I've left multiple messages for the last month and even filled out their form to set up an…read moreappointment. NO RESPONSE!!!! This guy may be good but does not have help in handling customers. I can't wait any longer and am going with someone else!

Bad communication and poor customer service. they told me they would come out and spray at 9 in the…read moremorning and left me waiting around after I moved all my furniture away from the walls and didn't return my calls or text all day until 5 at night to let me know Zack messed up on the schedule and couldn't get me in for a spray. he offered a free spray for the next day but i was letting him know I wasn't happy and frustrated with the lack of communication. after explaining he doesn't have his phone on him for 9 hours so no one can get a hold of him not even employees. i called bs on it and he didnt like it because I don't like being lied to and he told me at a drop of a hat he's done with min and my parents business. dropped 2 customers just because of lack of communication on his part. Very cheap price but you get what you pay for.

Fast, friendly and competent. Very happy with our service this year. Love that you do not have to…read moresign a contract and the value is definitely there.

The service was not good, I do not know what they actually did after the pest control but it makes…read moremy house worse with more pests in and out the house. I would not recommend and they do not want to offer any help after I showed them that it happened within 30 days after their treatment. I don't recommend them for your service.

We called about a bat that flew into our business, but Bruce tried to overcharge us an absurd…read moreamount and demanded payment before even coming out. After doing some quick research, we found another service for a fair price. When we told him we didn't want his service, he kept messaging us and went on a guilt-trip rant. Completely unprofessional and unpleasant to deal with.

Unsure of what the point of their 24/7 emergency service is for. I had a screaming young raccoon…read morestuck in my backyard late at night in the middle of the week. Neighbors' dogs barking all night, my dogs barking all night. The person I talked to told me to wait for the mother to come pick him up. He was stuck in my yard and could not get out. I sat and watched him attempt to climb up my shed and fence to no avail. The mother came with her other little raccoons and she was unable to get him. Eventually we were left with no choice but to try to pull the chainlink to create a small opening to let him wiggle through back to her. These raccoons then camped out for a week on the roof of my shed. We were unable to sleep and the neighbors got a few scares from them when they would come home, as my shed is up to their driveway. The person on the phone said they likely were living in my shed. But they were not. The interior of the shed remained cleaned and undamaged. They just stayed on the roof where we had no clue how to help them move on. No response back from this company even after I asked them to come ASAP to set traps to humanely remove and relocate them. Luckily after that solid week they did move on. But with a week of no sleep, trying to keep my dogs from tearing them apart, and getting ready to put our house on the market, I would have gladly paid for the services they claimed to offer. This company could have made some money that I was more than willing to give them. But they'd rather not do as their business implies, it would seem.

Great service! Showed up when he said he would. Caught the raccoon and transported him to a safe…read morerelease sight. Also cleaned up raccoon's mess! I highly recommend him!

I was contacted by customer service and after a few weeks of back and forth was provided a full…read morerefund. The lead customer service representative I spoke with was very kind, apologetic, and said this isn't their standard. I still think it shouldn't have taken over two months and having to post reviews to have something done, but glad they made it right.

Very expensive, almost $900, problem didn't go away. We paid another company a fraction of what we…read morepaid these guys and they took care of it. Additionally, we did make many attempts to cancel the monthly service that we never did sign up for to begin with to no avail. They sent someone out anyway while we were on vacation and sent an invoice that took us months to be able to put to rest (after calling them many times with their promise that a district or regional manager would call us to resolve the issue, and nobody ever did call us). After many rounds of that, we finally called again and threatened to report them to BBB and they canceled the invoice right away. The email address that kept sending the invoice to us does not receive incoming email, so our emails to them would bounce back. But then when we got on the phone with them, they would ask for proof of email that we'd attempted to cancel the service. I find this whole situation very deceptive. Stay away from this company.

I used the Yelp project feature for the first time to find a company to exterminate black widows in…read moremy crawlspace, and several businesses responded quickly - but I chose Safe ChemPest because they had professional and clear responses, and exhibited they actually read my project details (a different pest company called me 3x in 15 minutes, plus texts! Another company clearly didn't read my info). They stated the price for one-time service up front and were easy to schedule, all through text which is appreciated. The technician arrived promptly at the scheduled time, explained what he was going to do, listened as I pointed out a pet area to avoid, finished quickly, and didn't try to sell anything extra - I paid exactly what they quoted. So far the treatment seems to be effective. Would use again!

Fantastic experience. Fast to respond, got me in quickly, was on time, and made sure everything was…read moredone right. He was also the ONLY person out of 8 other companies who would give me a quote before talking to me on the phone.

Said they would stop by the house in the morning. Then called and said that they had an emergency…read morein Park City, UT and would be later in the day. Kept stating he was on his way. Then at 7:30 pm get a text message that he would pass on the job after driving by the house. DO NOT CALL OR CONTACT THIS PERSON A WASTE OF TIME!

I DO NOT recommend this business. For $149, they confirmed I had bats. I knew I had bats; I could…read moresee the bats! I paid for what I already knew. I was provided no service by this business. On the phone, the technician said he would send some information to me. I asked him twice! What he sent was an invoice for $149 and a bid for $1200-$2400. We took care of the bats; us & Amazon, which has AWESOME customer service, unlike Allstate Animal Control. Negative stars.

Dishonest Company. When you sign up, the don't say anything - but they won't actually service your…read moreproperty automatically. They send a spammy text (which you ofc ignore because who doesn't ignore spammy texts) and if you don't manually schedule with them they just don't service your property. Was with them a year until I realized they weren't having any problem billing me, but never once came out to service. AVOID

Very rude and judgmental staff definitely would never hire them. Not worth the money.read more

I have used Peterson Pest Control multiple times for boxelder bugs, spiders, and even a termite…read moretreatment on my home. Each time, Moroni has been prompt, professional, and thorough. His treatments have been very effective, and I've noticed a huge difference in the pest problems around my house. I highly recommend Peterson Pest Control, and I am often referring him to anyone looking for a reliable, fair priced pest control company!

Easy to work with, on time, professional, went above and beyond, offered a 2 month guarantee on…read morethis service, sprayed for ants and spiders, knowledgeable about his chemicals and the pests. Very satisfied.