1 star rating is normal for the customer service. Period! How can Kanisha, LaToya, LaWanda or whatever her name is, tell me what she know after I tell her what I know? She's not trying to learn, she's not trying to teach, she trying to be in control. Well, I'm not into Dom/slave thing. So, I let her feel superior and ask God to show her how controlling people are weak and insecure and remind her what humility is. read more

My car broke down and it was towed to Walmart. I needed a new battery. Thankfully there weren't any other customers there. The two guys working in the "garage" were great help. They also worked very fast. I was impressed. This happened on June 30, 2024. read more

Walmart, Wally World... whatever you call it it's definitely the same almost anywhere you go. It's very rare that I go to Walmart and have a stellar experience. I walked in and the staff that I encountered all seemed nice, I don't think they're big on customer service so I can't really speak on that. They were out of a lot of clothes and that's what I was looking for on this trip. No leggings, socks or anybody in that section to help. I will tell you what Walmart is good for, hiring people to LOOK like they're busy. I watched one of the employees stay on her phone, randomly move items from one shelf to another and then move it back while her coworkers all seemed way more productive than her. read more

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This is the worst walmart around, there are never enough self check out lines open, the store is dirty and the associates are rude and unhelpful. Avoid this store is my advice read more

This is a super huge and super clean Walmart. We were just passing through, but if we lived closer, this would be our spot. It was a little crazy today, but that was to be expected for Labor Day weekend. read more

Don't go to Walmart this weekend, unless you got all day to wait. Only 2 cashiers open and only 2 self checkout working. Yes on a Saturday afternoon. I saw lots of employees and the longest line ever! I was told not to go because its been like this all week. Wished I'd listened. Too bad the largest store in the world doesn't care at all about their customers. If they did they would say sorry, post a sign, Something! But there are other places to shop and I did, Thanks Publix and Amazon. read more

So, if your arcade change machine doesn't work, and you don't offer change to customers who want to play games, try not to roll you eyes when they ask if you offer change.....seriously. Put a sign in the stupid non working machine if you have a problem answering a simple question. Don't be an a**hole to a 10 year old kid!!!! I asked at the money services counter and could hardly hear what she said. Then I asked the 'greeter' who checks to see if you paid for un bagged goods. When I first approached, there were two employees, then the woman walked away and the greeter stepped around me to hug someone behind me. Fine. Then as I stand there he looks around us and doesn't acknowledge we're standing there in front of him. So, after two 'excuse me"s and my asking THE CHANGE question, he rolls his eyes.....NOT cool. Luckily there were other more polite employees in the store so I gave two instead of one star for having a faulty coin machine with no sign, an unintelligible employee handling money services and a rude greeter! read more

This location is the worst. Dispensed my pick up order to someone else. The store could not do the refund. I had to call 1800 number. That took another 15 minutes to get a human. Then was told it would take 3 weeks to n get a refund! Told them needed the money back asap. The customer service (not) said they had a department to handle that and transfered me. Lied. There is no such department. In the past I have had many items missing in my pick up orders, bad produce in pick up orders. Very difficult to even get through. No one answers the phone. I will not waste my time shopping at this store ever again.​ read more

Got physically assaulted by a worker I am a minor and a grown man that was a manager grabbed me and slung me around in the parking lot because he says I have been causing trouble in the store when I have never went to this Walmart in my life read more

I'm visiting from Atlanta. This Walmart is huge not to mention plentiful. Next road trip I will be loading up here . The variety is good and they have items we don't have. All refrigerated items are behind glass doors. No more open shelving. I liked that but not good for someone in a motorized scooter. The only negative was I asked a floor person for help finish crazy glue and she looked at me like I was disturbing her life. Not a smile or nothing. All in all good place to shop but super duper busy. read more

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Walmart clearly isn't the place to go if you want good customer service, and that I already know. With that being said, this Walmart is by far the worst I've been to when it comes to customer care. One of the associates from the money center was literally on the phone arguing with someone she lived with while blatantly ignoring me. The customer service desk associates are also just as rude the majority of the time. This store is also consistently out of just about all of the essentials. Milk and eggs were completely sold out for over a week at one point. It's highly unfortunate that the options are just Publix and Walmart on this side of the town. read more

