First let me say that the employees of Wasatch Vacation Homes are fantastic and went above and beyond for me during my stay at one of the truly worst properties I've ever had the misfortune to stay at, the Midvale Cottage. From what I understand Wasatch Vacation Homes (WVH) does not own this property but agreed to rent it out as a favor to the person who owned it and was a friend of the owner of WVH. I was told they are seriously reconsidering that decision after the experience I had.
The first night I checked in the house was very chilly. I didn't know where the furnace was or if it was turned on but I did notice that the door that led to the deck (which in itself needs to be replaced as it's rotting) had all kinds of tiny holes in it that I could literally see through to the outside. That meant that cold air was coming into the cottage the entire night. When I called the next day, the great handyman of WVH came right over and patched up probably 10-15 holes in the door. The door needs to be replaced but I was told that the owner of the property doesn't want to put any money into the needed repairs.
The shower was the best part of the cottage. It had been updated with new tile and a rainfall shower head. The rest of the tiny bathroom was serviceable at best. The sink was old and had putty filling up the drain for some reason. There were many places on the walls that needed to be speckled and there was a floor board that ran from inside the bathroom to the tiny kitchen that I tripped on several times before the handyman was able to nail it down.
I couldn't use the bedroom in the basement due to mobility issues but I knew that when my son was coming to visit it would be dangerous to try and walk down the steep stairs because there was no handrail. I asked for one to be installed and, once again, the WFH people came through and had that done.
The cottage description says that it's located on a beautiful backyard (https://wasatchvacationhomes.com/351184/). It's not. The backyard was filled with trash, a kiddie pool filled with rancid black water, and broken tree limbs. It's disgusting and could not possibly be used by anyone staying there.
Now let's talk about the ants. Hundreds of them throughout my stay. Coming in through the bottom of the front door. Coming out of the drain in the bathroom sink. Crawling across the wall in the kitchen. Several times I found ants on my dog and twice I noticed one crawling on me. No matter what they did or how they sprayed, the ants were there from the day I moved in until the day I moved out.
I want to give a shoutout to Barb (property manager) and Kaleb (the handyman) of WFH. They made this challenging stay bearable and they were responsive to every issue we had. They well understand the problems with this property and nothing that occurred there is in any way their responsibility. It is the owner who should not consider renting this property until it is properly updated and made more livable. I doubt that will ever happen. read more