Outstanding office staff, friendly and efficient and Dr. James Frangos is top notch, I was very…read moreimpressed with him; he did a very thorough eye exam on me and explained every thing. Ken Cayer Dover NH

If you have a screw lose in your glasses, if you need new nose pads and any simple job, they'll fix…read moreyou up for free

I have been a Patient of Dr. Derek Guarino since (2009). Dr. Gaurino has a kind & compassionate…read moremanner when dealing with patients. After I contracted Lyme Disease, he very carefully examined my eyes for LD impacts. No LD impacts have been found, so far. His compassioante manner & deep interest in his patients, is MUCH better than most Drs. serving the community today in (2023). I miss the Dr. patient relationship of old. Nowadays, it's (5) minutes in the Drs. office & "here take ALL OF THESE PILLS!! HERE'S YOUR PRESCRIPTION, THAT WILL BE (5) MILLION DOLLARS!" However, Dr. Derek Guarino, actually sits with his patients, talks to them. He even asks " Dear Patient?? How are things for you? How have your eyes been lately? Are you feeling, alright? Do YOU have any EYE CONCERNS TO DISCUSS WITH ME? Do you smoke anything? How is YOUR overall HEALTH? If we could CLONE - Dr. Derek Guarino, we could send him back to US MEDICAL SCHOOLS as a FULL PROFESSOR... for him to teach the following in Modern Patient Care: Courtesy, time Management - Dr. Guarino has always been on time for me, as his Patient! He could also teach them in Medical Schools: Efficiency & PATIENT COMPASSION. I believe that Dr. Derek Guarino, could single-handedly, re-invent today's Medical Profession & teach the old-fashioned compassionate care that Drs. used to portray. Even Dr. Guarino's Receptionist, Jennifer cares only for the Patient. Jennifer is open, honest & efficient when it comes to choosing eye glasses. She will address eye glass concerns & explain which eye glass style is best for the face shape & structure. The eye glass selections @ EYE LOGIC are stellar. Some pricey & many pairs not so pricey. I love the Dr. Derek Guarino Team & will happily continue to be their Pateint for many more years to come. Wonderful caring Office, overall.

I've been a patient for a long time. I originally was going to the Laconia location and then…read moreswitched to the Somersworth location when I moved to Maine a year and a half ago. Dr. Guarino is an awesome, nice doctor who is the only reason I'm not giving one star! I've had no issues coming here until recently in Somersworth. The office staff is rude and dismissive. I've been a patient with no issues all these years, but because I had an issue getting to my appointment once (paid the $75 fee for no 24 hour notice) and then unfortunately got hit with a migraine so bad it would have affected my eye exam on the day I was to go to my rescheduled date, they wanted to charge me $75 again for no notice. I argued that it wasn't something I could get a 24 hour notice for, that it hit me hard and was making it hard to use my eyes. The response I got was as if I was this ongoing problem patient that has always caused them nothing but strife with wasting the doctor's appointment times. That "it's extremely busy here and I don't have time to argue with you. I'll look in your file and see if I can cancel the fee but I'll have to put a note in your file to have you pay up front before your next rescheduled visit because you've canceled twice with not enough notice." Seriously?! Like I said to her, I've been a patient with no problems with appointments for years and the moment I'm not perfect I get a note in my file to pay upfront?? Horrible way to treat a loyal, long term patient who never had issues with appointments beforehand. I'm already looking for a new doctor because that's BS treatment. Completely unprofessional in the way they speak and treat patients. Dr. Guarino, reviews on google are also in agreement that it's clear I'm not alone that your office staff are driving away patients which is sad considering you're such a great doctor. Office staff play a very important role for doctor visits, they are the ones who deal with patients the most, they reflect on a bussiness. You can be the best doctor ever but it doesn't make up for being treated like dirt by your staff. My loyalty only stands when respect and consideration are involved by all people who are supposed to be caring for me when you aren't around and your office doesn't care. Good luck!

