Jerry's did such a nice job on my Escalade bumper. The paint match was perfect and was finished on…read moretime. Very happy with the quality of work!

As always, great job in a timely manner. My family has now used Jerry's 8 times. The one time I…read moredidn't use Jerry's was because I was in a hurry. The other guy did a terrible job matching the paint. Won't ever make that mistake again. I will always recommend Jerry's Collision Repair.

If you have progressive insurance, go somewhere else, they don't want your business. I was mocked…read moreand made fun of for simply stating I'd like my bumper color to match the car (like it does now) and I'd like to use ford parts. I highly recommend any other body shop.

OK I had to rate this company because of the service I got. See the wife was unloading a few items…read morein the back alley behind our store when a yahoo in a BMW decided his pretty white bemer would fit by it. The alley is posted for loading and unloading. well he caught his drivers side mirror at the back end of the right side of the truck and laid a scratch all the way down the right side of my three month old truck which was parked. glad he payed for the repairs . these folks did a fantastic job . looks better then new. And the service folks were great. thanks. will have the Mustang detailed here soon.

Repaired front fender damage from a parked car incident . Completed repair was excellent. Found and…read moreresolved wheel imperfections caused by outsourcing to aluminum wheel sub contractor . With only 5k miles on my new car, it is as good as new after their repair . Thanks to their attention to detail and commitment to providing outstanding customer communication .

My vehicle was backed into and the tail hatch back was bent in a hit n run but thanks to a witness…read morethe guy was caught and his insurance paid for the worst example of craftsmanshit ive ever seen from them. up until now they were top dog but either i pissed them off or they have morons working there. there was a separate part that attached to the tail gate hatch that was discolored like it been in the sun or they buffed to finish off it. looked like total crap. worse then the actual damage as to why i took it there. so i went right back in and unknowingly got the owner who came out so i could show him and first he said it wasn't part of the lift gate so them i opened it to show him it was, and then he said it was held on by 2 rivets and the original unblemished in perfect condition was still on the old lift gate and they could change it right now. ( instead of it already been changed before they called me saying it was done) . so i waited a half hour and when they brought it back out the vehicle was now full of tiny scratches that were not here before. then i noticed the body lines didn't match up on the tail gate to quarter panel which the owner mentioned it was a american car . after going thru the pictures taken when it was first dropped of it showed those scratches where not there when i brought it in. the owner told me to bring it back the coming Monday as it was Friday afternoon then, and he would get it fixed. so all weekend i stewed thinking about it and come Monday i took it back . then i kept getting these survey emails so i eventually responded and pretty much described the crap job honestly that they tried to sell me. 2 days later i get a call the vehicle is done and they read the survey which they were not happy about. when i went to pick it up it looked good but i only was looking a the back.after i got it home in the garage i noticed a new dent coming from the inside pointing out on the middle of the driver side quarter panel. already fed up i figured im gonna sell it as i do not trust it anymore.. well tonight after its been sitting in my garage since i pulled it in then, i noticed the finish ground off on the top of the door panel where it meets the roof. I will never take a vehicle or recommend them to anyone now. either they hired a moron or someones bent on discouraging people from trusting them to do the job right. unfrikenbelievable is the word. seems every time i return it to have the job done right it comes back with other damage. what was one a accident free impeccable body now looks like crap. I will now have to find a different body shop to fix there quality workmanshit. im not even gonna go back to show them this. and to think i felt a little bad with my review . not! its actually pretty sad.

Efficient and affordable! Somehow I managed to drive through wet cement this summer(Michigan…read moreconstruction season) without knowing it. By the time I figured out it wasn't just dirt that wouldn't come off in the car wash it was stuck on my Jeep permanently. I took it to Leroy's shop in Benton Harbor where Bill H. looked it over and provided me with an affordable estimate. Within the week I had an appointment, dropped my car off the night before and it was ready by lunch the next day. So pleased with their service and how friendly the staff were to me. Highly recommend Leroy's, they will take care of you!

Very courteous and friendly! After a month and 6 days of waiting for my car. (Due to a deer…read moreaccident) Very average work. There was still dent in the door, the side marker light wasn't change or working, and the inside manual pull up door lock was crooked and coming out of the hole at a one o'clock angle. This is also a rattling in side of the passenger side rear view (which was replaced by them also) l like there's a loose screw our bolt rolling around in there freely. I don't know if it is lack of attention to detail or them being swapped with business due to all the snow storm's. So I gave them 3 stars for that. So Don't rush them, and make sure to bring up all of the little details about damage that you notice, And I'm sure everyone will be happy.

