1. Wardell Orthodontics

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Schaumburg, IL

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Wardell Orthodontics

4.3 (4 reviews)
Closed • Closed
Updated 1 month ago

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Schaumburg Dental Studio - Dr. Bhumika Patel

Schaumburg Dental Studio

3.8(67 reviews)
2.0 mi

The staff is very helpful and friendly answering every question and making sure I understand! Dr…read more Patel is so knowledgeable and is confident in what she says. They offer a comfort/care menu that I love and don't normally see in other offices which is little things that help me get over the dental/doctor anxiety i experience. Will be returning again!

I honestly regret coming here. From the very first appointment, it felt like they were pushing hard…read morefor a positive review,almost like you're being bribed to say something nice before you even experience any real treatment. Sure, the front desk and initial visit feel overly welcoming, but that quickly fades once you're actually in the chair. The quality of care during treatment is completely different; rushed, inattentive, and honestly frustrating. There's a clear disconnect between how they present themselves upfront and how things actually run behind the scenes. Another huge red flag is how often the staff changes. Every time I've been there, it feels like there's a whole new team. That kind of turnover says a lot, and it definitely affects the consistency of care. The doctor herself is very avoidant. It's hard to get direct answers or feel like your concerns are being taken seriously. On top of that, not even wearing loupes during procedures feels unprofessional and careless & especially in a setting where precision matters. On top of everything, the office itself is noticeably dirty. It doesn't feel clean or well-maintained, which is the last thing you want in a medical or dental setting. It honestly made me question the hygiene standards and overall professionalism of the place. By the way they erased my google review!!

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Tooth Stars Dental

Tooth Stars Dental

4.4(14 reviews)
3.0 mi

My first impressions were very good. Kind staff, good with kids, they talk you through their…read moredecisions; however, when my child needed extensive work, I listened to their plan, in the moment trusted the Dr., agreed to treatment, paid a deposit. As I sat with it I grew concerned because the treatment plan included sedation. Expensive and risky. I asked for the X-rays which they sent, but I also requested the plan be written up with a rationale and any other possible options. I'm not a medical professional and do not understand everything thrown at me in the office. There was a follow up phone call where the staff proceeded to tell me verbally the plan. I explained it was intensive and costly and I don't understand so I would like it written up and may seek a second option to make sure this was the right path. I was told they welcomed a second option but that my $1000 deposit was non refundable. I found this really disconcerting. I understand the need of a deposit but when there is genuine concern and you have to make decisions on the spot, I also think making it no refundable with prior notice is poor customer service which I expressed to them. They then sent me an email telling me "our professional bond had been broken". Very concerning for a parent looking to be more informed in making medical decisions for their child. First I felt pressured to agree, then I felt vilified for asking questions.

I took my daughter here after a traumatic teeth pulling at another dental office. I could not have…read morebeen happier with Dr. Reena's treatment of my daughter (4 years old) who was at such ease with her and the whole staff. She was able to do a thorough cleaning and sit through the x-rays. We can't wait to go back! I never thought I'd say that about a dental visit!

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Wardell Orthodontics - orthodontists - Updated October 2026

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