I make an appointment and only a few days before they tell me that they will no longer accept my…read moreinsurance. I took a day off of work for this appointment. They want me To pay nearly $800 with insurance it would be about half of this. They claim they sent me a letter about the insurance in which I Never received. I would have stopped going here if this was the case. Unethical business practices

Just left the beautiful cozy office on Detroit Rd in Westlake and I'm so happy with the service…read more Teeth cleaned thoroughly by hygienist Loxie and I met dentist Dr. Dillon who has a soft touch and a wonderful bedside manner. The only thing missing is music! Lol!

I'm 85 and have been all over town. Nobody wants to take insurance. Most wanted credit or debit…read morecard. One demanded cash. Doctor Jen fixed my teeth in one day and my insurance paid for it. Now I can eat as I even have lost weight and I'm on internet dating. lol Thank's doctor Jen, you changed my whole life.

Westlake family dental care is the absolute best!! Dr. Jen is the most incredible dentist! She…read moregenuinely cares about her patients and always goes so far above and beyond do give you the absolute best care! You must switch over to her team you will be so pleased!

Dr. Chapman was professional and reassuring about a chipped and fractured tooth. I was able to have…read morean evaluation appointment quickly and will have a repair appointment soon. All the staff are welcoming, friendly and efficient. I highly recommend this practice!

Both my husband and I have been patients of Westshore Family Dental for over 15 years. The care…read moreprovided by all members of the staff is excellent. Dr. Chapman has always given us all of the treatment options when we have needed any procedure. All of the hygienists do a through cleaning and inform Dr. Chapman of any areas of concern. The office staff is very friendly and knowledgeable of the various insurance plans and their coverage.

If you're looking for an A+++ dentist then this is your place. Dr Constantino excels in dentistry,…read morecompassion, and competency. I highly recommend Westlake Dental.

Dr. Constantinou sent me a letter stating he didn't want me and my daughter to return to Westlake…read moreDental (after years of going there) because we were upset at how she was pressured into getting dental sealants on all of her teeth by the dental hygienist. Even though she initially said no, the hygienist working with her cleaned her teeth and had her being questioned by three people about why she couldn't pay $500 asap for dental sealants. The secretary stated that Dr. Constantinou would call us but we never ever received a call or text ( even though I had been a pt there for 6+ years). I have attached the letter he sent to both me and my daughter. I am also posting my response. Please read his attached letter before you read my response Dear Dr. Constantinou, You are right. A Doctor-patient relationship depends on mutual trust, clear, communication, and the ability to work together towards appropriate care. I feel like that this was compromised when your dental team made my daughter feel as if she was being judged just because she did not want to get dental sealants applied to her teeth. Initially , she made the team aware that she did not want the sealants applied. However, even though she told the team no, they kept pressuring her to get them asap. The correct way to help her feel as if she really needed them- even though they were elective, would have been to ask her to do some research about them and think about it. Not make her feel as if all her teeth would rot right away if the sealants weren't applied. This also cost her an additional 500+ dollars for her dental bill that she couldn't really afford. I see now that you could care less about mutual trust. It seems as if you don't care at all. That's why you never called to find out what happened or even called to explain why this was such a good decision for someone who didn't have the money . So if getting rid of us makes you feel better about not following up and keeping her money. Then I don want you to be my dentist anyway.

Awesome customer service and dental care at this place!!! They saw me last second for an emergency…read moreI had and Dr Alicia took care of me with her whole team!! They're all so wonderful!! Highly recommend this dentist office!!

Been coming here a few yrs now and they're always friendly very professional the offices and rooms…read moreare very clean my dentist Alice's is awesome she explains everything like it is what she would recommend doesn't force to do anything you don't want do they always make you feel very comfortable

Hands down the best dental experience I have ever had. The staff are super professional and know…read morewhat they are doing. Dr Khalil did a root canal and an extraction of a different tooth. He had great bed side manner, and made me so comfortable. I have a fear of dental work which many people do. Best $120 I spent on the gas given to calm down. But I will always use AICO'S and Dr Khalil for my dental work.. thank you so much, you guys are really awesome.

This dentist office was on my insurance list, so I called them up and made an appointment. I asked…read morethem on the phone if they took my insurance, and they confirmed that they did. Then I took off work to make the appointment (they weren't open during my nonwork hours) and when I got there, they told me they didn't take my insurance, but they would only charge $100 for an exam/cleaning. Considering my copay would be much, much less than that, which is why people have dental insurance to begin with, I declined and left. I am not sure if this is some scam they run, or the office staff is just incompetent, but I'll be avoiding them in the future. On a sidenote, they require a facemask currently. It's probably a state requirement, but it still seems pretty silly since the whole point of a dental visit is to have someone look and work in one's mouth.

