I ordered a bunch of stuff online for pickup. I could t pick up u til after 6:00 so I was a little bummed but I needed all the stuff in the order to clean a house after a tenant moved out Got the message it was ready and headed out in the snow Got there about 6:10, waited until 6:44pm for them to bring it out. The worker apologized for the delay so that was nice, but management needs to find a way to get more people hired. read more

Had an oil change appointment at 12.30. They said it would take about 35min, I was next up. At 1.30 my car was still in the lot where I left it, hadn't even been in the shop yet. And....they have 2 steel chairs bolted to the floor, that are taken by others. Never go back. read more

I went in to get 2 new tires at 9 am on May 4th 2025. I was told that I needed an appointment so I set one at 3 pm. So I come back at 3pm that day, At 5 pm I get a notice that my appointment is canceled!! Joel at the front desk said my lug nuts were too hard to get off so the tech canceled the appointment. When I get back into my jeep , the car smelled of marijuana. The service tech Emmanuel M, must have just smoked one before he got into my car. So not only did I not get my service done after 3 hours, I had to smell the reek of pot. So disappointed. Reminds me of the song by Afroman- I was going to work , but then I got High. Maybe if the tech was not busy getting high at work, he could of done his job. read more

Worst experience ever at the auto area I waited for 2 hours for a oil change and they still haven't filled my car up staff was extremely disrespectful and promised me a 40% off but then said they wouldn't I do not recommend going here they have reallly bad service read more

Grocery delivery experience is ridiculously inept and incompetent. Today was my 3rd misdelivery in a month. Drivers will not respond to communication and the 800 number wastes time and promises coupons that never materialize. read more

I'm not a regular shopper at Walmart Supercenter because I mostly find what I need at Costco and Meijer which are both closer for me. But when my prescription drug insurance switched to the Walmart Pharmacy as their preferred store, I started using it. Mostly I use the drive up Pharmacy but there have been a couple of times where I needed to go inside. While I was waiting for my prescription to be filled, I wandered around to check out the store, at least near the pharmacy. Contrary to my preconceived expectations about Walmart, also based on actual visits to older stores many years ago, this store was clean and neatly laid out with wider aisles than I anticipated. I asked an employee to point me towards kitchen items and I actually did find some non-stick mini muffin tins by Wilton, a good brand imo, at a very reasonable price so I bought them. I picked up my prescription and went home. Then I made some bite-size (for me) Jalapeño Cornbread Mini Muffins! read more

Walmart Supercenter - Halloween is on the way! - Department Stores Near Me - Rochester Hills, Michigan

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It's sad to walk into my local walmart and find two or less checkouts open, why not just take them all out and replace with self check-out? Items that are at other walmart's not there and no one wanted to help, not my department. Troy or Sterling Heights stores are much better, to bad the attitude at that store! Meijer will be getting my business when in that area, everything clean stocked and the check-out is great! read more

Bought 4 new tires from Rochester Walmart. 60 days later I went back to have them balanced due to a terrible shake/shimmy. They told me I had suspension issues, put the dangerois tires that were down to the wires on the back and sent me home. Another Walmart pointed out that they were installed inside out (outside of tire legibly said inside). They didn't replace the valve stems and stacked balance weights on top of each otjer. Myself or my grandkids could have been seriously injured! read more

Walmart Supercenter - Says inside! - Department Stores Near Me - Rochester Hills, Michigan

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Worst customer service ever. I had a reciept to show the item was purchased. The Kuereg coffe pot didn't work after 2 days of purchase so I went to return it with my reciept. The woman refuse to view my reciept and walked away and didn't bother to call a manager. I reached out to corporate for a complaint. I hope she gets fired for poor customer service. Okay read more

One of the worst Walmart that I know! It has 22 cashier, but ever time just one is working, and the worst situation is when they closed the self cashier. You can find products in wrong place, and wrong price, and sometimes whiteout the price. Is very frustrated to go there, they have good prices, but it is not enough. This Walmart needs improvement in every single area! read more

