I have a great experience every time I come to Spectacular. The doctor is patient. She doesn't rush…read morethe appointment. The waiting room isn't packed. She answers your questions. The office ambiance is nice. They have a good frame selection. She referred me to a specialist without me asking. The staff is professional and very personable. I called three times to ask questions after my appointment and I received the same warm personality each time. The receptionist never showed any frustration.

Hola! Had the privilege of visiting Spectacular Eyecare…read moreearlier today. Yes, privilege! Dr. Washington and her staff, specifically ZaRae, provided exemplary medical care and customer service. Additionally, at the risk of dating myself, kudos to Dr. Washington for bringing back and/ or exercising what seems like a lost art (form) aka bedside manners. :) #winning #thenamefits

I called a couple of other optometrists for help with broken glasses temple, but they didn't listen…read moreor care. I needed this fixed because of an upcoming trip next week. Yesterday I found Frame Masters online, I called & spoke to A.D. who put me at ease by giving me options and setting my expectations. I went today and in a few minutes he fixed me right up with a new set of frames. His customer service and attention to detail surpasses what I normally experience at the regular optometrist. Now I'm ready for my trip.

The customer service went above and beyond my expectations. My work schedule is crazy, but he…read moreworked with my schedule to make sure I could have my glasses before the weekend was over!

Great customer service, I came in the environment was great and they fixed my crooked glasses.read more

Awful. Waste of time and money, you will not receive a call back. The optician was unprofessional…read more My prescription was changed to a different type of lens and I was open to trying them, and did. When I requested to go back to my original lens type (prescribed by them as well), 6 calls later, they informed me that I would have to pay for another exam. Spend your money on the in person visit, not the guy on a screen writing incorrect prescriptions.

This is possibly the best or one of the best opticians and optometrists office I have ever been in…read more They took great care in ensuring my safety during Covid 19. They wash all glasses after you try them on. All staff were wearing masks and were adhearing to all precautions. Staff were wiping down counters and desks. Social distancing was in force. Moreover they have a very caring and compassionate staff. I had outstanding customer service. They were welcoming and they got my glasses in when they said they would. They accept a wide variety of insurance plans. Prices were reasonable and the quality and selection of frames were excellent. I would recommend them without any reservation.

when i say never i mean never will i ever go to this place again! they cancelled my appointment on…read more7 different occassions after confirming every time, taking off work only to get there to find out your kick out the system and cancelled every single time. they need to close down. then i was given the wrong prescription to begin completly off had me walking around with triple vision. please just close down and no one has common sense and eye dr's now working from home. just lazy!