This place sucks blah blah blah crackheads blah blah blah police needed. Wouldn't come here again if you paid me

Waited for THREE (3) hours for a standard oil change. At the end of this THREE (3) hour wait, I was told that they were unable to change my oil. I'm sorry, I'm from FL here in GA during Hurricane Dorian and I need an oil change and here I am, being told that it could not be done. read more

Walmart Supercenter - This receipt is paper proof that I was here for three (3) hours for an oil change and I was told that they could not do it. - Department Stores Near Me - Valdosta, Georgia

A sign out by the fitting rooms says how they have their fitting rooms open to try on clothes again. So I go looking for bras to try on. I finally find some and the lady tells me that I can't try them on because they are personal and they touch your skin. I said all clothes touch your skin. Plus we have always been able to try on bras. But her supervisor who was currently on break told her the other day not to let people try on swimsuits and bras. Two of THE most important things to try on before buying. Heck even Amazon let's you try things on for a week before purchasing them. Just to make sure there wasn't an online policy change I Googled Walmart doesn't allow you to try on bras and the picture is what I found. If this is the new policy in place I sincerely hope Walmart loses an extraordinarily large amount of profit. The lady said if I was still in the store in ten minutes I could come back and talk to her supervisor I said no I'll take my money somewhere else. Since I doubt she passed that along...listen up managers and store managers. You WILL start to lose business with those ridiculous practices. This wasn't how it was before 2020 and coronavirus doesn't spread from people's breasts. Try again. read more

Walmart Supercenter - No policy change online. - Department Stores Near Me - Valdosta, Georgia

On April 1st while traveling on I 75, while traveling back to Wisconsin, had a tire go bad on my F250. While changing the tire the spare was found to be full of sand and would not hold air. So my wife takes the tire to the automotive department. They were amazing. They cleaned up the spare tire so i could continue on my way. The store was 3274 Inner Perimeter Rd, Valdosta, GA 31602. I sorry but i did not get the associates name but it was greatly appreciated. read more

Grocery Delivery Service is horrible! Absolutely the worst customer service experience ever. In 6 months time your service has went down the drain. I'm sure your SLA and CSAT scores are not great either. I've had too many orders delayed, late or just not even delivered without any notice. I'm tired of expecting service but not getting it! Just horrible Walmart! Step up or step out! read more

me and my wife went to walmart on norman drive in valdosta , we had a whole cart full of groceries and when we went to check out not one i mean not one register was open, only self checkout and us being senior citizens have no idea how to do this self checkout thing, never had, its a shame that its come to this, can you imagine how much money walmart is saving by not paying for cashiers, they use to have about ten registers but the whole store only has two now, walmart you should be a shame, really read more

Walmart is Walmart do I need to say more. Over crowded lines and just a few of them that are open.

I have been on the phone waiting for a sales representative for 6 minutes. Why have phones if you do not want to answer them. Hire me I can actually answer phone calls ! read more

not a single cart in the store. it's happened at least two times this week. if you don't have people to do it then the lazy managers should get off their butts and pull carts. read more

Should it take more than an hour for an oil change if there is only ONE other customer ahead of you? I'd suggest for good customer service... NO! Get with it or I'll take my business elsewhere Walmart! read more

The service is not good or even friendly. The workers ignore customers. If they answer the won't look up at you or make eye contact whatsoever!! They are sometimes down right rude. The store is dirty and a mess. The employees filling orders for pickup will run you over cut in front you literally to fill their blue basket! Fed up with this store! No professionalism or even decency for others. read more

