If you have a choice DO NOT GO to this hospital- unfortunately many don't have that choice, care is…read moremediocre at best. If your on the main wards do not expect help any time soon. My mom has had to be admitted twice now due to an emergency. The first time she left in a worse state than when she went in. This time she's was overloaded with fluids to the point her whole body was swollen and she couldnt breath. I told the nurses who said shes not swollen. Well the next day she was placed on "water pills" which made a considerable difference. Except now she needs help to use the bathroom. Nurses don't get to her for about 20-30 minutes, by then she's wet and it takes another hour for them to come clean her. They are late on the administration of meds and then we have an imbecile of a dr who wants DNR papers signed without telling us why and what this means. I dont get it. This place has lost its good, caring and empathetic people and we are left with low quality care.

I only had dealings with this hospital for two sets of circumstances, which coincidentally occurred…read moreat the same time. I broke my ankle in 2007 and my wife who was 8 months pregnant at the time took me here as we lived nearby at that time. My wife went in to get a porter to see if one could wheel me in on a trolley, it was evening-time and none were around. So my wife tried to wheel me in, I told her not to bother and "hopped in" which really hurt. I had major surgery on my ankle the next day, and stayed for 3/4 days. The toilets were an absolute disgrace and looked like they were cleaned as often as Wolverhampton wins "the Britain in Bloom competition". I recall early one morning two tea-ladies came round the ward but forgot (or couldn't be bothered) to ask me if I wanted a drink as they were too busy gabbing away. This really annoyed me as being a tea-lady is hardly rocket science. When I came to go home my still heavily pregnant wife had to carry my holdall and gear to the car as I was now on crutches. No staff even offered to help. Next month my wife gave birth here and she stayed for nearly a week, the maternity section was better, but not much more. We moved to a nicer part of the UK soon after, thank god. My ankle is better (sometimes) but I certainly wouldn't recommend this poor hospital to anyone.

From personal experience I hold this trust in high regard. When we had problems with our GP…read morerefusing treatment, we contacted the Primary Care Trust who supported our application to change GP. They also offer appointments for CAB in relation to medical benefits. A fantastic service with doesn't get the praise it deserves.

As a person who comes from a place that has no local hospitals (the nearest is an hour away, and…read morethat's a country hospital, so it's pretty small), the HUGENESS of the place baffled me at first. The inpatient food isn't bad, especially the puddings, but they only have a two week menu. I'd recommend a jacket potato, and avoid the sandwiches. (sounds silly but when you spend a lot of time In hospital you need to know these things.) Everybody here is supportive and will try their best to keep you in the know about what and why is happening. I have never sat there with an alarm bleeping for more than five mins. This is a fantastic achievement by the busy staff who will do everything to keep you comfortable. I would recommend this place to anyone who doesn't like hospitals, this place knows you don't want to be there, and ensures that your visit will be as short as possible without you having to come back too soon.

The first thing to note about this hospital is that it is huge. If you go through the main…read moreentrance, it's like an airport or train station. There's loads of glass and space, it's very bright. There's a Costa Coffee, a WH Smiths and a cafe right by the doors as well as a handy information desk. Outside is also a fruit and veg stall that's great value for money. The hospital is well sign posted, so you can easily find what department you're looking for. Outpatients has colour coded chairs in the waiting areas so you know where to sit. There are also staff that are very friendly and willing to help you if you need it. The hospital is well served by public transport, with buses to Halesowen, Solihull, Birmingham and West Brom as well as being a couple of minutes walk from University station on the cross city line. There is a car park but it's very expensive. There are disabled spaces by the main entrance but there aren't many of them and the road can get very busy with cars and buses. A couple of years ago I broke my ankle (the "most spectacular broken ankle" according to the doctor in A&E) and was taken here. I was seen quickly by the doctors in A&E and x-rays were done fast as was the setting off the bones and the plaster cast. It took about two hours all together (I think, I was still very drunk at the time). I had to spend a week in hospital before surgery. The wards were clean and the nurses were friendly. The surgeon who fixed my ankle explained the procedure and was very helpful. Now there were some issues with my stay. Firstly, the food is awful. I found myself getting my husband to take me down to Costa to buy panini's in the evening. Secondly, I found the doctors who looked at my ankle talked over me. They would come in, have a poke around and then leave without saying a word to me. Thirdly, the date of my surgery kept changing, which is very frustrating when you just want to go home. Fourthly, I was given crutches but not shown how to use them so the first time I tried to take myself to the bathroom I lost my balance and tried to steady myself with my broken ankle. I've been back regularly since being discharged as an outpatient and for physiotherapy. I've been well looked after and received great care from the staff that I've seen.

Wow! My wife broke her foot in California about 3 months ago and despite having having Blue Cross/…read moreBlue Shield insurance at frightening cost every cost every month we were unable to get anything done to start the healing process without paying in cash(100%) ourselves (which we did). In England we go to the Doc who wants to start the process with an X-ray at this hospital. My wife calls at 3pm hoping to make an appointment for next week. The response? Come on in right now if you can make it by 4:30 - which of course we did! The staff were GREAT, warm and friendly with a sense of humor and positive attitude. X-ray done and results sent to the Doc and we will discuss with him Monday. It was strange for us to get all of this done quickly without the US BS about checking insurance before you even walk in, then co-pays and everything else before you leave. Here you just leave focused on getting well. Was it free? Yes! Do they care about you? yes! The only money leaving my pocket was for parking the car! Fellow Brits - appreciate what you have in the NHS - it is AWESOME Review Number 6 2018

Hammerwich hospital which used to be located in burntwood it used to be a nice place for people to…read morego and get treated for illnesses and was local especially for the older gerneration to go to but unfortunately its not here anymore. The staff used to be brillant however i dont think that they had the funds to continue such a shame. As mentioned it is no longer here but I think it will be missed as there isn't really any other place like this in burntwood. I never heard a bad thing about this place it was always good.

I've worked here for 18 years. The people of the area and my colleagues here are really friendly…read moreand welcoming. Like lots of older hospitals it spreads over quite a large area. I have to devote a lot of time if I want to go from one end to the other, not that it's that far, but simply because people always want to stop and pass the time of day in a friendly manner. There is nothing like black country warmth! I'm really proud of the healthcare services that the hospital provides the local people. I grew up in an area some of the West Bromwich down in South Wales.

Sandwell General Hospital is one of the main Hospitals that operate in the Birmingham and West…read moreMidlands area. Being a Hospital patient is not a nice feeling and I have been in that position before. There are millions of people who are being treated in Hospitals across the world and I know exactly how they feel. I have had an operation at Sandwell General Hospital and the staff at the Hospital looked after me very well. I did find it difficult to sleep and the bed at times was uncomfortable. The Hospital food was not brilliant either but then again we have heard many people complain about the food at Hospitals. I can only speak about the way I was treated and those who did look after me did a great job. They regularly checked up on me to seek if I was OK and asked if I wanted anything. Staff at the Hospital were first-class and I have nothing but praise for the job they did.