Awesome Dry cleaners, they get it done, clothes look amazing and prices are comparable to other cleaners. I would recommend using Walmos for anything you need cleaned from clothes to household items. read more

My experience with this business......... I took a delicate hand crocheted, pure wool afghan to them for dry cleaning. It was made several years ago by my, now deceased, mother. It had a two tone, off white border/outline, with bright purple, blue, and pink inlaid panels. It was slightly used and took on a bit of a soiled look......... but not bad at all. They reassured me several times that they could clean it safely and that "it was in good hands."......... their exact words. They told me they had a brand new machine that was made for this type of job. I stressed that it was hand made, somewhat older, and that it was going to be a gift for another relative, so it needed to be cleaned safely. Well, I picked it up on the designated day, and the way it was folded over the hanger, it looked fine. When I got it home, I unfolded it to find that the colors had run over most of the white areas, giving it a bluish gray color. The only area that remained with the original white colors was the area that was folded in such a way to be on top. Extremely disappointed, I returned to the establishment and informed them that I wasn't happy at all with the results, and that I had been assured that this sort of thing wouldn't happen. They cleaned it again. It turned out only marginally better. The one "end" portion was fine, but the rest of the white was still bluish gray. I was then told that it was old and dirty when I brought it in the first time. The implication was that the running of the colors was due to its age and that it was hand made.... not commercially made. I was also told, "That's as good as it's going to get!" As I turned to leave, I was sarcastically told to have a nice day!!! They went from exuding extreme confidence in their work, to being defensive and sarcastic, and blaming the afghan for how it turned out. I patronized this business because they reassured me that they could/would do a good job. However, if you have some delicate article with family value, or clothing of personal value that needs to be dry cleaned, I suggest that you find another establishment that would do a much better job. read more

Don't use Walmo Dry Cleaners if you care about your garments. I am a college student at Penn State Behrend, and although I had brought my tuxedo with me to school for use at an event on campus, I did not have it dry cleaned up in Erie because I wanted to make sure that my garment would be handled with the proper level of attention and care which I thought I could expect from a dry cleaner which my father uses for his military uniforms (and occasionally formalwear). This turned out to be a poor choice. My tuxedo was made in 1935, which I told the woman working the desk. It was my first piece of formal wear. I told the woman at the desk to handle my clothes with care appropriate for an 86-year-old tuxedo- which has delicate silk facing- and she noted that my garment was delicate. When I picked up my tuxedo, I found that the silk facing of my lapel was shredded; it was completely unusable. This would have been deeply upsetting even if I did not have to go to an event whose dress code called for a tuxedo. Fixing the jacket would cost as much as purchasing a new garment of similar quality- and as a college student, I will not be able to afford to replace my garment. The dry cleaner's response only made a bad situation worse. The man running the store failed to even apologize for their destruction of my garment and offered no remedy to the situation caused by their "service." I was then treated to a 10-minute lecture on why the cleaner was not at fault for my jacket's destruction, and he stated that the destruction of a garment was part of the inherent risk of using their service. If they were aware of the risk of dry-cleaning old garments, and were aware of the age of my tuxedo, why was I not advised of the risk when I dropped my tuxedo off? I'm an 18-year-old with negligible knowledge of caring for clothing, while the dry cleaner should have considerable expertise in that business. It seems entirely unethical that any business, much less a small business in our local community serving their neighbors, should feel so comfortable taking advantage of a young person like myself. The man in the shop also offered to take a fabric sample from my jacket (which would make it irreparable) to determine why it was ruined. He also said that the stitching in my tuxedo was already loose and coming apart. I am no tailor, but the stitching in the jacket seemed perfectly fine, and it was clearly in strong enough to survive being dry cleaned. It is also worth noting that the silk on the pants was completely intact- if it were only the age of the silk that caused it to be destroyed, why would the same thing not have happened to the pants? Further, how would the stitching in the armhole (for example) being slightly loose cause the cloth of the silk facing to come apart? After I left the store, I made sure to call them to offer them further recourse. When they answered, the woman at the desk said that her boss (who was the same man with whom I spoke in the store earlier) was out. I left them my phone number and attempted to provide them with a way to remedy the situation. I still have yet to hear from them. I may not be an expert, but what I know happened was this- my jacket was in serviceable condition before it went into Walmo Dry Cleaners, and it is no longer usable. Please keep this in mind next time you need a delicate garment cleaned. read more

Walmo Dry Cleaners - Condition of lapels post dry cleaning - Dry Cleaning Near Me - New Castle, Pennsylvania

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