Better trained personnel, better trained managers. Service-oriented business that responds to the…read moreneeds of their customers. Supervisors that actually supervise and attempt to make things better, rather than attempt to explain all their misgivings on others. American workers answering the phones. Or at the very least, someone who has a command of the English language since they are working within the confines of the United States of America.

Very clean store. People are super friendly and product selection is very good. I would definitely…read morerecommend this store!

I do love a good Target and this fit the bill on my visit. Clean lot with plenty of parking…read more I needed a few supplies from the pharmacy area and was out quickly with self checkout. I did run into relative that works there. Muncie was my hometown. Solid experience,

Great place, very clean in there, workers-service are very nice, they always restock on things so…read moreyou'll mostly find what you want, over great places and value!

Pretty much most everything has moved out. It's been purchased again with the hope of bringing back…read morestores and customers. However over six months later not a thing that is noticeable has occurred. There are a few stores and MCL seems to now be an anchor. During my April visit there were more security guards walking the mall than customers. The guards were not nice either. When snapping a pic they said it was prohibited. However no signs. The only nice popular stores have departed. No longer a theater is attached. So many mistakes have occurred with management. The Muncie Mall has a long way to go to recover and I'm not optimistic they will. I grew up going to the mall and it's distressing to see its demise. The mall was once the place to shop and be seen as a teen. Now the selection of items is all but gone. I see no reason to return. 1.5 rounding down.

Oh Muncie Mall you gave me all the late 90's vibes. Inside here the lighting, the tiles I only wish…read morethere were fountains. What else is missing.... Oh yes open stores. For every open store there are 3-4 closed ones. So sad that malls are dying. The anchor store is a Books A Million. There are a couple shoe stores. A bath and bodywork. Some stores I have never heard of. If you are a mall walker which a high percentage of people were in there this is your place! No obstacles in your way. It is a good place to spend an hour or so. If you are hungry you have a MCL or Auntie Anne's pretzel. There are several security guards there and this mall is clean!

The ONLY reason this store is getting three stars is due to the fact that two employees are amazing…read moreppl. The items they sale are just barely below average cost and they could care less about the customer. I had bought two gallons of paint and the lid want secure on one of them and as I was pushing my cart to the lot the lid came off of the can and spilled all over my clothes and shoes and transportation. I didn't make a commotion to it I just simply walked back into the store and the woman was very helpful and concerned and even replaced the can of paint that spilled. She took my information and asked management if there was any way I could at least get in store credit. nd the manager responded, "No. I'm going to do anything like that. That was his fault that happened. How were we supposed to know the lid wasn't on right. He should have checked it for himself." So not only did I ruin a $300 pair of shoes, a new shirt and shorts, and had to get my ride repainted, but i was blamed for the lose lid. So if it weren't for the employee I HONESTY wouldn't be back in this place.

Wonderful people and great service. It's a bit like treasure hunting. You never know what cool…read morestuff you will find.

A friend told me to check this place out. It is located in the Muncie Mall. I must say you have to…read morebe in the right mood to come in here. There are bargains galore but you have to be willing to find them. They have everything from toiletries to electronics to baby stuff to small appliances and bicycles. And most of it has an additional percentage off. I was told by an employee that they get returns from Amazon and Target. They also get items where the packaging is damaged or items that were overstocked. There were some very well known brands in shoes and clothing. I saw an entire area just with Ugg boots and slippers. There were Vineyard Vines, Gap, and Banana Republic clothes, among many other brands. Some areas of the store were well organized. Some had so much on the shelf it was sometimes hard to take it all in. My big win was a Cuisinart Toaster oven/air fryer. My daughter is getting married and she had the exact same model on her registry for $229. They did have several with damaged boxes for $229 and they were half off. But I found one that was out of the box. It had the paperwork and all of the racks still wrapped inside and was marked $139.99. And I got half off. So $70 for an item that normally costs $229. Winner winner. I will definitely be back to see what other bargains can find.

Terrible work environment and they have supervisors who set the hard workers up to be fired or lie…read moreabout them to get them fired

Gotta love Big Lots! It's fun to go here because you never know what you'll find. They have a…read morelittle bit of everything. The main things I get here are foods, shower soaps, and laundry detergent! They have GREAT deals!

this big lots always has a great selection of everything, especially food. i used to love going in…read morehere and finding some organic name brand stuff that was like 2 to 3 bucks less than marsh across the street. i know it's a chain, but not all the stores get the same product and the one near me in denver just isn't the same.

I love TJ Maxx. The Muncie TJ Maxx is pretty great! Due to COVID-19 they are kind of short on…read moreinventory right now. However, their outdoor selection is amazing!! The customer service is always great! The store is always clean!

How can you hate TJ Maxx? Sure, you have to sift through opened jars of lemon curd (which, by the…read moreway, does not smell good after it's been sitting on the shelf for an undetermined amount of time) and hideous Baby Phat clothing, but I always find way more than I can afford whenever I go. Clothes, outerwear, housewares, shoes (though they could stock more in the size 5/6 section), accessories... okay, like right now? I'm wearing earrings, a necklace and a jacket, all from Muncie's TJ Maxx. This is my #1 retail therapy place, hands down. TJ, I love you forever.

I'm a customer that uses you guys a lot! But will not be using you guys again after what happen to…read moremy order and wasn't accommodated or satisfied with customer service and how you guys treat your customers! My order (#6566127464) went out for delivery and the carrier you guys use decides to throw all my cloths and shoes out in the rain! No knock no nothing just left my vans soaking in the rain! Can't get my shoes replace because you guys are out of stock! The reason why I brought them was cause they were on sale and had my size! Kohls can't accommodate me on a different pair of vans but wants to give me a refund! I just wanted my shoes that I waited for and got all wet because of your mess up! I will not be buying or using you guys again! No accountability from this company! They just want your money and don't care how they treat you!! Wouldn't be surprised if this company goes out of business! Learn how to satisfy your customers and keep them! Will be paying of my kohls card and never using them again! Thank you kohls!

I used to love kohls. My go to place for clothes, towels, curtains, rugs and kitchen towels…read more Everything houseware. But lately, I can't find anything there I want to buy. So sad. I do shop kohls online and can find what I need. But then I have to pay shipping.

Beautiful store with a great selection of organic food. My daughter is gluten intolerant and she…read moredoes much of her grocery shopping here. The prices are higher than you would pay at a local grocery store but the offerings here are also different. The store is laid out beautifully. And the employees are super nice and helpful. It will definitely become one of the regular stores that I shop.

Get the app before you go. Extra coupons & discounts to be had On the app…read more WOW. WOW! Great & great selection products for the discriminating shopper, well identified for source (wild caught vs farm raised vs country of origin). Great sales! Steaks amazingly tender! The only reason they get is that I wish prices were a bit better!