2 O'Clock in the afternoon four days before Christmas and walmart has all of 3 registers open with lines going through the men's department. ONE of the registers said 20 items or less, yet most had full shopping carts. I was there for ONE THING, a cane. I am an amputee and have recently begun walking on a prosthetic. I have been cleared to use a cane for balance and naturally, thought of walmart for price. I stood in line for 25 minutes. Someone finally opened another line, but took the people who had been in the line the least amount of time while leaving the rest of us. Here is where I say that I understand that COVID has things messed up and service isn't going to be premium. But what happens next is bad even for walmart. When I finally got to the register, before he could even say hello, the cashier (who was also a manager) walked away from the register to go do something for someone else. Upon returning, he greeted me and asked how I was. I remarked about the wait and how several people had gone through the express lane with more than the limit in their carts. That is not fair to those of us who specifically get in that line so as to not be in the store forever. I told him that things like that were the reason I really hate going to that store. He looked me square in the eye and said, "There's a Meijer right down the street. You don't have to come here!" I dont know if store manager Jeff Lombardo was there or not. No one seemed to know anything. I did get his name from the customer service desk. This store should be closed down OR they need to find proper management. This is ridiculous!!!! I dont expect to hear from anyone from walmart, as they dont care if their customers are unhappy because they know most of us are far too stupid to just quit going there. On another note, i generally order from walmart.com. Honestly, if IF you are going to deal with walmart at all, online is the best way to go for sure. I have NEVER had a problem with walmart online. I went to the store today because i needed the cane TODAY! In the future, I will either go somewhere else and pay more, or I will just wait OR do without. GOD, I am glad we made America GREAT again! read more

The Fresh Prince never comes here. He goes to Willmart. Pretty typical Walmart that can be pretty hard to get in and out of when it's busy. It's up in the nice part of town so it's a little bit nicer than some of the other Walmarts in the area and I was able to find almost everything that I needed when I came here for shopping during my summer trip for a couple of weeks to Rochester Hills. Barbie's view on these stores in general: More like Allmart. You can find all you need here. Blanket? Check. Yarn? Check. Windshield wipers? Check. Bananas? Check. Shampoo? Check. Walmart is an evil corporation, but they do have the best prices on most of the stuff you need. It's great that they're adding more vegetarian and plant-based products. I can always depend on Walmart to have cat food and litter when I need it. read more

If I could give a negative review I would. I downloaded Yelp specifically to leave a review for this store. There was a line 20 customers long, and it took an hour and 12 mins to get to the register. (I timed it). 2 lanes open out of 20, and workers were screwing around in the back. Management needs to clean house here or add workers. I'm level headed and don't complain much but holy sh*t get it together bud. It's like slow-pitch softball in here. My grandmother can walk faster than those lines...and she's been dead for 8 years. read more

Why is this Walmart even open. No one is ever at the registers, and those who are at the registers have a bigger attitude than judge Judy. On top of that the self-scan line is always wrapped around the entire store. At this point there is a total of 15+ registers but 2-4 are ever open at a time.... The bakery is an absolute joke. I go in for a cake that they've already made. All I want is a simple name on it stating happy birthday Melanie. She has me right down the name and hands me a cake that has "happy birthday melody". So I correct her and she's like "oh I'll fix it". She tells me to pick another cake and I did so at this point we are on cake number 2. I specifically tell her that I only wanted a marble cake right before she begins writing on both cakes but halfway through the second cake she realizes it's actually a chocolate cake. So she then tells me to pick a third cake. That is when a boss/supervisor walks over and sees what's going on and that she's used two cakes already. They begin bickering and I tell them they can forget about the cake because at this point I don't even want it. This location is open 24/7 however if you press your luck and try to come during 11pm-5am while they're stocking good luck maneuvering throughout the isles. The employees mean mug you as if you're in their way, meanwhile they have boxes and carts scattered throughout the isles preventing you from even moving around without saying "excuse me sir/man" every 5 minutes. Whomever is managing this location needs to fix it and fix it fast or shut it down! read more

I wish there were 0 stars. 2 checkouts open on a Sunday afternoon and the self checkout extended all the way to the back of the produce section. After waiting in line 30 minutes the cashier shut her line down with probably 10 people still in her line. I would avoid this location at all costs. read more

clearly, all walmarts are not created equal. i used to only go to walmart out of desperation or bc there was a big enough sale on something i couldn't find anywhere else. between my own experiences and the memes online, my opinion of walmart was pretty low. i didn't like the store, the employees or the customers. hated the parking lot. hated the font in their logo. just loathed everything about it. but one day, i had to go into this particular walmart and i've had to rethink my overall perception of this chain. not only are the aisles relatively neat (could be better) but they're well-stocked. employees are helpful. customers are fully clothed and have all their teeth. and they're open 24 hours! i was pleasantly surprised. so why not 5 stars? bc it's still walmart, not target. that's why. read more

Ugh, no workable riding carts ... dirty, shelves empty.. merchandise thrown all over tables... food area needs a good going over...

