Appointments: It can be a pain booking an appointment by phone; even if you phone at 8am on the…read moredot, you will be in a waiting list. Therefore, I would recommend either walking in at 8am and booking your appointment, or going in and asking for the online Patient Access details, and setting that up - then you can book online appointments (they have slots specifically for online). Staff: I have always had a good experience with the staff, Dr Balraj, Dr Mita, Nurse Dawn, etc, are all very kind. The receptionists are also kind. Waiting times: They have usually not been an issue - if I arrive on time, I am seen within 10 minutes. Pharmacist: There's a pharmacist next door so you can easily get your prescriptions.

So, I was advised by my lovely Doctor that I am developing RSI and was referred for Physiotherapy…read more After being advised it was a 6 weeks waiting list, I got my appointment within 3 weeks of my appointment. Result! The strange thing was, rather than my local NHS Physio offering (City Hospital), I was sent to Aston Pride Community Health Centre. This ended up being a plus, rather than a negative it seems! The appointment time I was originally offered wasn't really suitable around work, so I gave them a bell and was handily given my choice of appointment times. All pretty convenient - additional result. The Surgery is a bit of a pain to get to for me (I don't drive), but would be about 5 minute cab ride from the City Centre or accessible by a fair few bus services (which drop off right next to the Surgery). The Centre is fairly modern looking, but could probably do with a bit of tidying up. That being said, you don't go to a Health Centre and judge their internal design. The Staff were efficient and helpful and the Physio I ended up seeing (Emrah) was patient, kind and knowledgable. If you do need to be referred here for any of their services, I hope you too will find the service as easy to use and friendly as I did!

The Hyman Practice is on the second floor of the fairly new Attwood Green medical centre. The whole…read morebuilding is very modern and clean. The Hyman Practice is also very modern and clean with a spacious waiting room with lots of seats so you don't feel like you're catching anyone's bugs! As you walk in you can speak to the receptionists or use the self check in machine on the wall. I always find the reception staff kind and efficient. Reception staff often get a bad rep but they are lovely here. I visited different nurses at the practice several times last year as I had a burn that needed changing and checking. They were incredibly kind and gave excellent advice. I've only seen a doctor once and she was also very kind, efficient and helpful. Handily there is a pharmacy downstairs so you can pick up prescriptions there. There are just two issues. Firstly, it can be difficult to get an appointment with a doctor. You can sit on the phone ringing and ringing for ages. Secondly there is often a delay when waiting for your appointment. However I think these are problems across the NHS rather than with the individual practice.

Signed up this Drs due my old Drs being rubbish. The staff are really friendly and helpful…read more Appointments arent impossible to get either. Happy here

My first time at this hospital bringing a relative for treatment. As I was sat there all day…read morewaiting, I was in a position to observe the everyday bustle which goes on in all NHS hospitals. ALL staff I spoke to were very very pleasant and helpful. Walking through the corridors I am so impressed with the cleaniness and how diligent the cleaners are. Even the receptionists cleaned their work area. The restaurant was also very clean, and were clearing and cleaning the seating areas regularly. I have unfortunately had regular visits to Heartlands and Solihull and they are filthy dirty and rarely saw a cleaner. Well done to you all. Susan Robinson, Solihull

I was at the ROH Northfield September 2021 for surgery and can only offer my complements and thanks…read moreto all the staff. The treatment and aftercare was excellent and can honestly say was impressed with all departments of the hospital

The surgery is clean and spacious with a small car park, but side street parking is available. The…read morereception area is usually busy with queues but there is a touch-screen as you enter to register yourself in for your appointment. However, on one occasion when the machine wasn't working, I registered myself directly with reception staff. After waiting an hour, I queried the delay only to find I hadn't been highlighted on the system. This was very frustrating because when I once missed an appointment, I received a terse letter saying I risk losing registration at the surgery if I were to do it again. However, this has only happened once. I'm very happy with the service from my GP who makes a concerted effort to give me bespoke care. Other services such as mental health and midwife clinics are also available. The nurses are very understanding and helpful.

Bellevue Medical Centre is a local medical practise that offers standard NHS as well as other…read moreservices. This was my doctors for some time when I lived close by and I had good experiences here. The first thing you notice about Bellevue is its professionalism. Inside the place looks new, well kept, with a neat, clean feel. When I first arrived the reception staff were friendly and helpful, particularly with getting through the usual soviet-style bureaucracy. I visited the medical centre on a few occasions, seeing two doctors, both of whom offered valuable service. They gave me more time than many doctors do in the city, and they were attentive and helpful. This is actually where my back problems were first taken seriously. My only bad experience here was one time when I waited a long time in the waiting room, and waited, and waited, and eventually said something to the receptionist (about an hour later) who told me that they hadn't put me through the register and had forgotten all about me! But this was really a one off admin problem and don't think it was normal. In general though, expect a wee wait for your appointment as it can get quiet busy. Bellevue also offers services like midwife clinics, mental health clinics, new baby clinics etc. It's also possible for new patients to register through their website to save time and stress. Overall, a highly recommended doctors!

I was a patient here for several years when I lived in the area. The appointments were always easy…read moreto get on an emergency basis or to book up for a few days away, it was quicker to get an appointment with any doctor over a particular doctor. I was reffered on to several specialists when needed. A wonderful GP surgery for those in the area, a car park outside and a pharmacy over the road.

From personal experience I hold this trust in high regard. When we had problems with our GP…read morerefusing treatment, we contacted the Primary Care Trust who supported our application to change GP. They also offer appointments for CAB in relation to medical benefits. A fantastic service with doesn't get the praise it deserves.

"Finally a decent doctors" is what I thought when first looking at the building. This opinion…read morechanged soon as I walked into the waiting room. From the outside it looked so modern but on the inside it looked like everything was a bit dated; magazines I understand but not old fashioned and uncomfortable beds I recently registered at this doctors' and was pleased to know it all happened there and then. There was none of that "send us your sample"/ "You'll be registered in a few days" this was lucky as I needed an appointment the next day. In fact it's pretty quick and easy to get an appointment. I had to see the nurse who didn't appear to care much about my health. I know she probably didn't care but it would've made me feel so much better. She didn't explain things properly either and got a bit patronising when things went wrong so I had to ask her explain again. On the other hand the doctor was better as she was kind and talked me through things but didn't make me feel reassured and the extremely uncomfortable examination didn't help!