If you have a screw lose in your glasses, if you need new nose pads and any simple job, they'll fix…read moreyou up for free

Outstanding office staff, friendly and efficient and Dr. James Frangos is top notch, I was very…read moreimpressed with him; he did a very thorough eye exam on me and explained every thing. Ken Cayer Dover NH

I've been a patient for a long time. I originally was going to the Laconia location and then…read moreswitched to the Somersworth location when I moved to Maine a year and a half ago. Dr. Guarino is an awesome, nice doctor who is the only reason I'm not giving one star! I've had no issues coming here until recently in Somersworth. The office staff is rude and dismissive. I've been a patient with no issues all these years, but because I had an issue getting to my appointment once (paid the $75 fee for no 24 hour notice) and then unfortunately got hit with a migraine so bad it would have affected my eye exam on the day I was to go to my rescheduled date, they wanted to charge me $75 again for no notice. I argued that it wasn't something I could get a 24 hour notice for, that it hit me hard and was making it hard to use my eyes. The response I got was as if I was this ongoing problem patient that has always caused them nothing but strife with wasting the doctor's appointment times. That "it's extremely busy here and I don't have time to argue with you. I'll look in your file and see if I can cancel the fee but I'll have to put a note in your file to have you pay up front before your next rescheduled visit because you've canceled twice with not enough notice." Seriously?! Like I said to her, I've been a patient with no problems with appointments for years and the moment I'm not perfect I get a note in my file to pay upfront?? Horrible way to treat a loyal, long term patient who never had issues with appointments beforehand. I'm already looking for a new doctor because that's BS treatment. Completely unprofessional in the way they speak and treat patients. Dr. Guarino, reviews on google are also in agreement that it's clear I'm not alone that your office staff are driving away patients which is sad considering you're such a great doctor. Office staff play a very important role for doctor visits, they are the ones who deal with patients the most, they reflect on a bussiness. You can be the best doctor ever but it doesn't make up for being treated like dirt by your staff. My loyalty only stands when respect and consideration are involved by all people who are supposed to be caring for me when you aren't around and your office doesn't care. Good luck!

My experience was identical to the other 1 star review. Dr. Guarino is fantastic. Clearly cares…read moreabout his patients, explains everything fully and is very thorough. Office manager Jennifer is rude and condescending, talks down to you like a child and talks over you on the phone. For the sole reason of having to deal with her my family will not return. It's unfortunate for Dr. Guarino that she is chasing patients away from his otherwise excellent practice. The other office person (Carrie) was a pleasure to deal with but I will not give my business to anyone that treats me or my family this way. If Jennifer leaves the practice I will update my review to 5 stars and my family will be loyal customers/patients again.

I arrived for my appointment 10 minutes early. I was greeted and checked in. I waited another 10…read moreminutes or so. Then I was escorted to a Laser Room to await my procedure with Dr. Sears. In my initial session with the Dr., he described the way things would go for the laser to reduce the pressure in my eyes. "Your eyes will be numb so you won't feel anything." As I remained in the laser room, 30 minutes went by, nobody, no doctor. After another 20 minutes, -another patient was brought into a room across from me. As the Technician began to walk away without a word, I asked him when would the Dr.be in for my procedure- I have been here for an hour! He apologized and said the Dr. was attending to some emergencies. I then replied, 'It would have been nice if someone had come to let me know that an hour ago!' He apologized for that and within another 5 minutes, the Dr. showed up. Who also began apologizing for taking advantage of my time. Very dissatisfied with this appointment. The procedure was very painful at certain times and when it was finished; there was no way I could drive home! I realize different people have different results & may be more sensitive to pain than others. In any case, my experience was not one of satisfaction.

Very professional and efficient! Check in and out is quick!…read moreHighly recommend! Quality of care is exceptional!

