First, Chị xin đại diện nhóm xin ngỏ lời thank you for all your hard works prepare for our Viet Nam…read moretour. Second, I wanted to take a moment to express my heartfelt gratitude for the exceptional courtesy service and friendly of local tour guide (Thuận, Ngân và Nhựt) cùng với những bác tài là những người đã đồng hành, sự quan tâm từng chi tiết nhỏ đến nụ cười luôn nở trên môi như là người nhà trong gia đình trong suốt chuyến đi. Nhờ sự nhiệt tình, chu đáo và kiến thức phong phú của những bạn hướng dẫn viên mà anh chị đã có những ngày đi chơi vui vẻ, thoải mái cùng với những kỷ niệm thật đáng nhớ. Dưới đây là vài ví dụ điển hình. 1. Ngân đã giúp group đóng thùng và gởi đồ của nhóm mua từ Bắc vào thẳng Saigon hotel cùng với sự nhiệt tình đưa tiển lo lắng mọi điều cho mọi người trong nhóm lúc check in ở phi trường để chuẩn bị cho chuyến tour kế tiếp. 2. Sự nhiệt tình của Nhựt nên nhóm đã có những tấm hình thật đẹp trong suốt chuyến đi ở miền Trung. Thank you for making the tour so much fun, truly unforgettable and much more enjoyable. I look forward to the opportunity to travel with your company again.

Very rude phone etiquette. Bitch didn't answer my question and when I asked her to clarify what she…read moremeant. She hung up!! Topic Asian service. No customer service at all

My husband and I have had the pleasure of working with Pat on multiple trips. She makes the travel…read moreexperience so easy. Her attention to detail is top notch and she always stays on top of every reservation that is made for our trips. She connects with you regularly and makes sure you are prepared for your upcoming travels. Even checks in the day before you leave. Pat is amazing and she works hard on our behalf to ensure we have a great time on our trips. I would highly recommend Pat at Incredible Journey!

Pat is an incredible human being with a genuine heart to share her passion for travel and so…read moregenerous with he knowledge and expertise without expectation. I had already done a lot of research for a Cruise I was planning to the Mediterranean with my fiancée. Pat was so kind in helping to find better rates or attempt to price match my discoveries along with encouraging my own knowledge of travel. She was more like a travel mentor than agent. Unfortunately our travel plans had to be completely cancelled due to our work schedule. Regardless, I needed to share Pat's 5 Star service to my fellow Yelpers! Thank you Pat!

We contacted Regina Tait for assistance with the planning of a three-week vacation that was to…read moreinclude travel within the countries of England and France. We gave her a simple list of the activities in which we were interested, and she helped us to build a marvelous trip around them. Regina is very thorough and attentive to details. Once she had made the arrangements for travel, she reviewed all the plans and documents for accuracy and completeness. Then she reviewed the documents with us to ensure that we understood all the information. Thanks to Regina's professionalism and conscientiousness, we enjoyed a memorable and amazing trip that went smoothly from start to finish. It was a pleasure to work with Regina, and if we have any travel plans in the future, we will certainly contact her.

My husband and I recently went to Maui and Regina made sure that the trip was planned perfectly…read more We arrived in the AM, we picked up our luggage, had lunch, then checked into our condo. The condo was beautiful. The location was gorgeous. We never wanted to leave.

The cashier was chatting with the lady in front of me, but was inexplicably silent and gruff to…read moreme. I said good morning and he remained silent and only said "Here's your receipt." He had looked up as I came in and glared. I have been a loyal customer for 30 years and never received such cursory and rude service.

AAA had always been a company with a great reputation. Had to use 2 of my 4 tows in a week and they…read morewere prompt, efficient and helpful at getting a driver to me both times. Highly recommend them for the year 4 tows! What a fantastic deal!!

Tamara at Bradford House travel is amazing! I contacted her about helping me with a group trip to…read moreSandals. She has been great throughout the whole process. She has been readily available to answer my numerous questions and provide support and recommendations to make our trip amazing. She assisted many of my friends and family with their travel quotes and personally helped ensure good communication between myself and the Sandals wedding coordinator. We leave in a few weeks and due to Tamara's help and expertise, I have no doubt this will be a smooth trip from start to finish! She was so great that I already asked her to plan our cruise vacation next year. Many thanks to Tamara. I highly recommend her services. She is communicated well and gives timely responses to requests.

