some medical issues for a…read morecouple of years and my car was...extremely not clean. They didn't have time to extend my existing appointment, so they worked with me to get me in the same day for the second-tier (3-4 hours) clean. Joel was so kind and accommodating. Very understanding, even when I was embarrassed by the sticky, layered mess that was my vehicle. I was able to see them cleaning it. They took everything out from my secret storage areas and cleaned. They got up on a ladder and hand-washed the top of my vehicle. I've added some pics. The before involved grease stains and spilled soda and who knows what other grossness. When I went out and saw it for the first time, I almost cried! I can't physically do it myself, so I was blown away by how amazing it looked. They got stains out i never thought would be clean. I felt like I would soil its pristine perfection by sitting in my own car. lol Cannot recommend enough! ps - they have a doggo in the office, who is a sweetie! He's not a fan of cane, though. no risk, from what i experienced. but head's up.

Great customer service. Great job on two vehicles. Convenient location. Good communication on when…read morevehicle would be and was completed.

There this younger fella. That just started working there not to long ago I'm pretty sure he drives…read morea black mustang. Horrible employee sits around every time I come in barely speaks a word and is very disrespectful. I asked for help with the floor mat cleaner and got COMPLETELY ignored. This is unacceptable for this new and nice car wash.

I refuse to go here anymore. Nothing like constantly being harassed by the same guy every time I go…read morethere to buy a membership. I kept telling the guy " I don't want one right now " and he said will continue to ask and bug me every time I go there until I do. Well, you lost a customer now because of this - good job!

Took my car here today and it didn't get clean and the employees didn't care at all, half the…read morebrushes didn't work and for $29 I expected at least the bugs off the front. We won't be back.

HORRIBLE HORRIBLE PLACE, took my car to Jack's Car Wash after to wash again. Dude with brush, wow…read moremade my rims look horrible, I was dumbfounded. Vacuums are broken and there are white pipes sticking out from white cement, found out when tripped and do believe my toe is broke, building stopped me from face planting. God horrible!!! Just wanted a car wash. Should've just started at Jack's car wash...cheaper!!! Jack's actually washed my car! THANKS FOR TAKING 23$ AND THE BROKEN TOE! UPDATE....SPOKE WITH JEFF AND HE TOLD ME YOUR PLACE CRAP BASICALLY AND IS BEING SOLD ANYWAY AND I NEED TO PAY ATTENTION WHERE I AM WALKING BUT NOW JEFF WILL NOT SPEAK AND STATES "I PLEAD THE FIFTH" WHAT A CLASSY MAN!!! So I will go have my broken toe taken car of and I am sure Rome, you will not pay from the way Jeff spoke about you. He told me I need to pay attention to where I walk. WOW

Hose falls out of the turbo dry and get stuck on the pressure washer mount and can't go very far…read moreunless you move both out of the way. Tried using the vacuum and put three dollars in quarters in and it never turned on. Overall, the wash works, and you can clean your car but some small things make it not worth it.

Vacuum number 5 just ate 9 of my quarters. Would not recommend at this point. Machine was broken.read more

Everything is broke and ran down here. Was recommended to utilize the carpet shampooer for my seat…read moresaturated with urine. No machines work and the office is closed for maintenance! Just shut down already

This is a very difficult situation which merits my pause as a client. There are many opinions…read moreabout this carwash which relate unfortunate deficiencies. I I found the self car wash portion of the business severely diminished because of inadequate soap and car wax in the bay used. In fact, the wax used was ineffective; there was literally inadequate beading of water; indicating diminished wax or none at all. I complained. The employee was not helpful and only gave me three vacuum cleaner coins; priced at 75 cents each as full and final. The car wash should post signs when wax is not available. The car was failed to do so. In fact, there is absolutely no problem with no wax offered if a sign is posted. In my opinion, the car wash violates standards of care as compared to other car washes. In addition, I have factory issued mag wheels on my car and although the automatic car wash is better than the self car wash; the equipment damaged my wheels. The complaint was made to the same employee and told me they dont cover custom wheels other than factory. My wheels are not custom; they came with the car and I brought it new. The standard of service here is questionable. Did I have a nightmare or bad day? Standard of service in Spotsylvania, VA requires wash soap and wax in a self operated car wash except where posted. There were no signs posted. For example, there is no posting that the car wash does not guaranteed self car wash wax services; although the employee claims he had no memory of ever "unloading wax sup-lies for the self car wash portion of the business". The employee was not customer oriented; pretending that the car wash to his knowledge did not offer wax on the machine. In fact, he stated no memory of unloading wax when resupplied. I truly believe this could be a great car wash. It's in a great location. What I would like to see is better equipment, supplies, and customer service. Finally, the employee was none confrontative and appeared level headed but did not discuss the deficiencies to my satisfaction.

young lady helped us get into the car wash, there was a young kid trying to get us into the car…read morewash, but for some reason, our other hold was on so he went to get help. Two men came out. One was very rude. . One man who is working in the computer seemed very nice.. but my big reason for this post was Nicholas. Nicholas detailed our car spent time in it, even though his lunch came as he was working on our car he took the time to detail it wipe it down and vacuum it. He did a great job.!! We will request for Nicholas again!!

Visited this car wash on a Saturday afternoon. About four young adults were running the place. They…read moreoffer a full service for additional $18 that includes vacuum, windows, wiping the car, consoles, and the rest. They didn't have the proper cleaning supplies the staff needed to actually deliver a full service. You could tell everyone was rushing because it was getting busy, and the workers looked pretty inexperienced. One of them was openly complaining. I didn't see a manager anywhere--if there was one, they weren't managing. Customers were also struggling with the kiosk and figuring out how to line their cars up on the ramp and place the tires correctly. The employee working the entrance couldn't communicate clearly or get cars into the right position and had to pull another worker over to help. It's a Saturday, so of course it's packed--that's when everyone wants their car washed. This place just wasn't managed properly and didn't have the supplies needed for the full service they advertise. If you don't equip your employees, you shouldn't be offering it. Two out of five stars.

I thought I'd stop since I heard good reviews…read more I'm happy to say my car shined for the $20 wash. It's not so strong of a wash. I've been to others that popped my gas cap open. Vacuums really suck the dirt up.

Staff was friendly. The wash was good. There were lots of parking spots to use the vacuums. The…read morevacuums are the best.