Awesome and very friendly staff and Dr Brian Reade took my foot pain away quickly and with no extra…read morepain. I recommend this office highly . The dr and staff took time to explain what I was going thru and treatment. And Renéa was an angel that made me feel at ease before I saw the doctor. Thank you

Doctor Richman is an epic doctor and a real gentleman.. I have total faith in his ways of…read morepractice.. He always makes me laugh and makes me feel like I'm a very important patient. I wish him good health and happiness always...Thanks Doctor Richman...

The office manager is unprofessional and unable to take accountability for her actions…read more After I expressed my concerns for the office's lack of communication with one another (I called and left a message to see if I needed to make a payment on my account at the time of the appointment as I've always done and no returned my call. Unfortunately I had to make a trip to the office to find out that I did need to make a payment and if I was unable to I would need to reschedule and pay at that time which I did (this is normally). Unless the office manager bypasses for one reason or another. Then the following day or two I finally received a return call from the office while I was sitting in the waiting room for my rescheduled appointment informing me that I needed to reschedule and make another appointment. I explained that the late response and lack of communication amongst the staff was very stressful and problematic for patients trying to juggle busy lives. At this point I noted the lack of accountability demonstrated by the office manager as it was alarming and extremely disappointing. After this visit for the first time in over 10 years I was blocked from making visits and paying at the time of visit due to a previous balance(Management discretion). For example the appointment that I am describing was schedule and payment was made towards my balance at time of the appointment prior to seeing the doctor. Either way this ensures that the office gets paid and my bill does not increase. However now this feels more like a personal vendetta against me for speaking up about my concerns. I am a cash patient with no insurance. Now i must pay prior to appointment, then wait for an appointment to become available that works with my schedule. In some instance this could take several days or weeks. This is direct retaliation caused by expressing my concerns. It's truly freighting that someone could behave like this, in the health field where doctors and staff play such a vital role. I have patronized this business for years and this is the first instance I was treated poorly which is especially shocking as this greatly affects my health and quality of life. Dr Cappa, Schwartz and my former podiatrist who has since left the practice along with his amazing assistant. No one else prior to this current office manager has ever behaved like this. Everyone has always been personable and empathetic. Also when I mentioned my disappointment with lack of communication within the office staff. I was verbally ridiculed by the medical assistant who loudly spoke amongst the office staff and office manager and she stated "Not today Satan." Unfortunately, she was also the assistant to the new very cold distant podiatrist I saw. When I asked her was she referring to me as she made the comment immediately after I expressed my concerns. she responded," No I wasn't" with a nasty hostile tone. That interaction was then followed with meeting the new podiatrist who lacked a bedside manner however he was very gentle and effective. The black girl at the front desk is always super sweet and down to earth and reminds me of what Cappa Podiatry use to be.

Dr Cappa and his whole staff are wonderful! They have been taking care of my mom for years…read more Definitely recommend for your podiatry needs!

This is my 3rd time here and I have to say Dr. Reade is great! My only dissatisfaction is with one…read moreof the front desk lady. She is African American n wears thick black frame glasses. She doesn't say anything at all. While waiting for a few minutes she still doesn't greed you and keeps you waiting there. When she finally finish with what is more important than a customer she ask for name n copay payment. Do I need to write more? No customer service skills at all.

Doctor and staff were pleasant however after spending over…read morean hour on the phone having my medicare insurance approved before booking an appointment and then having the appropriate records sent. I was told after a 1/2 hr wait that medicare wouldn't cover the visit and it would cost $250 plus the actual cost of the cortisone shot which was apparently an unknown price. After another 20 something minute wait I was told the visit would be covered except for the copay. The most unprofessional medical visit of my life. Michael M PS No one informed me that after having a shot I could not have physical therapy for 72 hours I only discovered that after showing up at the therapists the following day and wasting a few more hours. Good grief

Very deceptive business practices in the business of orthotics and insurance. Floor price for…read moreorthotics is 475.00 if you have no ins but 690.00 to insurance carrier so your out of pocket is higher when you do not have 100% coverage. They ask for 100.00 deposit before ordering but do not take any time to advise you of what you costs could be. I was told 100% coverage and they moved my appointment up to be sure they utilized the insurance approval but I would of been presented with a 340.00 bill when I went to pick them up. What a shame as the Doctor seemed to be decent but the staff, especially billing, leaves much to be desired. Kelly Bruce, billing manager, thought that this was all ok. Someone needs to review this and CDHDP has been informed.

Office policy is to take $100 from the patient for orthotics which could help prevent needing…read moresurgery in the future, even though the patients insurance will pay 100%. I was told this is because insurance promises but does not always pay. This office is so worried about getting their money that they are denying patients care because they can't come up with $100 to sit in the offices bank account collecting interest when it is not needed. I need that money for food on my table! I'll find another office that will accept my insurance coverage as it is!

Dr. Perez is an excellent podiatrist. Is up on the latest techniques and has state of the art x-ray…read moretechnology. Extremely knowledgeable and takes the time to listen and assess your issues. Excellent bedside manner! I have neuropathy of the feet and Dr.Perez gave me a B-12 injection and ordered medication for me and gave me good info about my condition. Excellent surgeon as well! Has a nice office and friendly staff. Dr, Perez is a "keeper" for sure! Tom T.

From the owner: Flex Foot and Ankle is a patient-focused podiatry practice led by fellowship-trained E. Giannin…read morePerez, DPM, FACFAS in Manhattan, New York. As one in 14 podiatrists in New York state that holds the Advanced Ankle license, she dedicates her time to providing the best care possible to her patients of all ages. Proudly serving New York City / Metro area patients enjoy visiting Flex Foot and Ankle, where they leave feeling well-informed and involved in their treatment plan. Dr. Perez was introduced to podiatry by being a patient herself. She was a Division I tennis player (singles and doubles), which increased her foot pain, and she eventually underwent bunion surgery on both her feet.  She later pursued her doctoral degree from the New York College of Podiatric Medicine in Manhattan, New York. She completed her three-year residency training in all aspects of foot and ankle medicine and surgery at the college.  After residency, she moved to Louisville, Kentucky, for a one-year fellowship at the University of Louisville. The fellowship focused on the trauma of the foot and rearfoot/ ankle and sports medicine and reconstruction, including pediatrics.  At Flex Foot and Ankle, Dr. Perez will discuss your pathology and formulate a treatment plan. Conservative treatment will always be discussed and encouraged before any surgical intervention...

I hurt my knee, I was suprised to call and get an appointment the next day. Office is clean. Check…read morein and new patient paperwork process was efficient. I was called in to see the Dr. before I even finished the paperwork, Exam was quick but thorough. Would highly recommend.

Dr. Levin and Cassidy are the dream team! I don't like that the office is only open 3 days a week.read more