The customer service at the Valdosta Supercenter on Norman Drive is about as bad as it gets. It is a big Walmart that has recently gone through extensive renovation, and it is very convenient as it sits right next to a Sams Club and I can generally find everything I'm looking for between the two stores. But the people working at this Walmart seem unhappy and cranky. Today (January 5, 2022) I hit the checkout line at about 11:00 a.m. with 4 other patrons for the only open register. It was moving pretty slow so pretty soon there were two more patrons in line behind me. Five minutes or so later another checker shows up at an adjacent register, but instead of announcing she was open, she started a conversation with the other checker. By now, two more customers have joined the line. All of us were waiting for her to call some of us over before leaving a line we had already committed time to. When she finally did and the last couple of patrons jumped to her register me and they guy behind me gave the "what the hell?' shrug with a "It would have been nice to let us know". When I finally got to the register, the checker never acknowledged me, said good morning, hello, anything. The only words she ever said was my total charge. Does this store have a manager or supervisors? Do employees get any training? read more

Horrible...but seriously what was I expecting. Stood in self check waiting for help as the cashier Teresa rang up an employee with two shopping carts full of stuff to overflowing. Then when the cashier finally made it over to me, after canceling my call for help 2x she could not perform my transaction then went to get a CSM who said she could not help then went to get garden person who walked up and said the price is what it is and couldn't explain to me why the sign said one thing. After I calmly walked her out to garden to show her whet ALL signs say $10 for all plants. I just now found out Shanna who said she was in charge of garden actually lied to me. Unbelievable. It got worse from there. read more

Walmart Supercenter - Department Stores Near Me - Valdosta, Georgia

First the security guard arguing with me and not trying to let my service animal in the store then all they have open is self checkout sorry but I don't work here read more

Horrible service! There are never enough registers open and at night they closes self checkout where one cashier can watch multiple registers and the have open one register!! Sometimes the lines will be backed up to the clothing with none of the managers doing anything!!! There are never any staff members that seem like they even want to be at work! I know I know it's Walmart but they have got to get better read more

Was very busy today but was able to keep lines flowing.customer service was very long line. read more

Walmart Supercenter - After a busy day - Department Stores Near Me - Valdosta, Georgia

If I could give zero stars I would. We ordered groceries on THURSDAY, it is not SATURDAY and we still have not received our groceries. My fiancé and I spent over an hour on Friday trying to get ahold of someone at walmart and ended up having to call customer service at corporate just to be told that our order had been changed to today. It was supposed to get here but 1:00 pm today. we have been calling for over an hour trying to figure out where our order is and had to call corporate AGAIN only to find out that our order was once again rescheduled. The store never reached out to inform us of what was going on. We had items in the order that we needed for Friday. Now we are having to go in and actually shop. We had many other plans and are having to put them on hold because this Walmart can't get itself together! Very upset. read more

Listen: they have problems with some peeps! With that being: the new management of the last yr will help you with your issues if you just ask in a neighborly way. If Walmart online tells oh well we cannot help you and fail in order completion; ask management and they will help you if they can! read more

Not a good place to shop, extremely messy, horrible workers with bad attitudes, there's always large pallets of food in the middle of the aisles blocking where the customers should walk. You can never find any of the can goods you're looking for, and I met a manager who has such poor mannerism its ridiculous. This place needs to be gutted and cleaned out, they need to hire better management and workers, and get rid of the sloppy ones they have now. Don't shop here for your own good and safety. read more

I hate this place its service is horrible!!! The cashiers are rude associates are rude an they never have the items needed in Stock theres always an issue with something when we do go here the perimeter store is so much better!! read more

This place has terrible customer service. I needed razor heads and because they are locked up I needed someone to open the glass. There was a lady standing near me, i rang the bell twice. She was talking on her phone and had zero idea i was standing there. Before I knew it she walked away. Asked someone else who said "I just clocked out". Then I ask another who asked on loud speaker to come help me never showed up. Asked another lady who took 10 minutes to go get someone to announce again on the loud speaker I needed help. 10 more minutes and nothing. I left absolutely frustrated and sweating because it was so damn hot in there! Never going back again! F that place. read more

Carol at customer service is very rude. Does not understand Walmart's return policy and mumbles throughout the entire exchange. Had an attitude when we didn't grab the same thing we were exchanging but it is not stated anywhere to do so. Rarely shop at Walmart and won't be coming back. read more

