Top Notch Talent, Caring Doctor & Staff. All you have to do is look at Dr. Michajlenko's credentials to know that he is one of the best in his field. But credentials alone are not always enough - one has to look at the whole picture- how the doctor presents him/herself, the feeling you get with them - and then to round it all out: their staff. We were sent to Dr. Michajlenko at the referral of our dentist for my 13 year old daughter to further evaluate an extra tooth that had grown by my daughter's wisdom tooth. He suggested having it removed and explained why. The entire process prior to the surgery was wonderful - I can't tell you how many times I emailed Olivia (Office Manager- who, by the way has been there for 17 years and really knows her stuff) asking her about insurance questions, trying to get a quote and more. We also had to get my daughter cleared from a cardiologist before the surgery and the Michajlenko staff was patient. Prior to the surgery, we were sent all the steps necessary pre and post surgery for how to help my daughter recover, what foods to eat, and much more. Day of the surgery we arrived and the staff was on point. They made my daughter feel at ease. She was very nervous, but doesn't always show it, and let's be honest, as a parent, no one ever wants their child going in for any kind of surgery so parents are a bit uneasy, too. Olivia shared the story about how she, too, is a mom and her boys had just had all four wisdom teeth removed (both boys) and how they had had a great experience, too.
When it was time to go back for surgery for my daughter, Carmen introduced herself to my daughter and assured her she would be sitting with her the whole time (by the way : I asked this: if a female nurse would be back with my daughter during the procedure and the answer was/is yes!). Before we knew it, the surgery was over and I went back to visit her in recovery where Carmen was still by her side and watching everything very carefully. They went over all the care instructions and timing, gave us a package of gauze and cold pack for her cheek and they actually walked her out to our car and made sure personally that she was placed in the car (they even have to do her safety belt). They literally saw everything through from start to finish with not just being good at their jobs technically, but having that caring bedside manner that is so important for true health care. I would recommend Dr. Michajlenko to anyone who needs his services. As a mom, they made me feel comfortable - as they did for my 13 year old daughter. Dr. Michajlenko also calls to check up the evening of the surgery to make sure all is well. read more
