had twice were they messed up on work on my car. both time they argued that it was other thing that…read morecaused it and was not there fault. first was simple they were to replace the head light when they got done the head light was way out of alignment. took it back to get it adjusted they say that the whole light assembly was bad and needed to take it to a body shop since the whole assembly was bad and needed replaced. took it to another shop they said the bulb was only half put in the seated it fully was fine. this time took in for oil change left there shop car started clattering and stopped. called them they told me that this car had a lot of defective engines and it was not there problem. took it to dealer for them to look at it they said the oil filter was half on, the drain plug was about to fall out and there was only 1 quart of oil in the engine.

After speaking to Sam at Mussers I feel more comfortable. The employee responsible for the last…read moreissue was dealt with. I since then have taken my vehicles back to them and due to Sam, I'm a customer again. The owner never approached me about this and if not for Sam, I'd be dealing with another company. They do good work.

i let glen work on both of my cars, breaks, roaters , break lines, exhaust etc. he does wonderful…read morework!

My wife and I have been taking our vehicles (Volvo, Toyota, Saab..) to Glens for years. It's a…read moresmall shop that keeps busy with repeat customers (like myself). It's a wonderful thing having someone you trust for service. Good people.

One of my headlights went out and so I called this morning to see if I could get in. They saw me…read moreright away, staff was very friendly and my car is fixed! I very much appreciated the quick service.

This place is fantastic! I was visiting tipp city and had problems with my car. Dale worked on…read morethe problem right away, didn't charge me much at all, he is caring and concerned about you and your vehicle. Wish I could put him in my suitcase and take him home! haha

I love this place. Always honest and fair. Reasonably priced. I always go to Adams for everything.read more

Great customer service, reasonable prices, done in a timely matter, very busy shop so you know he's…read moregood and fair!! Highly recommended!

Fast service, quality work, great value, and local family shop. Ruby is so kind and helpful.read more

You cant go wrong with this place. Have used them for years and always get excellent service. Ruby…read moreis by far the nicest lady I have ever dealt with. Thanks guys for the prompt service you provided to me on my monte carlo.

Made an appointment for mine and my wife's car to take care of recalls and service. Something came…read moreup and we needed to reschedule. I called back and got voice mail. No response. Called again and the lady said she would relay the message to the service dept. No response. Called again and left another voice mail. No response. Tried the online chat and was told they would get back to me. No response. Called again and cancelled the appointment and told them I would find another dealer. I don't think I should have to work that hard to get to give Voss business.

I had James as my sales man. I was 36 weeks pregnant when I bought my car from voss. I deeply…read morestressed that I needed a safe vehicle due to already having a child and about to have a 2nd child. James promised and reassured me that I was getting a safe vehicle. I paid all cash for my car and tried to see if they would knock at least a little bit off the car and was told and shown all the "work and money" they put into the car so they couldn't drop the price. I bought a 2005 Honda Accord. This car has the screen navigation system and I was told that it needed the updated cd for the navigation system and that they would get me one. I was also reassured that they checked the navigation system and that it worked. Well I slept on it and thought about it for the night and decided to go ahead and buy it the next day. Right after I bought it I noticed that there is a big dent in the side of the car 3 hours after I purchased the car my check engine light came on and turned out I needed to replace 1 of the sensors. Then noticed that the oil, break fluid, power steering fluid, and coolant was all below the minimum line. 3 days later I get notified that I am going to have to buy the navigation cd myself that they can't give me 1 like I was originally told. 4 days after I got the car the oil change light came on. Not even a week After that the alternator went bad and I had to get that replaced as well. The battery that came with the car was too small for the battery. Then not even 10 days after buying the car I had to replace all 4 tires due to being dry rooted. When getting the tires replaced I also had to replace the routers and the break pads and get an alignment. I finally get the navigation cd in the mail (that's the only way to buy it plus it was over 100$ alone) and find out that the cd player the navigation system is in is broken and that they also lied about that. and now I can't get anyone from voss to contact me or answer me. The crazy part about that is I am trying to contact someone to see where and how I can get the navigation system fixed because I can't even control or turn on my AC it has to be done through that navigation screen. and I need AC before summer because one again I have a child and a newborn. I am highly upset because I paid 5,000 for the car and had to put over 3,000$ into it already after being promised and reassured and shown on paper that all of this work had just been done. I stressed over and over the importance of needing a safe car and if I would have been told truthful information I would have bought a newer nicer car with less milage on it. The fact that they are going to lie to someone and saying and show whatever they feel like just to get a sale blows my mind. Especially when I stressed to them that I had kids. Not only did these damages and issue affect me but they also affected my children. My daughter had to miss over half a day of school because of the alternator then every time we pass the spot that the tires blew she gets anxious and talks about it. Plus now I am behind on all my bills almost lost my home all because some guy just had to make a sale. I had to spend my whole entire savings on fixing a car that I had just purchased. I even stressed to them that I was going to be on unpaid maternity leave that I needed a car that I wouldn't have to worry about for a couple of months. I will now never go there or buy from there again and I will make sure every person I know never buys from there I will do anything in my power to make sure someone I know doesn't get scammed or ripped off just because some A-hole wants to make a sale.