Never stocked properly, workers seemed to have no idea where to find certain items. Stay away from this horrible store

They don't have option of giving ZERO STAR, otherwise I would do so. I ordered 3 remote control cars online recently not knowing that it was a third party prudent. I paid $10.59 for each cars, not including tax & shipping was free because I ordered more items. Those 3 cars came in one package. The quality of the car was so cheap that I went to this store to return because no way I would spend even $1 on that quality. JENNIFER, who was working at the service desk, has no idea about customer service! Paying $10.59 for each car, you know how much JENNIFER gave me refund? $3.47 for each car!! & her service is so crappy that she didn't even say a single word why I would get $3.47 for each car. When she did the return for the first car & I saw the amount, I said wait, can you please explain why I'm not getting full amount? She kept doing her stuff & when finally she was done refunding me the lowest amount possible, she explained: $5 each for shipping back the car & $2.12 each for restocking fee. Really? You couldn't tell me beforehand what's going on? You could open your mouth before you ripped me off? You really call yourself a proud Walmart employer JENNIFER? Now came ELIJAH, the so called CSM. & you call yourself customer service manager? ELIJAH asked JENIFFER, did the customer ask you to stop with return procedure? No, JENNIFER replied. HELLOOOO!!! I told u to wait & explain me what's going on. Your stubborn ass kept going! Seriously?! Don't you guys know anything about customer service?? read more

I'm giving this Walmart all 5 stars based on the grocery pick up service. It was the most pleasant pick up service i have ever had. I can't remember our ladies name, but she was soooo sweet and friendly! She noticed it was our first time using the pick up service and told us more about it and how they also offer delivery. We live about 20 mins away so that's not an option for us, but pick up is free and saves me a ton of time so I'm all about it. We had forgotten a couple things so we ran in before picking up and the store was clean and employees were friendly. Had to wait in line for 2 mins but overall an average Walmart experience in-store. read more

My uncle and I used to frequent this Walmart and now we remember why we stopped going here. They are terrible at stocking their shelves. Always out of something we really need or want. They only have 3 registers open so it takes forever to check out. The lady checking us out today was extremely rude! She refused to ring up my uncle's groceries and literally yelled at him "I'm not doing 3 orders, I'm only doing 2!" What? There were like five other customers behind us. He only had 2 orders and they were separate from mine! He was not holding anyone up! He did not deserve to be treated that way! He walked out without his groceries and went somewhere else. We like doing our grocery shopping at Walmart but this location falls flat. Such a shame, because it is the closest one to us. Next time we want to shop at Walmart, we will go to a different one. We're done with this location. read more

Walmart always have the best prices for sure! Sam's club is pretty good too!! With inflation going up Walmart's the one store not asking show me the money!!! read more

If I could rate this Walmart 0 stars I totally would. I wrote a review about this specific Walmart 2 years ago and had wonderful things to say, but things have definitely changed! I have been here twice since this pandemic and have found that their employees are very racist!!! I'm at the self checkout purchasing some White Claw. The young lady comes and checks my ID. Remind everyone I'm 30 years old. The lady proceeds to ask my sister for her ID because she is with me while I'm purchasing alcohol. I have never heard of such a thing and there is NO law about this. So basically what this morons saying is that if you have your kids with you, you can't purchase alcohol? There is no more help for the human race read more

I don't understand why all the hate for a department store. Other than bad experiences maybe in the toy department or defective products or a standoff with an employee, it shouldn't speak bad of Walmart as a brand. Compared to the Meijers and Krogers on average, their prices are amazingly cheap. Lots of products from groceries to clothing that are well under competitor's prices. In some circumstances, yes you can better quality elsewhere but ripping Walmart cause of single bad product or employee relationship shouldn't be on the store in question as much as the brand. Bottom line, has most if not all of your needs for a decent price. read more

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Bought several clothing items. Had to return all because of poor quality. Stood in line 30 mins. To return. Bought two food items customerer service person directed me out of reg. line to go to ck. outt in the party store alcove. Waited another 20 mins. to pay. Absolutely hate this store. I won't be back. read more

Walmart Supercenter - Pharmacy totally closed from 1 till 2..Every pharmacy worker out to lunch...BS. What about Emergencys? - Department Stores Near Me - Rochester Hills, Michigan

