Most recently I came in for a birthday party. Very nice facility, caring staff. Lots of amenities…read morefor residents. Everything appeared very clean and updated. I don't have much experience with the care here but from others I know they are very happy with how they and their families are treated.

Very safe and caring environment for residents and staff. Offer so many different opportunities for…read moreresidents to do with their time. Always go the extra mile to help somebody in need

If you or someone in your life who's older is looking for a Senior Living environment, 55 and…read moreolder, then check out Harmony Court, Council Bluffs IA or Bellevue NE. My dad has been enjoying independent living there for several years. The apartments are spacious with full kitchens. But who needs to cook when your monthly rent includes breakfast and lunch. Lunch? I enjoy lunch with my dad a couple times a month, it's 5 star. The Chef and his staff are amazing. Pamela manages both complexes. She and her staff are welcoming and oh so helpful. They have every resident's best interest at heart and treat everyone like family : ) I was just reflecting about the time my dad has enjoyed there; the friendships, card games, weekly bingo. Breakfast and lunch, not alone but in a beautiful dining hall full of conversation. Oh and don't let me forget all the community rooms, church services, hair salon and did I mention indoor parking? Yes, indoor parking! Thanks Harmony Court, I can't say enough good things.

If you have found this review it is because you care about your loved one as much as I care about…read moremy Dad! It's so hard watching your parents have to trade in their healthy, independent life for one of dependence on others. However, if you have to do that, Heritage Ridge is the place! The staff has been so kind and caring! They get to know him as a person and tell me how intelligent and funny he is! His favorite place to be is in the dining room! I remember one time I took him to a doctor appointment (by choice - their transportation policy is AWESOME) and asked him if he wanted to go to a restaurant afterward. He chose to go home to eat with his buddies instead! :) I was shocked! I sure did make the right choice for him! :) I have given permission to HR to give my phone number to anyone who would like to contact me about it! As much as he didn't want to go there two years ago, it's home now and he loves it! To the staff at Heritage Ridge - I'm forever grateful - keep up those awesome smiles and hugs - I appreciate you!! :)

I have worked for Elk Ridge for nearly 5 years, and I love it! It has felt like home to me from the…read moremoment I walked in. It is a beautiful community with amazing staff in every department. The residents are happy, kind, and welcoming.

The staff at Elk Ridge is -- mostly -- very nice, particularly their on-staff nurse; however, just…read moreremember, they're still a business and their business is to make a profit. (I always felt like the truly helpful staff members were doing their best to make up for the staff members who were consistently less than helpful, notably the maintenance staff, the surly receptionist, and the operations director.) If you're in an apartment that's been renovated, you may enjoy living here. However if you're in an apartment that has NOT been renovated, go somewhere else. The prices are the same for the renovated apartments -- prices that predictably increase every year -- and the incompetent staff won't permanently fix anything that's broken in the non-renovated apartments, for example, a perpetually leaky faucet; a stained ceramic sink; a perpetually broken disposal; a refrigerator that produced no ice; and cheap vertical blinds that also often broke. These were all very basic things that greatly would have improved my parents' quality of life, but Elk Ridge refused to replace these items which, in the grand scheme of things, are relatively inexpensive. In the winter, they also inexplicably do not put down salt on the sidewalks -- it's Nebraska in winter...Putting down salt should be a daily SOP. While walking, I slipped and fell straight down on my shins and kneecaps -- several witnesses, thankfully, and thankfully I only sustained severe bruising that lasted ~three weeks. Elk Ridge is lucky I didn't break anything; I would have sued, no question. One of the residents told me she moved in, in circa 2019, and has watched the quality and level service decrease steadily, which is unfortunate. I got the sense she was strongly considering moving. Overall, I would not recommend. Live there at your own peril.