WARNING!!!! Do NOT USE THIS MAN!!!!…read more Lorenz came to my home and told me I had a simple oil leak and towed my car to the "shop" on a Friday. We had some bad weather and he stated that they needed until Wednesday to complete the job. I paid him $40 for diagnostics and then $150 for the tow. Then sent $550 for parts. I also got a rental for 5 days through budget rent a car which cost me 500$ Wednesday came and it wasn't done. He said it would be done Thursday. I got the rental another day. Another $68 and $15 extension fee. Friday came and he said it's still not done. So after a week I have paid over 1k and it's not done. He promised it would be done the following Tuesday by 8pm. I returned rental that morning. At 9pm when he didn't show up he texted that he was done but there was still an oil leak. WHAT!!!!! He said he had parts and needed until Monday. Monday morning I asked him if it was going to be completed as promised and he said no. He needed til Wednesday. So 13 days he has had my car and it's in the same condition. I just had enough and sent a tow truck to their shop to get my car. When tow truck arrived it was at someone's house. They told me it was a mechanic shop. It's a random house on a sketchy neighborhood and my car sitting in front untouched with snow covering it still. He misled me as he had a shop. He just paid google bc he was the first to pop up. I trusted him and he lied several times. I am now at a mechanic shop hats legit and have had to get ANOTHER rental car for the week. This guy has lied and set me back almost 1500 and my car is in the same condition as it was 13 days ago. Do not trust him

Great. These guys are wonderful. They came to my house and fixed my car that I had already paid…read moreover one thousand dollars to another place. I can't. They were nice and answered all my questions. Any service my car needs in the future will be taken care of by Reno motor work.

I bought a minivan and a truck here over the last handful of years. They have some pretty good…read moreprices. Was having problems with the tires in the minivan. Popped over and they looked at it in essentially no time and repaired them both. I only knew of one of them, but they figured out what was wrong with two of them. It was quick repair with very little turnaround. I'm so glad to have a small town dealer that I can really trust. They take very good care of me. They take good care of me Long after I bought the cars.

My family (wife, son, daughter and myself) have purchased vehicles from Independent since around…read more1975, probably close to 10 vehicles and a truck. We have never had a bad experience with them. The only reason we go back is to trade into something newer. The father owned the business back then, but the sons worked there as well. They now own and operate the business. Their father taught them well. We have looked at vehicles at other dealers but always come back to Independent because of their honesty, integrity, and prices. I very highly recommend them and if you're in need of a vehicle from people you can trust, check them out. No, I'm not related to them either, just a long-time satisfied customer.

Took car in for transmission flush. Came out slipping/shuddering. Took back in replaced a couple…read morethings and it was still slipping gears. Took to another shop and transmission cooler cracked from their flush or whatever they did. Whole new transmission was put in from another shop and Dave Arbogast didnt even bother refunding or trying to fix situation. Definately do not rexommend service. Got car back a day late as well with an hour notice before they closed

They started off by lying to me about the apr. They lied to…read moreme to fix that problem. They didn't care when my 2014 with less than 3,000 miles put on it the motor seized up on us. Not one call not dang cared about us them leaving us high and dry. Don't care for them after this horrible experience and hope no one else gets done like they did to us.

Amazing. Been around centuries! Honest friendly reasonable prices. Warranties honored.read more

I trust this shop. Jeff is an honest sincere guy who will take good care of you and and your car…read moreand his technician is great.