Dr. Mendoza and staff are exceptional! I went to her for three years for dysport in my forehead.read more

I went here with a GROUPON…read more I bought the luxury facial groupon for $39 which has a $80 value and which is supposed to last 75 minutes (according to the groupon). On Vitality Medspa's website the 'luxury facial' with the value of $80 is described (see pictures). It's supposed to include not only a cleanse, exfoliation and a mask but also extractions, a scalp/neck/shoulder massage, and more. My issue is: what was promised was not provided. I went in for the extractions but got none. I pointed this out at the end of the treatment, after the skin therapist said that he was done. I was surprised because the therapist mentioned extractions in the beginning of the session and I was sort of waiting for that (I don't care too much about products being put on my face - that's not what I came for). But I was told that he made an assessment and extractions would just make my skin worse. I was surprised that he didn't discuss his decision with me, but okay. Something else I noticed was that I went in at the same time as another lady (who never had a facial either and was willing to try one with a groupon). We both were out an hour later. She went into the room just before me, and when I came out she was already out in the reception area. So the treatment did not last 75 minutes. Later on I remembered that I was told to arrive 15 minutes early to fill out paperwork. But those 15 minutes should not be counted as spa time, of course. After the treatment, I started looking on yelp and saw Jenelle's review. That made me realize I also did not get the scalp/neck/shoulder massage, towels around the arms, etc. This together with what I described above made me realize that the company does business this way. They offer a price for a service, but then they don't deliver. And sure it was relaxing and the guy who gave me the treatment is good at what he does. Maybe this company thinks that if I am impressed with the therapists techniques and friendliness of staff that I will come back to get the non-groupon (more expensive) treatments. But that's not what I came for. And so it was not a good experience, I feel scammed, and I won't be back.

worst experience eve, don't go!!! appt was at 10 and I got there, and she had two patients with…read moreher, no receptionist, no one to greet you or something to let her know that you are there, after 10 min she goes out to let me know that she will be with me in a few minutes. After waiting for more than 1 hour no sign of her, I left the place letting her know that I had to leave and I also thank her for her time.

From the owner: Eating disorder, weight management, irritable bowel syndrome, high triglycerides, cholesterol, and…read moreother health related conditions, as, well,

Not going to lie I was very scared at the thought of not having results, at the thought of knowing…read morethat my money would be going down the drain! I had been to several places that did NOT give me results and just left me with a bad taste, even worse with distrust. From day 1 Ms. Arrellano and her trained staff evaluated me, asked me what I wanted and where I wanted to be! She requested my full medical history which told me that this lady was for real and only would perform what would be what was best for me. Ms. Arrellano goes above and beyond to help explain and ensure that services provided are to the best extent of the patient's needs and patients financial scope. Not to mention how pleasant the atmosphere is when you walk into the facility. Thank you for all that you have done for me!!! I look forward to seeing you today, tomorrow and the next day!

From the owner: We are committed to provide you with the best possible care. A facility run by a nurse practitioner…read moreprovides the care you need with a holistic approach that only a background in nursing can provide.

The owner and staff are very professional and I was treated very well!…read moreThe service I received was the cellulite Reduction Treatments for the past few months and my legs look amazing! Next I will be doing Radio-frequency skin tightening. I can't wait to see my results!

Friendly and knowledgeable staff. Warm atmosphere. The hours are perfect, I love their motto…read more Will always recommend Beautiful JEMS!