I stopped in to get my annual eye exam this morning. From the second I walked into this office I…read morefelt that something was amiss. I was rather rudely signed in and filled out some paperwork. The lady at the front desk told me immediately that I would have a 58.00 copay because I had original Medicare and a supplemental plan. They don't cover eye exams. I then told her I was covered under my wife's VSP insurance. I could tell that she didn't like this at all as the copay is only 15.00. After my eye exam at checkout the lady said I owe 58.00 dollars! I told her that was incorrect because she said 15.00 under my wife's plan. Here's the dishonest part: Even under my wife's plan if the doctor makes a medical diagnosis it's a 58.00 copay. I strongly asked for the doctor to come up front and explain this. He did; his diagnosis was that in a year or two one of my lens implants would need attention because it could get cloudy! That's a medical diagnosis? Customers be warned; this is a scam and a racket! Everyone seems to be trying to pick your pockets! I have never had a single problem with this office before; not in my twenty five years of business with them! Shame on You! You just lost a loyal customer! And I hope this review helps you lose more!

I had a tremendous experience! I am a nurse and diabetic. Had the most thorough exam ever. Dr and…read morestaff went overboard with customer service. Highly recommend!

I had my eye exam and couldn't get my prescription as they said (on more than one occasion) that…read moretheir printer wasn't working. Well... here I am months later .....I have been to their office twice and called multiple times and cannot get a response so therefore I cannot get my glasses. In my opinion as a nurse myself......The eye doctors are wonderful .....however office staff is extremely unprofessional and rude.

We were given an appointment back on February 2. For a 8:30 appointment we were10 min late and they…read moresaid we would have to reschedule for the February 25 at 3 pm. They left a message today to arrive by 2:45 pm, we arrived at 2:30 and we waited until 3:55pm to get in. I had to complain 3 different times to get any action. After my wife had her eyes dialated they sent her home without the safety sunglasses which are usually handed out for this reason causing her to suffer. I had to give her my sunglasses to help her get home.

Decent place to get your eye care. Eye doctor, Dr. Cline, is good for normal eye care (as I've…read morenever been for anything advanced and can't rate for that). One lady up front isn't exactly the friendliest, but it's not enough to keep me from coming there. Eyeglass and contact specialist is very kind and I always enjoy her. It's usually a bit slow no matter when you come and the building is a bit run down, as the only downfalls. As far as Gaffney goes, this is the best in eye care you can get.

I have been seeing Dr. Mumford for almost 5 years and I would not go anywhere. The office staff is…read morevery helpful!

I went in looking for an eye dr closer to me. They were fine. The quality of their lenses is not…read moregood. I payed about 1k after insurance for my glasses. The lenses were off when I got the glasses, which they did order new ones for me. Second try is just as bad. The lenses are very plasticity and I can't see anything. I will not go back to this eye dr.

I've had mixed experiences here, but my last visit crossed a line. I was two minutes late and…read moreneeded to quickly grab my phone from my car (as a single parent, it's essential I stay connected). One staff member acted like I needed her permission to leave the building, which was both unnecessary and condescending. During the appointment, the person fitting my glasses made inaccurate assumptions about my vision history, dismissed my input, and even physically hurt me during the fitting--with zero apology. When I politely corrected him, he brushed it off entirely. What makes it worse? I sent a kind, detailed follow-up email asking about important next steps in my eye care--lenses, drops, treatments--and nearly two weeks later, I've received no response. For a place that had no problem taking over $600 for glasses, the lack of communication and accountability is unacceptable. I don't recommend this clinic if you expect to be treated with basic respect or to receive professional follow-through on your care.

Beth F Went in for…read morean overdue eye exam. Trish did a great job of the initial exams. The technology/equipment was very up to date and well worth an additional $65 not covered by my VSP insurance. Dr. Lafone was very knowledgeable. I'm happy to have found a place to help keep my eyes in the best health possible as I'm getting older. Recommending to family and friends!

Great Place! With excellent customer service. Dr. Wise is extremely knowledgeable and very…read moreprofessional.

The staff at WEC is the kindest, most helpful at finding and fitting my frames…read more I am always confident I get most thorough eye exam with the latest technology on my annual visit.

I went in for an issue with my eye, not going to lie I was a little worried. Dr.Cone was amazing!…read moreShe explained exactly what happened and how it happened then assured me it's common and will be ok. I had a question about my prescription and called the office, it was nice I got an answer right then instead of like most places having to wait for a callback. From the time I entered the door to the time I walked out my experience here was phenomenal. I will definitely use them again and would recommend anyone else to use them as well!!

Dr Mcneely is honestly the best experience I've ever had with a doctor. He is kind, intentional,…read moreand he doesn't settle when it comes to providing you with the best care. 100/100 recommend I have keratoconus which is rare & the worst. Most doctors gave up on my eyes but Dr Mcneely didn't. He goes above and beyond to help me. But even more he is a good man & he treats his patients as friends