Four months later If…read morethese guys were around fifteen years ago my mother wouldn't have gone blind. Dr. Beck has been treating me to prevent macular degeneration. I don't understand how it works but I have had zero floaters and the magnified screenshots of the water in my macular degeneration has diminished impressively. Obviously I am saying more than I actually know. Also their staff is very professional quickly review my meds and do the eye chart thing using some sort of projector to mirror thing instead of a paper eye chart. I thought they were teasing me after the first three or four lines. They asked me to read. I was sure there was nothing. So I took a pic with my new eye phone and mag died it. Sure enough it had letters on it.

*** PSA: Beware "Chels" the nasty, vicious, vile Receptionist ***…read more * A classic case of kindness & courtesy versus idiotic insolence * 1 ~ Pet peeve? Customers who don't wait to be called. 2 ~ Common courtesy? I always wait to be called. ~ She may need a few minutes to document some things, first. ~ She's an adult. Let me treat her with an adult's courtesy. 3 ~ Chelsea's response? "Thank you for your patience."??? Not so much. Try an exasperated, impatient, sarcastic, scolding "I'll take the next customer. Just READ THE SIGNS, folks." She was evidently referring to the "Open" sign, which of course read "Open" for the previous 10 minutes, when she'd been waiting on the previous customer. Nothing had changed, and she was literally hidden behind an enormous partition, so common courtesy compelled me to presume nothing, and to kindly await her. I can't read minds, you see, nor see through partitions. And yet her tone CLEARLY conveyed that she imagined herself to be dealing not with a Gentleman, but with an idiot. Ironically, she was correct. She was only mistaken in how closely the idiot was sitting. * The Doc and others were excellent.

This place is amazing. The best pair of glasses I've ever had and the prices are unbelievable…read more Both the owner and his son are very helpful, and friendly. I felt comfortable there right away. I've sent my family and friends and everyone has been very happy. Check it out!!

Excellent professional service. I had gone to a few big box places, expected to be unimpressed ,…read moreand I was. These guys ; small outfit in south berwick Maine are AWESOME. They have a good curated selection of frames with good separation of price points. The person I dealt with the first time Alex, knew his optometrics well, suggested an option I didn't know if, and matched my face shape to a frame shape well. Plus there's a lovely shop dog. I love shop dogs.

Dr. Freniere and his staff are experienced, responsive and kind. My experience with them was the…read morebest I could hope for.

My whole family has been seeing Dr. Lafreniere for over 10 years. He is kind, patient, and…read moreunderstanding. He has always been wonderful with my kids even when they were little and nervous. His office staff has always been friendly and helpful. I am a contact lens wearer, and he is always up to date on the latest developments and best new lens. He also price matches online which I love because I have the convenience of buying directly from my doctor, and the relief that I'm getting the best prices.

My teenager and i went to 4 different places to find glasses and this place had the most selection…read moreand got us right in for an appointment. Very friendly, professional and the staff are amazing! I highly recommend coming here

The medical care was fine, but the office practices deceptive billing. They performed a separate,…read moreout-of-pocket refraction test on me without my consent or knowledge despite me having 20/20 vision and not needing glasses. When questioned the surprise charge, the manager refused to refund it. Beware of hidden fees at check-in. It is worth reporting to the insurance for unauthorized billing practices "the provider performed a non-covered, non-consented service during a routine health evaluation and is balance-billing you for it". Nowhere in the onboarding documents or policy does it state this is a required new patient test. I canceled my next annual visit, needless to say.

I have been a patient of Dr. Herbert Clark and his team for almost 30 years. In fact, my whole…read morefamily has, as well as some of my very close friends. The entire team is as professional as they are courteous, helpful and friendly. They have never failed to give the best eye care, as well as customer service. I actually have fun at the eye doctor and look forward to my annual exam. HIGHLY recommend this practice. If you're farther away, it's worth the drive.

i can not say enough about dr gruber.OUTSTANDING!!!!! had skin issues last 8 years AP DERM…read moreWOLFEBORO could be hot water in shower. i wouldnt recommend for diaper rash! NORTHEAST DERMOTOLOGY, try this try that! DR GRUBER had me diagnosed in 5 minutes.mites in eyes!! sending n/c eye llubricant to fight mites in eyes. did the old fashion treatment of peppermint oil which i had inhouse. no itching problems. will write about eye mites meds in about 2 months.. 6 out of 5!!!!!!!!