Outstanding care, saw me last minute within 20 minutes of making an appointment, and called me…read moreimmediately once I came in. Front desk was friendly too. Overall great experience

If you value your vision, and your eyes, don't risk it! Typically, I do not leave negative reviews,…read morebut I feel with the experience I had here it's necessary to warn others. After wearing new contacts for a month, I went back per John's request to check the fitting. Everything was great until then. John removes contacts for his patients, when removing mine he was unable to get it out on the first try, then became visibly angry, shoving his fingers in to my eye to remove the contact, it was so hard it pressed my head against the chair's headrest and his fingers jammed in to my eye. There was no immediate pain, but suddenly I had blurry vision for the about an hour. For months I have been left with severe eye pain, extreme sensitivity to light, and painful visual accommodation between near and far distances. Another optometrist was able to confirm uveitis, which usually follows blunt trauma to the eye. Some of the problems are still ongoing, and my vision seems off. I have always done everything to protect my good eye because the other is uncorrectable. Never in my life would have thought to need safety glasses for an eye exam. John denied removing the contact forcefully and even got upset again when I refused a second fluorescein exam. Also, Jana Lee was always very rude, inconsiderate, condescending, and just all around difficult to talk to. For anyone considering Ackerson Eye Care, don't risk it, and please, never let anyone put their fingers in your eye unless necessary.

Not impressed. I tried a few times to get in contact with them and either they don't answer or…read morereturn calls or not there during business hours. I give people a couple chances but it was a pattern so I went elsewhere.

They are always so kind and professional. Dr. Goode has taken care of us for a few years and our…read moreglasses / contacts always come promptly. I highly recommend.

It's been a while since I've had my vision checked and Dr. Potts is so friendly and personable he…read moremakes you feel at home! Front staff is friendly. Dr. Potts took his time in examining my eyes, and explained everything thoroughly. I felt like I was appreciated as a customer and will definitely come back here for future eye visits!

Visiting from out ot town and came here with an emergency. Staff was very friendly, dr was…read moreextremely knowledgeable.

I got hit in the eye with a plastic piece of my ski glove (not the way I wanted to close out my day…read moreof skiing). They went above and beyond to work me in that day even though I am from out of town and had never been seen there before. From the super friendly and helpful front desk person to the two different providers who agreed to see me if the other couldn't, I was well cared for, had very friendly service, and had my eye drop prescription from the pharmacy in the same location with 15 minutes. 5 Stars!

Not sure why all the low reviews. I called four optometrists and none had appointments for 4-6…read moreweeks. Moran let me book online and was in and out two days later. Got what I needed. Good doctor.

Fantastic place! Very clean, friendly and helpful staff. Would definitely recommend this place. Dr…read more Plothow was very knowledgeable and kind.

I have been using the Vision Institute of Utah for the past 12 years. They have a great selection…read moreof frames and the staff have always been helpful and competent. When ordering updated lenses for my current frames the prescription came back in less than a week. Dr. Plowthow is excellent and meticulous in performing eye exams. I highly recommend.

They have been AWESOME with me I got a pair if glasses that…read morelooked great Unfortunately bc I have to wear progressives the frame was too light & kept slipping down (OFC they kept ADJUSTING them) FINALLY, a more experienced tech told me the glasses weren't good for my lenses! So, after 7 "adjustments" I asked about a replacement pair. They're accommodating me to my satisfaction - (I've got a pair of Ray-Bans on the way - I even moved out-of-state

I had a great experience here. My eye exam was quick and easy, and they even checked my old glasses…read moreto compare how my prescription had changed. They easily worked with my insurance so all I had was a $10 copay. I also got a new pair of glasses, and the staff was helpful while I looked for something that fit my needs and style. I got ordered some polarized sunglasses, and they had the prescribed lenses ready within 42 minutes (see photo). Very impressed with their service, and will be going back for my next exam.

I'm adding a couple stars to my initial review because the office manager reached out to me to…read moreapologize for the poor experience I had earlier this year. She really tried to make it right and retain me as a patient/customer. I still can't justify more than three stars because it can still be a frustrating experience to go to the Orem Eye Clinic. I feel I spend more money than I can afford every time I go, even with pretty good vision insurance! Whether it's the expensive meibomian gland treatment, the expensive vitamins, or the expensive frames and lenses, it all adds up and I think there are less pricey alternatives that are just as good.

I ran into a surprise billing issue that I did not understand. After a bit of miscommunication, I…read morewas able to talk to Shery and resolve it. I feel the eye doctors are very conscientious and excellent. They also have a nice selection of frames from expensive to cheaper ones. Becca helped me out through the process and was very helpful and hilarious. :) Ty

After a terrible surgery experience at the Moran (University of Utah) I decided to go back to…read moreMountain Valley Institute for cataract surgery on my other eye. Dr. Ian Christensen and his staff are amazing. His bed side manner was by far the best I've experienced especially when I compare both surgeries side-by-side, within weeks of each other. I wish I could have gone back in time and done the other eye with Dr. Christensen. The anesthesiologist and team at the Eye Institute of Utah were far greater as well. I couldn't be more happy. Less than 24-hours post op and I'm feeling great and already back to work. Thanks Dr. Christensen!

The Yelp reviews here are super spotty but I needed an appointment fast and close to Park City so I…read moretook a chance (didn't want to drive down to the U). My doctor was Dr. Ian Christensen and it was a super appointment. He was kind, attentive and thorough. I got a regular eye exam and also was dilated to check for health issues. It was all good - and then some. I'll be back to see him Dr. Christensen someday ...