My experience with junior's auto repair is nothing less than exceptional. The only way that I would…read moretake my car someplace else for repair as if juniors went out of business and I hope that never happens. When I first came to Alturus, I used another shop and had a very poor experience. Was referred to juniors while shopping. He doesn't advertise at all, his business comes by word-of-mouth and needless to say I am thrilled with the work that they have done for me. It's so hard to find a mechanic that you can totally trust, and I found that Junior's Automotive repair.

This company is the best! They took a relatives 1985 pickup in dire need of repairs. Junior, and…read morehis staff, Dave and Jeff, worked on this truck diligently and the truck is running great. The fact they had to answer our calls on a regular basis for updates, since cell service in the area is not that great, I would have giving them 5 stars!! Just a professional group of mechanics, that is a rare find in today's world.

We had triple a tow us from cedarville to alturas because we had a flat, and we're going to put our…read moresnow tires on, they flat out refused to serve us, so we went down the road, and they put 2 snow tires on the back and even explained why they couldn't be on the front wheel drive, and put the back tires on the front, all for 62.00 ty less schrwabs. I don't understand why she was so rude but I will never go back

On or about May 8, 2020, my 2002 Mitsubishi broke on Highway 395 - 900 miles from my residence…read more Pioneer Towing was timely, professional, and very helpful So when the Recommended Alturus Tire and Auto Repair in Alturas, CA to repair my case, I contacted them on a Saturday, May 9, 2020. I was told Pioneer knew where to drop the car and keys. I was given a 10:00 a.m. appointment for Monday, May 11 and assured an estimate would be performed at that time. On Monday, May 11, I was given the run around. I was able to get an estimate on Tuesday, May 12 and authorized the work, totalling $540 be performed. The labor estimate was only 3 hours and I was told the vehicle would be ready by the close of business. At the agreed upon pickup time, I was told they had to order parts and they would be in in a day or two. Two days latter, I confirmed that parts were in.\ Through May 18, I kept being told to call back. I ultimately had to rent a car and drive to San Diego, as repairs were not performed. I was assured I would be called when the work was completed. I contacted Alturas Tire and Auto Repair from San Diego on May 21 and May 29. I relayed I would be picking up my grandson in Alturas on June 5. I was assured my car would be ready by June 5. On June 5, 2020 I found my vehicle in the weeds behind the shop. No work had been performed. It was blocked in by other vehicles. I was told Rusty was handling the repair and would be in between 2 and 3 p.m. I called shortly before 3 p.m. and was told by a different person that Rusty was home sick. I relayed that I was told he would be in between 2 and 3. I was then told to call back at 4:30 p.m. and maybe Rusty would be there. I was upset and asked what was going on, it had been a month and over 3 1/2 weeks since the parts were in. I confirmed it would only require 3 hours of labor to repair my car. I asked and it was confirmed that I was on a back burner and they would repair it when the got around to it and felt it. I inquired so, are you saying if you get around to it in the next year or so you will repair it - if not it is my problem I was told that's about it. I advised that I would need to pick up the car on Monday and remove it from their shop for repairs. I called back at 4 p.m. and talked to the lady I usually talk to. She told me she had the man answer because she saw it was me calling. She lied and said she heard what he said, and he never said I was on a back burner or it would be repaired when the got around to it. I repeated the actual conversation and she said "well that is not what he meant." He meant we do what we feel like and your not going to control us. I asked why they were treating me the way they had. She said she was not going to talk to me any further, pickup my car if I want to. I inquired about the two tows - while paid by AAA, they came off my account and are valued at over $200 each, leaving me with only 1 tow through October, as well as mistreatment. The lady told me they go through his all the time - with multiple people and nothing would come of it. Apparently they treat multiple people with intentional fraud by promising to perform repairs then not doing so and think they are above the law - as well as any moral or ethical behavior duties to those that rely upon their representations. I was told there is nothig I could do nothing about it. It was also falsely alleged that I had signed a work order with listed no date the repair would be completed. I authorized repairs telephonically. Any omissions from any work order was done maliciously by Alturas Tire and Auto Repair as they treat the consumer in similar fashion as I was treated "multiple" times. Prior to June 5, I was patient and attempted to be flexible - in spite of multiple damages being inflicted do to broken promises - i.e. delayed travel, two tows, rental car to get back to San Diego, private transportation to Susanville to pickup rental as public transportation was closed (COVID-19), etc. Following the June 5, 2020 broken promise I had lost my patients - the Office manager thought I was renting a one way rental to pickup my car and grandson and assured me the vehicle would be ready (instead I drove up in another vehicle - otherwise we would have been stranded because, in spite of a promise to do so, they did not feel like fixing my car yet.