The employees in ALL positions are extremely rude, very incompetent in their duties, and obviously do not want to do any work or help a customer but sure want their paycheck and "equal pay" for not doing anything. So I guess that would be $0.00 per hour. They will walk away from a line that has over 50 customers in it because it is time for their break. They must get a 50 minute break for every hour they are there. I refuse to go into that store. I almost had a heart attach (for real) in their parking lot the last time I was there because I was so upset. I like some of the products they carry but you can't find it in their messy store. And try to find an employee who isn't on their 50 minute break to help you!!! If you happen to find an employee who is working their 10 minutes per hour they can't help you anyway because they have no clue what to do. Stay healthy and shop a different establishment. read more

Definitely not following the social distancing guidelines. Self serve checkout was all open and groups of people were checking out. Also nobody was cleaning after each use. The one on maple is doing a much better job with this than this store does. read more

For a Walmart, this place isn't to bad. The place is clean, but the lines are long as all the other Walmarts are in the world. I've been to my fair share of Walmarts in my life, and trust me, this is actually a really decent location. At times, it can get a bit crazy in here with long lines and crazy customers, but that's with most super center big box stores that I have found over time. Walmart's no exception. I do like shopping here, and I get most of my stockable items here from cat food to deodorant and a few other random items for around the house as well. As with all Walmarts, lines are painful and long. read more

We all know what to expect at Walmart. Having said that, this is the best Walmart I have visited. It doesn't get very crowded and it is clean. read more

Walmart Supercenter - Department Stores Near Me - Rochester Hills, Michigan

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Don't go to this store if you value your time. Lots of managers. No cashiers. Long, slow lines. Very rude personnel. It's worth your time AND gas to shop at any other Walmart. read more

If I could give 0 stars I would. This was thee worst Walmart I've been too it was so dirty and stinky they didn't have anything the meat was bad the clothes and were just a mess the fruit was bad bugs were flying over them it made my stomach turn the workers were rude. Also, seeing them giving a old lady a ticket for not having a handicap sticker, but she looks like she could barely walk straight. This whole Walmart experience was horrible. I would never go back to this Walmart nor recommend anyone to go to this Walmart. I wouldn't care if it's the closest Walmart around. You guys need better customer service and to get it together. It's said read more

They have 22 lanes and only 3 open!! seriously the lines are outrageous at all times the people walking around on the walkers need to radio backup in not worry about other stuff you can't even walk down the front isle read more

Worst Walmart ever why don't they have Apple Pay... what are we in the 19th century? What a waste of time and life and space.

Chrissy and another young woman whose name I didn't get were very helpful in helping me resolve an issue I had with my purchase.

Quite possibly the dirtiest and slowest WalMart I've ever been in. Staff is not helpful nor friendly. The bathroom smelled like there may be a body in it. Also hope you love some cold water when washing your hands. I'd avoid this place at all costs. read more

This store has the longest lines I have ever seen to check out. 3 registers out of like 15. This store I would never go to unless I have to. I go to Meijers next door when I can. Never come here unless u have no choice. If you need a amiga to get around good luck with that too. Walmart does not care about its customers. It cares about cutting back man hours and we suffer because we come here. read more

There is a reason I still go to Amazon verses Walmart. They tried to charge me a merchandise fee. They told me it was for hazardous materials and wastes they lied. A merchandise fee is charged when goods are exported and have to go through customs, considering my purchase was domestic this doesn't apply and no other company that I know of charges it. They gave me a 15 dollars discount so that part ended up being good and I though wow that's is cool. My shipment was supposed to be next day, however it didn't get here until three days later All was good except for my bags of popcorn, one popped open and there was popcorn everywhere. The rest of the bags were smashed. They packed a 24 pack of sparkling water in the same box with no padding. Absolutely STUPID! They may have been a few bucks cheaper with their skinny pop popcorn but I would gladly pay a tad bit higher to deal with Amazon in which I never had any shipment issues! or bogus charges. Walmart has a long way to go in their experience both in store and online, they better wake up or they will fail. read more

Every time I come here the cashier lines are sooooooo soooooo soooo long! So if you want fast, great service and speedy checkout DONT COME HERE! I always see so many workers and like 2 people cashing people out when they're boat loads is people waiting! Waste of time! Go to Meijer right next to it! read more

This Wal-Mart is one of the nicest I've been to. We had a return without a receipt and had no questions asked at customer service. The aisles are big,neat and clean. The cashier was extremely friendly. Lines weren't too bad for a store on a early Sunday afternoon. Overall experience was very good! read more

Very big store compared to our back home. The shelves would be better without all the cardboard thrown around.