Full disclosure: Placing review here as I was sent a survey by the Practice when I attempted to…read morecomplete I received a message stating that it was closed. I would not recommend a friends and family as that was the question on the survey. Last two visits I left feeling as if my teeth were unclean. The first visit I understand the covid restrictions were in place. The second time I called first to verify that there would be no restrictions on my cleaning or I would have just changed the appointment. I was assured there were none and that there was a new "young" hygienist ready to complete my service. I have to say my hackles raised a little at the Young comment as I would have preferred an older Tech to begin with if we're going to allow for choice as experience far exceeds youth. Especially in this case.... Dental hygienist could not, in my opinion, handle my sensitivity (no issue with the previous dental hygienist), and did not really attempt cleaning above my gum line where I have most of my issues, however did make product suggestions before I left. Their admin assist is excellent she listens she's funny and she does not BS around. I take issue with the dentist as I'm not sure if she's a little sensitive but any questions posed to her I received "tech support face" as if I should not be questioning her even though her hand is in my mouth and I'm paying for a service at her practice.

Rarely does one consider a visit to the Dentist a pleasant experience; however, Williams Family…read moreDental gets it right. If you're looking for friendly, professional staff who work with you to achieve the best level of dental care for you, then this is the place. The staff is incredibly pleasant and they remember you like family. They are gentle, don't make you feel bad if you have a history (or lack thereof even) of poor dental health, and they work hard with billing to reduce costs. The lobby is comfortable, they send out convenient text reminders, and they even send cards for you on your birthday! I love my dentist!!

Always a pleasure when I visit the dentists office…read more Dr. Ryan s f her staff are professional and friendly, full of knowledge and technique too. This visit I had an implant placed and am extremely happy with the results. The process was seamless, no pain, working out great one week out and I couldn't be happier. Amy at check in is pretty great too.

The staff was very friendly and helpful and the dentist was honest and straight forward. I have…read morebeen to other dentists that exaggerated what my needs were in order to make more money. So it was a relief to find a dentist with integrity. The staff and everyone there makes you feel like family. They keep you laughing and feeling stress free. I have been with Dr. Ryan going on 6 years now and during times of having dental emergencies not only did the staff have compassion and got me in immediately, Dr.Ryan went above and beyond to make sure I was ok. I also had the absolute best cleaning with their hygienist, I leave feeling amazing ! Highly recommend Dr.Ryan and her staff!

I was a skeptic. Dr…read more Moodt does not take insurance (but the office will bill them to see if they will reimburse for anything). I have had decades of jaw issues, TWO previous TMJ surgeries and was sure I was on my way to my third. My trusted general dentist reported many patients have success with him so I thought i would give him a try before going back under the knife. Enter Dr. Moodt. A very specific appliance, some specific TMJ therapy, and 9 months later and I am nearly "cured." Trigeminal nerve pain is gone. So glad I took the chance.

Dr. Moodt does TMJ. That's what he does, and that's what he's good at…read more A few things to note: 1. He does not accept insurance. Read again. He is NOT an insurance provider. 2. You WILL pay out of pocket and at the time of your appointment. 3. They do accept Care Credit and will provide you with the information re: applying for Care Credit if you so desire. Dr. M knows his stuff. He is a TMJ specialist for a reason; I've even heard him referred to as the TMJ guru. The man has done this stuff for years and you're not going to get this care from someone else. Trust me. I attempted a visit with another "TMJ Specialist". I called, I asked, does he do this type of service? Oh yes, I was told. $40 co-pay, a panoramic xRay later, and I was phoning Dr. M to schedule an appointment cause this "specialist" referred me to Dr. M too... Let me set the record straight. While you will pay out of pocket, the office WILL submit to your insurance companies. So you may be reimbursed if your insurance works with that, so all is not lost. Staff: Pleasant. Office: Dated. Clean. My complaint is they have plug-in air fresheners and I'm scent-sensitive so this sets my allergies off when I visit. They did remove it upon request though. Ease of Appointment Making - Very Easy. They make the appointment, mail you information prior to you going so you're prepared re: Care Credit, paying up front, and have all your information filled out so you're not doing that in the waiting room. If you need follow-up appointments they work with you to get the best time for your schedule. Bedside Manner - Fine. I was happy. Dr. M obviously has been doing this for a while & has his routine which worked for me. He gave me the amount of time I needed. He worked with me to get my bite guard adjusted comfortably (which took some time) and told me to call if I felt it wasn't working right. His language and explanations were fine and I didn't feel like he was talking down to me, or above me. All in all, I'd recommend the man. While I get why he doesn't do the insurance thing, I wish he would. But, regardless, he has my $$$, and I hopefully soon, will have less TMJ symptoms.

This practice is built and centered around kids! Everyone from the staff to hygienists are great…read morewith children of all ages and skilled at alleviating kid fears of going to the dentist. I especially love how the group is consistent with using "kid-language" all throughout , e.g. "Let's take pictures of your teeth" instead of x-Rays. There's goodies and prizes to be had at the end of each visit. What a positive way to promote dental health! I'd have things done here as an adult if I could. Anti-dentite no more!

This was my child's first visit and nothing was really accomplished because they are 3 and all that…read morereally happened is they sat there not really cooperating. They managed to look in there mouth for all of 2 minutes max.They charged 110 for the dentist to talk for 30 seconds, $85 for the hygenist to do nothing other than look for those 2 minutes, and $53 for a tiny amount of flouride. Absolute ripoff.