This is a good doctors surgery the receptionists are nice and caring also appointments are…read moreavailable every morning in the week the nurses and doctors are also nice and caring to there patients

very good practice. Male and Female Doctors. Can get appointments on morning. practice nurses very…read morenice. health care visitors not so good " very in experienced " this is the only thing that let the practice down.

lovely doctor, makes you feel at ease. Very thorough and accurate. Would highly recommend.read more

s a patient of 34 years at this practice I highly recommend Riverbrook to those people who are…read morelooking to register at a surgery. The Doctors are excellent, easy to talk to and they are incredibly caring. The Receptionists I can not fault, they too are professional and friendly. The Nurses are equally as kind and professional, especially Cheryl. Wonderful all round. Tracey Heraper

Until very recently (about 1 year ago) this was the doctor's surgery I had been registered at since…read moreI was born! That's well over 30 years that Dr Gonsalves has been looking after me. Obviously I would recommend him as I'm still alive. The only reason I changed was so that I could be registered at the same place as my wife and son. No other reason for the switch after all this time. Aside from the GP services, which you probably wouldn't use unless you lived very locally, this practise is also a centre where you can get immunisations and injections for overseas travel. On two occasions in the last 5 years I've needed shots to go to various places. Being quite useless at organising such things I had left it late (too late, according to a well-known High Street chemist, wrongly, as it turned out) and on both occasions the surgery were able to get me booked in and sorted out with the relevant drugs. So, even if you don't live in B44 it is worth bearing in mind for travel purposes.

I was a patient here for several years when I lived in the area. The appointments were always easy…read moreto get on an emergency basis or to book up for a few days away, it was quicker to get an appointment with any doctor over a particular doctor. I was reffered on to several specialists when needed. A wonderful GP surgery for those in the area, a car park outside and a pharmacy over the road.

I've been going to the surgery for around 10 years now, and in that time, I've never once had any…read moremajor trouble with the staff, doctors or nurses. The waiting area inside is spacious and pleasant, with comfortable chairs, the receptionists are polite and welcoming and medical staff have, in my experience, always held a good balance of friendliness and professionalism. A small off-road parking area is on-hand outside for those of you who drive (which is great, considering the fact the surgery is right off a busy roundabout!) and there is a wide range of informative leaflets and posters available in the waiting areas, some of which may be a little daunting for small children, but nevertheless useful and necessary for the environment. I'd definitely recommend this friendly practice to anyone seeking efficient, pleasant healthcare.

I have recently registered with this dr surgery and have been very happy with the treatment that I…read morehave received so far. There is a small car park at the rear of the surgery and also a huge car park around the back of the good news centre which is opposite to the surgery. The staff are very friendly and go out of their way to support you through issues. they have a very usefull out of hours automated phone service so you can book and cancel appointments at awkward times of the day. They have a small play area for children to play in while waiting for appointments and also their own pharmacy

I was just at The Hollies this morning. It's been my NHS Surgery for nearly two years now, and…read moretoday was my first slightly negative experience with it. Not being a morning person, I still had to jump at the chance of being offered an appointment within two days of ringing up -- albeit at 8:45am. (Inner monologue: "Oh dear god, what do the hands of a clock look like that early?") Unfortunately, the receptionist had made a mistake, and didn't have a record of my appointment. I was offered an appointment for tomorrow, which I accepted. The GPs/doctors are all very friendly, with fine bedside manner. They often spend more than the typical doctor's two minutes listening to symptoms and recommending treatments. Though I'm not a hypochondriac (honestly, I don't own a single thermometer), I've been to the Surgery about half a dozen times in the past two years. I've always been seen straight away, with less than a five minute wait. The receptionists are all unfailingly polite and helpful -- not something most patients associate with the NHS! The Surgery itself is a bit dingy, and the building is dated. Unfortunately, there is no parking outside, and the only options are very poor street parking or dishing out £2 for the car park across the street. All in all, if one is sick, it's not a terrible place to end up.

offers many services, including gp, speech therapy and eye tests. attatched is a pharmacy and…read moresexual health clinic

So, as advised in my dentist review - I am scared of Doctors. Yeah... laugh it up.. For me, there…read moreis nothing worse than cold, clinical rooms where you might get bad news. Not so weird now, is it? I have lived in town 6 years now and was chuffed to bits when I finally got a Doctor's surgery open up within walking distance. Located on the downstairs floor of Boots, from the moment you walk in you can sense the efficiency. You MUST book an appointment, however, if you are desperate and there are no appointments available - there is a walk-in clinic right next door. I have been going here for several years now and have only been delayed for an appointment once. The appointment times are pretty convenient, but as you can imagine; it's a very busy surgery. If you don't require an emergency appointment, it's best to call after 10am - if you do, call as early as possible. I've regularly had appointments the same day or the next day. The worst thing is not having a dedicated Doctor. The Doctor's and Nurses have always been great, but it would be nice to have someone you have dealt with before when you revisit. That being said, I've found this surgery to be clean, reliable and accommodating in terms of opening hours.

It's fine. That's as much as I can say so far…read more I was attracted to this surgery because of the extended opening hours and because, basically, they were close to me and taking patients. The staff on reception are very pleasant, although the morning I went to register there was only one so the wait was long. Intake assessment is a few forms and measuring your own height, weight and blood pressure. I gave myself 3 attempts at getting a nice BP measurement as the horrific prospect of knowing my weight after over a year of avoidance had sent my systolic sky-rocketing. I returned the following week to see if I was set up and had been given an NHS number and was told I was good to go. I asked to be set up for the online booking. First of all they gave me the wrong details, so I had to go back. When they gave me the proper ones, my account had the wrong address and they'd misspelled my name. I also had no option to book appointments. They fixed the errors when I emailed but told me to call about the booking. After 15 minutes on hold I was cut off and gave up. Multiple emails went unanswered. Eventually went back on and they reset it or something so could book. At last! It's not too easy to get an appointment if you work. The extended hours don't really seem to translate to appointments at those times. You could definitely be waiting weeks. On arrival for your appointment, you check in using a touch screen which saves time. It gives an estimate of the time to wait but that was actually wildly inaccurate when I went. It claimed things were running to schedule but there was actually a 20 minute wait. I occupied myself by almost getting trapped in their bathroom which has a very dodgy lock and using the Boots free WiFi. Actual consultation was adequate. I kind of missed the pleasant GPs in the random walk-in clinics in Canada or my lovely one at home. This definitely feels more like a walk-in effort. All in all, it's alright. Reception are friendly and it's nice to book online, even if it ends up being for the far distant future.