I cannot say enough positive things about this company. I've completed numerous projects with them…read moreand they have been outstanding in every single aspect! From start to finish, every person that I've dealt with is honest, knowledgeable, fair and above all, qualified. I will never deal with any other!!

Just had my countertops installed and the entire process was great! Gretchen was very helpful and…read moreexplained each step in the process, i had a ton of questions and she was very patient and fantastic to work with. I was given a timeline for each step and everything was exactly as promised and they communicated throughout the process. The installers were fantastic and also did a great job. I had recently completed a bathroom remodel and unfortunately used another company and it was a very slow and frustrating process. Thanks Granite Direct for a great job and making it a pleasant experience!

10 stars. Not only are we happy with the quality of the cabinets. (There is a noticeable difference…read morebetween custom cabinets and pre-made cabinets). We were also impressed with their professionalism and the respect they had while in our home. They were always on time and they followed through with everything they promised. Joe and John are two exceptional people that we highly recommend. When people come into our home, they notice the well made cabinets!

From the owner: We offer custom designed kitchens, vanities, entertainment centers, replacement doors, Quartz or HD…read morelaminated countertops. A true family business, QCS has been owned and operated by the Kaehny family since 1956. Stop in for a free estimate.

We are so delighted with our new kitchen! Bob did an excellent job of planning the layout and…read moremaking our space so much more attractive and efficient. He had a variety of plans for us in such short order, with suggestions for usage and placement. The cabinetry is beautiful, and installed to perfection! We so impressed by the timeliness and professionalism of Bob and his workers. We had seen his work in several friends' houses, and were confident FDL Kitchens N More would do an excellent job...we weren't disappointed! Thanks so much.

We highly recommend FDL Kitchens N More! We have worked with Wayne on numerous kitchen and…read morebathroom projects over the years and have been extremely pleased with the results on all of them. We especially appreciate Wayne's help with design and material selection, excellent communication and follow through during the project. Very professional!

We had them come out for an estimate on our bathroom remodel and the price was perfect for us and…read morethe results were amazing! Tile, Flooring, Shower, Vanity, Paint all done in under a week and a year later still perfect! definitely recommend!

From the owner: Family Owned/Operated! Free Estimates! Wide Range Of Services! 25% OFF Winter Specials!read more

Once again impressed by Dylan's response time and skills. He was on time, had the right tools for…read morethe job and as he says "loves a challenge". Quick and efficient work on something he never put together before which was an adjustable bed. Cannot speak highly enough of his abilities, fast work, and reasonable price. I will be contacting him again for future projects.

From the owner: Lending a hand to everyone in Waukesha County! OnTime Handyman in Sussex, WI is an all around home…read morerepair service. Give us a call, email, or text today to let us help you get your home in top shape!

A very expensive Lazyboy couch and love seat was delivered 5 days ago. I am just sick about the…read morequality of the fabric with apparently no recourse. It will show a broken thread thread with just the slightest pull. I noticed the cat scratching first. I have had 2 sets of furniture, still have one set, and the cat, with short clipped claws,scratched on them all the time with no damage. I have pictures.This furniture was one quarter the price of this nearly $6000.00 set! I thought we'd be ok with cloth furniture this time too, Same cat, same nails. He is able damage it very easily. The fabric is cheap, cheap , cheap.If my less expensive furniture can hold our hardily why can't this? Now I have to keep it covered and place sticky paper on the sides. Who would have thought Lazyboy went so cheap on coverings? I read the reviews too late so I'm not alone. The store employee had no answers and said she never heard of that before. Right. Even pilling isn't covered by warranty. Read reviews before purchasing. I'm 71 so I guess it doesn't have to last forever but people beware. Comfortable though. At this age we weren't going to cover the furniture but will have to now so things don't catch on it.

We were incredibly disappointed in delivery and level of customer service we received upon the…read moredelivery of our sectional. Measurements were done carefully and precisely to insure a non-refundable, expensive piece of furniture would work where we wanted it. We were given the dimensions and told the pieces would fit through standard size doorways. Never were we informed that the corner piece of the sectional would be wider than the listed measurement of 37". The crew that arrived to deliver the couch damaged our walls, ceiling, baseboard was broken, the banister was loosened from base, garage door damaged, and our front storm door hinge was bent and damaged as they shoved the piece through a doorway already deemed to small. When it had been decided that the attached leg pieces would not allow the piece to go down the hallway we waited another week for the re-delivery of the piece after the leg was made removable by WBF. Upon calling the store in regards to the piece not fighting as we had planned, my husband was accused of measuring wrong and told it was our problem. The owner of the store then called my husband and told him, "you got what you wanted and you want it in the basement" and that West Bend Furniture was not liable for any of the damage inflicted on our home. My issue is the blatantly poor customer service and lack of problem solving. I have always worked in customer service and never have I told a client it's his problem when an issue arose. We had never felt so disrespected and mistreated after spending nearly $4000 in a month on two pieces of furniture from there. I will not recommend shopping there because I have witnessed first hand when something goes wrong and the absolutely poor customer care you will receive. I will happily take my business to Biltrite or other comparable furniture stores in the future.

During the installation of our countertop in our home, the crew dropped the countertop on the…read morehardwood floor. The most concerning part us this is that no one informed us that this had happened. We discovered the damage on our own. As homeowners we expect honesty and transparency when accidents occur, especially during our home project. After discovering this issue, we attempted to communicate with the company to address the situation. Unfortunately, dealing with the management--specifically the vice president--only made matters worse. Communication was awful, we were given conflicting information, and she continued to lie and simply ignore the situation. Home improvement projects require trust, professionalism and accountability. Sadly, our experience lacked all of these things. I would strongly encourage anyone considering this company to carefully evaluate their customer service and communication practices before moving forward.

I rented a home from him and it was nothing but problems, refusals to reimburse as-well as the…read moreliteral healthcode violations and yet he did nothing to fix these problems because he only wanted his rent money NOT to help fix the home. DO NOT USE THIS MANS SERVICES