If I could leave less than 1 star I would. Absolutely do not place your loved one here…read more 1. Communication: NONE. Each Executive Director either resigned or were let go. Regional Ops Directors are not approachable or accessible either by voice mail messages, emails and texts. Wellness Director resigned and was walked out that day. No one to communicate with regarding loved one's care plan. 2. Shortage of staff in EVERY department including CNA's and Caregivers. Agency staff were brought in and many noted that they did not have access to care plans and were advised to "do the best they can". My mother was scheduled, per her care plan, for showers on Wednesday's and Saturdays at around 3. I would say in the 6 1/2 months she lived there she may have had 10 showers that someone actually came in her apartment on their own and "watched" her shower. The remaining times I had to have her press her pendant and await someone to respond to request her shower. Most every time we were met with "we are short-staffed" so not sure we can get your shower in today. I paid out of pocket a few times to have some give her a shower. Her care plan noted she was to be assisted in the shower with bathing and washing her hair. Never happened. Staff would sit on the closet toilet and "watch" her shower. Fecal matter was present on the shower seat. Never offered her deodorant, lotion or q-tips as noted in care plan. Came in once and she was sitting on her walker with a towel over her, they just left her alone. Thank goodness we came at that time. Her pendant was hanging up outside the restroom. 3. Call response time. Upon her arrival call times were about 5-10 minutes. Shortly thereafter the call times would range anywhere from 20 - to an hour. 4. My mother fell in her apartment on July 13th. She called me at 5:45pm to advise she was going to bed and headed to her restroom. At 6:40 I received a call from Carestaff that my mother had fell. After my mother was transported to the hospital and I spoke to Cardiologist, I notified the then Regional Exectutive Director of what transpired and that my mother would not be returning. NO ONE from Astoria called me to inquire what transpired or offer their well wishes. Sadly my mother ended up on Hospice and transitioned to her Heavenly Home a few days later. I notified Astoria and again , no one offered their condolences. I asked the Regional Director of Ops to advise what the call response time was at the time my mother fell and pressed her pendant and if the fall was reported to the state since she broke her elbow and heel. NO response other than "can we set up a time to meet or call you"? I was not in a position to engage with them at this time and again sent an email requesting information. NO response other than can we set up a time to talk. Please, read all the reviews. Do your due diligence and think long and hard before placing your loved one or yourself here. Clearly senior communities will have turnover, but when every department head is let go or resigns, that's a major red flag. Promises are made and never kept. They hold town hall meetings addressing concerns from residents, but nothing changes.

In all my years of seeing my grandparents and aunts/uncles, I've been thoroughly impressed with…read moreAstoria senior living. The nursing staff and management do such an amazing job with taking care of the residents and their needs to the upmost importance. I've walked inside multiple times and have seen the activities director leading the residents in multiple activities throughout the day. I love seeing that each person has the mindset of making sure that the residents are being taken care of to the most respect. If you are seeking a place that not only has cleanliness and respect for the residents, Astoria Senior Living is the best place I can recommend!!

My grandfather is in skilled care for about a month after a hip replacement, and I would highly…read morerecommend this place for your loved ones. Each worker was friendly, attentive, and kind. The rooms were clean and nice. The facility was wonderful. We were able to go home every night and not have to worry that he wasn't being taken care of or being mistreated. They truly are so kind and wonderful, I would definitely recommend this place for your loved ones.

Exceptional care in a comfortable environment that looks and feels like "home". My Mom is…read morecurrently receiving short-term rehabilitation after a fall. She spent 2 weeks in another facility I won't even name because the care was so inconsistent and neglectful. We finally got her transferred to The Lighthouse and we are thrilled with her care here. Everyone is so caring, professional, and what I've discovered is equally important: they seem happy to work here. My mom is making great progress now and I'm so grateful!

Haven Hospice has been extraordinary in every capacity. During a vulnerable time when care needs…read moreexceeded our loved one's current setting, and a transition was expedited, they swooped in! Higher care costs exceeded his financial resources and he needed a placement that could accommodate both Medicaid and memory care at this juncture--they helped us navigate this in exploring ideas outside our scope for nursing care. We received texts, calls, and remarkably quick responses--even on weekends--as they worked to find the right placeMent. Emily, in particular, advocated fiercely and compassionately, making sure our family member was placed somewhere she trusted. She thoughtfully considered the whole picture of his needs. The care, relationships, and sheer humanity of every person we encountered at Haven is unsurpassed. He was always clean, treated with dignity, and genuinely connected with the people who cared for him. The Haven Hospice Team didn't simply provide hospice services; they gave our family safe passage through an incredibly difficult time and remained deeply caring and present through my dad's final days. I cannot recommend Haven Hospice highly enough.

Haven Hospice has been a great addition of services to Legato Living at Five Fountain. the staff…read moreare wonderful to work with.

If one is in need of assisted living facilities, additional help to get things done in a day, this…read moremay be the place for you. Assisted living facilities in this area are at full occupancy and there's never enough help. So bearing that in mind, I think that Saint Joseph assisted living manages to get a lot done with not a lot of money. This facility only accepts residence age 55 and older. An asset in my opinion as it cuts down drastically on extraneous disturbances. Very quiet and calm.