Maybe I went on a good week, but this walmart was fairly organized and clean. It was walking distance from my hotel. The lines were quick. The only "bad thing" to report was that I caught a walmart employee adjusting himself in the aisle...Afterwards, he helped me find an item...maybe if he would have said "I don't know" this would have been a totally different review lol read more

I hate going here because they never stock shelves as they should. Every time we go and its weekly, they are out of the items we want. Poor inventory stocking procedures or something! Consistently out of items we try to buy on a regular basis. read more

I've purchased tires at this location and got the lifetime rotation on them at additional costs - Great plan if you can ever get your car in the bay for service. Been back 14 times in the past month and get told it's a 3 hour wait. Showed up at 7:30 AM this morning and get told only one tech on duty, no cashier and 4 hour wait. There was only 1 vehicle in the bay. Absolutely unacceptable... Went to Inner Perimeter and they were fully loaded but got the job done. Wake up Walmart and hire some help at Norman Drive. You can't automate that service so as a customer we're just screwed all the way around. Bad service Walmart!!! read more

I have been customer of this Walmart since the first day they opened. This place is now the worst place ever to shop and getting worse all the time. I spent 34 min. waiting in line because they only had 2 Regular registers open at 4:15 p.m. on Wed. before July 4th! The line got so backed up (and the other line was same) nobody could even move through the main front isle by clothes period. On top, they were training a new person which was that much slower. When I finally was checking out, the one doing the training couldn't even get stuff to ring up. When I told her to just forget it, I don't want it, she argued and kept on trying until she did. Then to boot, a manager came over and stopped the trainee for a couple minutes in the middle of a check out to show him a form. One lady told him to go away because we had been in line so long. Then I purchased to books of stamps, after the register opened, she had no stamps in it. I told her just to credit them back to my card and she refused and ran over to customer service to get them. I waited more minutes, then she was calling me to go over there. She said someone went to get them. I told her I said I didn't want them but she would not credit back. The store was so hot I was about to get sick. I finally got my stamps and left. The store is also out of half the stuff I always need and this started long before Covid19. Also many employees not so nice and very poor management. Restrooms are always filthy. I will start trying the other Walmart store if or when I go back to Walmart. read more

I wish there was a negative star rating. This Walmart has the worst customer service of any place I have ever been. Not just Walmart but every place. The worst is the pharmacy. This happens 9 out of 10 times. I drop a prescription off at the counter. They say it will be ready tomorrow. I wait a day or two. Call and they say it's ready. I go to pick it up and they say it's not ready. Need to wait 30 minutes. I wait. Then they say we are sorry we are out. So they offer to give a 3 day supply of the medication. It will take 30 minutes to get it ready. So I wait. Go to pick it up and they say,"we have the full supply so we are filling it now. It will be 30 minutes". Talking about wanting to snatch someone's hair out! Funny thing, happens every time. I guess because they have the lowest prices they have to higher the worst staff in South Georgia to keep the drugs cheap. Keep up the fantastic work Walmart! read more

No... Just no... I only go here when I cant find something at the newer Walmart or other sources... Dirty and old store...Nice area though with Academy, Gander Mountain, Hampton, LCHS, Chickfila..... Rip it down and build a new one!!! read more

This Walmart is horrible. The tension in this place was palpable. We stopped in to grab some baby formula and baby water, and almost left without it due to the rude glares and attitudes of everyone in here. We were pushing our stroller and one employee was in the middle of the isle stacking boxes. We began to push the stroller into a side isle so as to not disturb her, and before we could she looked at us and angrily shoved her cart out of the way and then as we passed I said "Thank you" and all she said was "Mhmmm" all rudely. Another employee stared at us the entire time we were in the baby isle. At checkout, the cashier was extremely nice, but she was white. And yes, that is important to note, because coming from a more racially diverse city this seems like a foreign idea to me, but I feel like the attitudes had to do with racial tension. The fact that I read in the news that there was a racial equality protest including a flag desecration ceremony in this same town just two days later doesn't help to dissuade this idea. read more