From the owner: Bradford House Travel Center is your one stop destination for fulfilling your dreams, one…read moredestination at a time! Call us and let us plan your next adventure.

I definitely do not recommend this agency. Ngan was the girl who helped my mom book a ticket for…read moreher round-trip from LAX to Ho Chi Minh City in premium economy. We paid over $2,000 for the ticket for travel from March XX to April XX 2026 (less than a month). I had trouble checking in with my mom e-ticket through the app before she arrived at the airport. This was our first experience with Satrlux airline, and yes, their customer service is worse compared to Eve. If you speak English, I'm sure you can book the ticket directly through their website, but since my mom travels alone, she felt more comfortable booking through an agent, which I do not recommend. This agent was terrible -- they entered my mom's name incorrectly, which prevented me from checking in online. We arrived early at the airport, following her advice to check in and get a physical ticket, which was unnecessary since everything else could be done with just a QR code from the app, to avoid long waits. We arrived at 6:15 pm and had to wait in line until 8:30 pm for the check-in booth to open, while most people checked in earlier and only needed to drop off their luggage. We paid over $2,000 for my mom's ticket, and she couldn't get a good seat because those who checked in early were assigned seats first. If you want to avoid what my mom went through, stay away from this agency. They are the worst.

Wonderful experience! I had planned a trip to Thailand with all my friends and wanted to add…read moreVietnam and possibly Japan to the trip but it can be a headache to plan length of stays and airlines to choose. Seven travel made it so easy. I just say where I want to be and she showed me what I wanted and options that would save me hundreds on flight just from a simple day change in the plans! I planned my trip without thinking about the entry visa to Vietnam and she had my visa stamped on passport within 1 week!! Love the experience. Here's the best of why I highly 100 percent suggest you book through Seven... I was in Vietnam and decided to fly last minute from Hanoi to Saigon Ho Chi Minh... sent a message and she had it sorted within 2 hours as long as you contact her at the right time zone. Others would say to take loss on tickets and pay full price for changes, she had it sorted and I paid only the discount difference. I had the best 2022 Vietnam/ Thailand trip, thank you Seven Travels for making this trip easy with my friends!

No muss, no fuss and, most importantly, no line. The agent was very friendly and helpful.read more

Making an appointment was easy, but they don't make it clear that you have to pay with a check…read more(something not many college students carry). I tried to call to confirm the exact amount to put on a cashiers check, but I don't believe they even have a phone that rings. It would send me to voicemail and say they were busy so I had to drive there and ask a simple question. Just so anyone knows- the check fee is the exact amount listed on the site. I called while I was there and no phone even rang- the front desk person was just chilling on their phone :/

This is more of a heads up I guess. I sent my mom on one of the trips to Tahiti last summer. There…read morewere 3 boats in the charter, and several of the travelers on one of the boats wanted to change vessels mid-trip because the vibe on the skipper/company owner's boat was so bad. It was supposedly the skippers' last trip, so not caring about a couple of sisters that were jerks to everyone on all three boats wasn't important. My mom's been getting solicited for a new trip to Ireland by the same company, and the bad skipper is somehow leading the trip. Don't buy this for your mom or anyone you care about.

My name is Lorrie and I was on the same boat as women who were complaining. I would like to point…read moreout that this trip was not a cruise ship experience, nor was it meant to be. The effort it takes to bring 60 women to the far edge of Belize to snorkel the reef and go where many women may never go is extreme and takes a bunch of effort. Our Captain was from Alaska. I myself being from California took 4 planes to get home. Holly is the best at organizing these trips and always says that she cannot solve a problem unless she knows about it. She was at the fuel dock asking"How was your trip?" This was after our trip, upon checking the boats back in. I personally gave her a hug at our raft up happy hour. If you found her unapproachable, it's because you did not approach her. The negative reviews should be for the Charter Company, not Mahalo Sailing Adventures. Holly does not run that company and cannot control how they run it. In fact, Belize did not have a charter company for many years, nor a landing strip to get to the area we went. We were at the he furthest point of Belize you can get to. I have never been able to achieve this trip in 20 Years, previously traveling Belize. The opportunity to be at a Women Who Sail Rendezvous in Belize is a once in a lifetime experience for many women. I am grateful for the experience. The fact that a few women are looking to bash Holly and her company to escape payment is unimaginable. If you are into Adventure and not just looking for a free ride, take a trip with this group of ladies. Forever Grateful Lorrie Bosick