Excellent professional service. I had gone to a few big box places, expected to be unimpressed ,…read moreand I was. These guys ; small outfit in south berwick Maine are AWESOME. They have a good curated selection of frames with good separation of price points. The person I dealt with the first time Alex, knew his optometrics well, suggested an option I didn't know if, and matched my face shape to a frame shape well. Plus there's a lovely shop dog. I love shop dogs.

WOW! What a great surprise. Superb selection of frames and quick turn around! Professional no…read morepressure service plus FANTASTIC PRICING! I used to work at MYEYEDR in Portsmouth ( pressure sales and ridiculous high prices ) I am referring everyone to Price Point Eyewear!

My whole family has been seeing Dr. Lafreniere for over 10 years. He is kind, patient, and…read moreunderstanding. He has always been wonderful with my kids even when they were little and nervous. His office staff has always been friendly and helpful. I am a contact lens wearer, and he is always up to date on the latest developments and best new lens. He also price matches online which I love because I have the convenience of buying directly from my doctor, and the relief that I'm getting the best prices.

Definitely sub par opticians, there seems to be a problem with opticians in this area…read more They changed my prescription from what Doctor had written and did not tell me. When I put the glasses on I could not walk out because the change knocked off my sense of balance. They also cleaned the glasses with a filthy rag. Mistake was fixed and glasses on second attempt were fine, but why did they change prescription without checking with me or my doctor.

New patient. Called and emailed about confirmation for an appointment. No call back, email, or…read moretext. I'll find someone else.

Dr. Aslam is amazing! Every experience we have had with her has been informative and we've felt…read moreheard. She really is interested in you as a patient and as a person. Between my own appointments and those with my children I have seen all the practice doctors and would recommend that you ONLY book appointments with Dr. Aslam. I wish she had her own practice outside Dover Eye Care. I have had so many frustrating experiences with the rest of the staff over the years and am finally cutting ties. You need an appointment for EVERYTHING at this practice but I am not sure why because they NEVER take you at your appointment time. I have never waited less than 20 minutes past my scheduled appointment to be seen.... for ANY reason. Picking up new glasses (if they actually call you to let you know they are ready), appointment. Need an adjustment on your glasses? Appointment. Need to pick up contacts? Appointment. Need to drop off glasses to be worked on while you do other errands? Appointment - even though they tell you you can just drop them off and chances are they won't call you to let you know they are ready. Multiple times I needed to stop by before closing time and the doors were locked more than 5 minutes before the posted closing time. Their automated notification system is a joke. Receiving notice that contact were ready DAYS after I had picked them up. And, I only knew they were ready because I was at the office for another family member and asked if they were in. Their system for "appointments" for glasses pick up, fittings, glasses selection (or other non-doctor reasons) is mind boggling. Your name is written on a dry-erase card and disappears into the back rooms for at least 20 minutes while people who came in after you (who also were given dry erase "appointment" cards) are seen first. Many times I have asked for itemized receipts for insurance purposes. Their standard receipt is just that you paid x dollars. It has taken multiple phone calls to get the office staff to provide what other doctor's offices initially provide. If you value your time and being respected as a patient stay clear of this practice.

i can not say enough about dr gruber.OUTSTANDING!!!!! had skin issues last 8 years AP DERM…read moreWOLFEBORO could be hot water in shower. i wouldnt recommend for diaper rash! NORTHEAST DERMOTOLOGY, try this try that! DR GRUBER had me diagnosed in 5 minutes.mites in eyes!! sending n/c eye llubricant to fight mites in eyes. did the old fashion treatment of peppermint oil which i had inhouse. no itching problems. will write about eye mites meds in about 2 months.. 6 out of 5!!!!!!!!

The eye doctors at Rochester Eye Care are amazing! I had Uveitis, in the past. It is an extremely…read morepainful eye infection. Dr Clark has got me in to be seen right away to get the diagnosis and get me prescriptions to fight the infection quickly. Then made the time for all the fallow up visits I needed. I definitely recommend people go see Rochester Eye Care.