Doug is extremely rude. I brought my truck in for some minor dent repair. They did a horrible job…read more I could easily see where the repair was made. Paint work was exceptionally bad that it looked like the paint was applied with a roller. when pointing this out to Doug I was told "they all come from the factory like that". Then why did it not look like the rest of the truck? Body line was barely there after repair. Mind you this was a minor repair. It looked worse than when I brought it in! Even sanded through the paint on fender edge where there was no repair needed! I also made an appointment two weeks in advance to correct the problems. Doug then told me I don't know when it would be done and that he was busy and I was not the only customer and that he would call me. He does not reply to phone messages either. I left messages over the coarse of three days without a reply that I had to drive to shop to get an answer! Don't waste your time or money here.

I hit a deer a little over a month ago. I don't usually use this shop but I thought they may be…read morequicker getting the repairs done than my normal shop. WHAT A MISTAKE. They were very slow in working with the insurance to get the estimate done. When they finally got with the insurance company and got the estimate done, I received a check in my name and Fisher's. A little over a week later they call to tell me the estimate from insurance is too low and they no longer want to do the work. I was mad but said fine I'll have it towed out tomorrow. They said they would do it and then give the bill to the new shop. That was yesterday. Today they dropped my car off with a bill for $3,925, most of it being for storage. Shops do not charge storage when they are the ones doing the repair. I honestly don't think they can legally charge storage at all in Michigan, if they are going to do the repair, unless the delay is due to getting parts. Unfortunately the new shop paid the bill so they would leave my car but my insurance is going to fight it. THESE PEOPLE ARE CROOKS!!!! STAY AWAY AT ALL COSTS!!! DO NOT USE THEM TO TOW OR REPAIR YOUR VECHILE!!!!!!

We were traveling on I-94 towards Chicago on a weekend. Had some unfortunate difficulties with our…read moreJeep tire. From the first phone call asking if the shop might be able to assist to the tow truck coming to get us back to their shop, to assuring we had a safe place to await our friend's pending arrival to pick us up to get us back home, this family run operation went above and beyond to make sure our experience with them was nothing but the BEST service possible! "Al" shared with us he had the business since 1977, then sold it to this family. He missed it, so he came back to continue driving his tow truck. That, my friends, is dedication! One of the kindest, nicest gentlemen I have ever met. Thank you, Sir. You made a difficult day SO much better.

They take the time to do the job right and make certain the customer leaves happy. Would definitely…read morerecommend.

Matt's to the rescue again! My mother was passing through town and heard a noise under her truck…read morewhich was troubling. Matt's got her truck in the same day and fixed the noise for an extremely reasonable price. Honest, kind business. Have had numerous positive experiences for many years. Lucky to have this business in our area! Thank you!!!

I needed new brakes and new to the area. They were friendly and professional. I thought I needed…read morereplacement brakes for both front and back and they called and said only front! Honest guys!

don't go unless you want to be talked down on like you've been dropped on the head by an egotistic…read morerude man. I came in for an estimate a while ago and was treated as if I was stupid. I'm not stupid. This rather large guy (don't know his name, therefore working off of physical description.) immediatly looked at me with an actual scoff. Took one look at my car and veered at me like I was gum under his shoe. Not only did he not DO HIS DAMN JOB but had the nerve to not write anything down, no quote, no numbers, no names. NOTHING. Then walked away with a pathetic "this is gonna cost a lot of money. not worth it." If you don't want to do your own job, then quit. He treated me disrespectfully even as though I was "beneath" him. POS. Don't go here.

Great help on the phone when I needed it. Needed help with jump start charger, team kindly answered…read morethe call and gave me some pointers.

10/10 would recommend Gerber Collision. Had my windshield replaced. I called in for an appointment…read moreand discovered they could come to my home with no extra charge. The amount quoted over the phone during my appointment setup is exactly what I paid. No hassle; honest and upfront service.

My truck was returned to me out of alignment. I was told it's because the ball joints had gone bad…read morebut they couldn't tell if it was from before the accident or not. I feel that I got shafted on this as Gerber works hand in hand with my insurance company. There wasn't any prior damage to my vehicle. The technicians also put a different tire on my truck than the new ones that were already on the truck. At this point I cannot recommend Gerber to anyone moving forward and I will not use this body shop again unless they make it right. There wasn't any prior also drips in the pain repair and my front license plate hold was put back on crooked.