We needed an air conditioner recharged while on a road trip. We weren't sure just what would be…read moreneeded, but we called, talked about it, and they fit us in just at the end of their day. Very knowledgeable, great to explain things as the analysis was underway. Fairly priced and we were on our way in an hour. Thank you, Walton's Auto Care!

Had the opportunity to meet the owner. Outstanding guy. Extremely knowledgeable and did his best to…read morecall around for a unique part. As far away as Idaho. Was able to salvage from what was on the old truck and make it safe enough to drive home. If I had to be stuck in a small town I would be damn blessed to have a shop like this in the same town.

The man who answered the phone - who I'm assuming is the owner - was an absolute asshole. Hung up…read moreon me because I didn't know my tire size off the top of my head. I asked him to wait a moment while I double checked. Phone call didn't even last 30 seconds. If you don't have the patience to wait 30 seconds for a customer to give you an answer, you don't have the patience to run a business. Guess who is going to Les Schwab? Everybody at this point. I would gladly pay twice as much to know my money isn't going to somebody so unprofessional.

We had triple a tow us from cedarville to alturas because we had a flat, and we're going to put our…read moresnow tires on, they flat out refused to serve us, so we went down the road, and they put 2 snow tires on the back and even explained why they couldn't be on the front wheel drive, and put the back tires on the front, all for 62.00 ty less schrwabs. I don't understand why she was so rude but I will never go back

Service is horrible, no one comes out when you pull up, you have to have an appointment for…read moreeverything, tires rotated, tires balanced ect, I would drive to Merrill there service is excellent, no rude receptionist like Alturas, I was able to get my tires rotated and balanced in 20 minutes, would of took me 2 separate appointments and hours to get it done in Alturas.

I had got windshield wipers when I got my new tires end of Feb used them 3 times since went to…read moreclean the dew off my windows and one flipped off broke the clip went to schwab to see if they help or replace and received a No with no offer of assist to see if it could just snap back on 30$ wasted went to car quest got one for 8$

One of the air conditioners went out or at least stopped working on our motor home. I called around…read moreand the service dept. at Carstens said they had a RV service specialist. We made an appointment for the next day. My wife and I got up early the next morning, packed up, we were staying in a RV park 20 miles away, and drove into town. The guy that looked at our motorhome told us he is a motorcycle specialist and the boss told him he was now an RV repairman as well. He apologized and said he has no clue as to what is wrong or how to fix it. Carstens mislead us and wasted our time and gas to drive 40 miles round trip knowing they had no RV tech. Shame on them!

i would have to say some of the nicest people around but they sure dont know how to run a shop. I…read moretook my Vehicle in for an issue and it took them 5 weeks to repair it.. All it was was a catalitic converter.. So i went 5 weeks with out a truck...Then two days after i had the vehicle back my exhaust fell off and had to get it fixed in another town....... The service department would never call to let me know what was going on. I had to call and ask about my vehicle.. So i would highly not reccomend taking your vehicle to this shop.

Mike is a genuine gentleman. He serves everybody and knows what he is doing as a mechanic. It is…read moresad he is sick. He is an asset to the weary traveler and to the community in which he works.

Love theTuckers and the Lookout Garage!! They are great people and do great work. They helped…read moreprovide me with a used car and fixed it up for me from a new windsheld, brake pads,tires, oil change, and even a new starter. Thanks Tuckers :)

From the owner: Towing, Lockouts and Jump startsread more

My new truck was damaged by the dealership the day it was delivered. I work out of town, and was…read morenot having the best experience. Lassen Auto Body changed all of that. Brittny and her staff were professional and accommodating, while Shane and the boys completely restored my truck to its original, and beautiful condition. Lassen Auto Body treated me like family, and I recommend them to everyone!

These people go above and BEYOND for people. Me and my family were on the 139 when a deer popped…read moreup, ruining our rental car radiator. After calling 6 representatives (from the rental company) for a tow to get us, Justin got us within an hour. He waited for us to get another rental and made sure we stayed safe the entire time.

I wasn't going to respond to Rick's response but OMG! You literally responded to everyone…read more So we put 500 miles on our suzuki and it's due for first oil change since rebuild. I want to go anywhere except R&R. My partner decides to go back to R&R because the first oil change was included in the original price we paid. So he goes. Nope $79! Also Rick is great at sounding reasonable but in reality once challenged or questioned he sulks and grumbles. I know rebuild take time and I know how old my suzuki is. I find it interesting that there is no mention of the fact the gaskets blew because after a previous repair the idle was so high it blew them. FRO!

I can't give a high enough rating to R & R Auto Truck Repair and to Kevin in particular. While…read moredriving to Reno, Nevada, on hwy 89 my truck had a malfunction and stopped running. I contacted AAA and had the truck towed 80 miles to R & R. Kevin called 2 days later to tell me that it had a broken exhaust pipe at the manifold, and they could repair it for $450. We drove from Grants Pass back to Shasta Lake to pick it up and headed back towards home. About 5 miles from home the truck started making the exact same noise. When I got it it home I pulled the exhaust/catalytic converters and discovered the repair had failed. I contacted Kevin and he asked what I wanted to do. I told him I would order a new exhaust/catalytic converter and install it myself, because I didn't want to drive the 2 1/2 hours back to the shop. Kevin told me to order the parts and he would reimburse me the entire amount, which I did. I provided the amount to Kevin and received a check from him in a few days. Not only did Kevin stand behind his work, he went the extra mile by reimbursing me for the parts. I can't say enough about the level of customer service Kevin provided! I highly recommend them as a trustworthy shop.