I pulled up and John was so friendly looked at my truck knew exactly what was wrong with it within…read morea few minutes. I would highly recommend this shop ABSOLUTELY AMAZING

This is our go-to mechanic and we bring all our family vehicles to Double S. They are always…read morefriendly and manage to fit us in when something goes wrong. The work is quick and thorough and the prices fair. Being a female, it's sometimes hard to feel like you get treated fairly at a mechanic shop, but I have zero reservations when I set up service with John and the guys. They listen and do great work that lasts. We have brought them big and small trucks, jeeps, and even our small, commuter car and the work is always solid. They are also great for smog, tires, and ac charges. Big or small jobs, I trust these guys and while I hope to not have to see them often, it's great to know I have such reliable service in town.

absolutely amazing!! experience! we are on our first fishing trip of the season. we knew something…read morewas wrong really wrong. Not only did they get us right in, super friendly, went over and above to get parts ujoint about snapped. we would have not only been stuck, out alot of money and an hr away from our camp. They went over and above to take care of us on the road in less than 3 hours, under the time they quoted and under the price they quoted. Very highly recommended.!

Evergreen Smog and Auto Repair was very thorough and professional. Darrell took into consideration…read morethe urgency of when I needed my vehicle back and made sure to accommodate my schedule. He was upfront and flexible with pricing and maintained open communication throughout the process. I felt very confident in the quality of his work and appreciated his honesty and dedication. Highly recommend Evergreen for all your vehicle repairs and smog.

I had got windshield wipers when I got my new tires end of Feb used them 3 times since went to…read moreclean the dew off my windows and one flipped off broke the clip went to schwab to see if they help or replace and received a No with no offer of assist to see if it could just snap back on 30$ wasted went to car quest got one for 8$

Service is horrible, no one comes out when you pull up, you have to have an appointment for…read moreeverything, tires rotated, tires balanced ect, I would drive to Merrill there service is excellent, no rude receptionist like Alturas, I was able to get my tires rotated and balanced in 20 minutes, would of took me 2 separate appointments and hours to get it done in Alturas.

Mike is a genuine gentleman. He serves everybody and knows what he is doing as a mechanic. It is…read moresad he is sick. He is an asset to the weary traveler and to the community in which he works.

Although I didn't use them after all, the communication was good. I was looking for a mobile…read moremechanic, didn't know they have a local shop too.

Requested a quote for rear head gasket replacement and received a quick and fair response however,…read moredecided that I would tackle it myself since I live about 30 -40 mins out of town. I would definitely recommend JC's Mobile Auto Repair.

One of the air conditioners went out or at least stopped working on our motor home. I called around…read moreand the service dept. at Carstens said they had a RV service specialist. We made an appointment for the next day. My wife and I got up early the next morning, packed up, we were staying in a RV park 20 miles away, and drove into town. The guy that looked at our motorhome told us he is a motorcycle specialist and the boss told him he was now an RV repairman as well. He apologized and said he has no clue as to what is wrong or how to fix it. Carstens mislead us and wasted our time and gas to drive 40 miles round trip knowing they had no RV tech. Shame on them!

i would have to say some of the nicest people around but they sure dont know how to run a shop. I…read moretook my Vehicle in for an issue and it took them 5 weeks to repair it.. All it was was a catalitic converter.. So i went 5 weeks with out a truck...Then two days after i had the vehicle back my exhaust fell off and had to get it fixed in another town....... The service department would never call to let me know what was going on. I had to call and ask about my vehicle.. So i would highly not reccomend taking your vehicle to this shop.