Amazing people who work here however the customer service area is always busy. The plus is they have fast cashiers.

1 star, and honestly I wish I could give 0. I had an absolutely horrible experience at the Kennett Walmart. I was followed throughout the store by a man, including while I was shopping and even when I went toward the bathroom. At that point, I was uncomfortable and concerned enough that I decided to ask an employee/supervisor for help because I expected Walmart management to take a situation like this seriously. Instead, when I asked to speak with a supervisor, the response I received was incredibly dismissive. Rather than listening to what I was reporting or trying to understand what had happened, I was essentially told that I was in the wrong and that I needed to leave the workers alone because the person I was concerned about was supposedly "doing his job." That response was completely unacceptable. I wasn't asking for special treatment. I wasn't demanding that someone be fired. I was simply reporting that I felt like I was being followed throughout the store and asking management to address the situation. Instead of taking a customer's safety concern seriously, I felt blamed for bringing it up in the first place. What makes this even worse is that I was followed around enough that I felt the need to specifically seek out management. If a customer tells you they feel uncomfortable or unsafe because someone appears to be following them around the store, the appropriate response should be to listen, ask questions, investigate what is happening, and make sure the customer feels safe. Telling the customer they're wrong and need to leave employees alone is not how you handle a serious complaint. The way this situation was handled made me feel like my concerns didn't matter whatsoever. I left feeling frustrated, embarrassed, and completely disappointed in the management at this location. I've been to plenty of Walmart stores, and I've never had a customer-service experience quite this ridiculous. Being followed throughout a store is already uncomfortable enough. Having management respond by making the customer feel like THEY are the problem makes the entire situation significantly worse. Management seriously needs to train employees and supervisors on how to handle customer safety concerns and complaints professionally. Customers should not have to feel afraid to report something because they're worried management is just going to dismiss them or blame them. I would strongly recommend that Walmart corporate look into how this situation was handled, because the response from management was nowhere near what I would expect from a company of this size. This wasn't just poor customer service. It was a complete failure to take a customer's concern seriously. Extremely disappointed with the Kennett Walmart and especially with the way management handled my complaint. I will seriously think twice before shopping at this location again because ima beat someone's ass next time. read more

Walmart Supercenter - Weird ass dude he a pu##y and ran like a bi#ch - Grocery Near Me - Kennett, Missouri

Guy in the Pharmacy is very rude and unfriendly. They are not very accommodating when it comes to asking questions.

Be warned do not have these idiots delivery anything to you, they don't know how to read.and then when you call about the miss delivery the managers try to make you believe it's your fault.they told me I didn't know my address.they informed me I had to call Google maps and tell them.wallmart managers your a bunch of brain dead idiots read more

Visited your store with a family member to get my first COVID shot. Your pharmacy staff was efficient and professional and overall wonderful. Lots of administrative work required to do the shots and so grateful for your hardworking, thoughtful, caring staff. Thank you Thank you read more

Never enough cashiers. As I sit here and write this I'm still 9th in line at the service desk with 1 cashier. Note, when I see you brush past all the customers to hide in the room behind the desk noticing how many customers are waiting, means you're rude! read more

Walmart Supercenter - Big surprise! 1 cashier & a huge line. This store is a joke. - Grocery Near Me - Kennett, Missouri

See all

Giving them 2 stars because they provide the Kennett area with one stop shopping and lots of stuff you can't get anywhere else in town without driving out of town. That's pretty much where it ends. Sadly Wal-Mart doesn't care about customer service anymore. It's just how fast they can get you in the door, extract your money and move on. My mom, who doesn't get around as well as she used to, bought a pack of panties and didn't notice they were the wrong size until she got home. When I was home for the holiday, she asked me to exchange them. Sadly without a receipt and being a woman's product, they told me no. I explained the situation and they didn't really care. I'll be forced to shop there again when back in town because sadly there's no other options. Sadly I must give them a below average score. read more

Anybody that knows anybody knows what wal-mart is. What can one say about a store everybody's familiar with. The prices are low & usually the cheapest on everyday items you use and need but not always. (Sometimes even their own website, wal-mart.com, is cheaper than inside the store itself and it's better to buy it off there instead or they don't have it inside the store at all and you have to get it off their website in that case as well) Milk, eggs, sugar are always cheaper at Aldi's. Ground beef is almost always cheaper at Country Mart. There are Wal-Mart exclusive things as well. You can exchange items and get refunds without much of an issue. No refunds on movies and music though, just an exchange for the same thing for copyright reasons, i suppose. I expect that about anywhere you buy them new at. What's also nice is they recently installed a free Wi-Fi you can surf the net on now. It works decently most of the time but not always. Good days and bad days on it. The fact you can't buy confederate flags or have it put on a birthday cake or other things like that, (not that I have, I'm just saying how some people feel about this) doesn't bother me a whole lot cause their's plenty of places, (though a little inconvenient) on the internet to find them at but still, I am not a big fan of political correctness. Friendly cashiers for the most part. You can also self checkout, where you scan them yourselves. It's kind of fun and fairly easy to do though more than often their will be problems with the machine and you will have to have someone help you. Other times certain self checkout machines will say CARDS ONLY or won't take your money if it's not in pretty good shape or too wrinkled up. I don't particularly like having to show ID to buy beer when I'm clearly over the age by quite a lot. I remember one time I didn't have my ID when I was buying a R movie and the woman took it away and wouldn't let me buy it and i was over the age. I was pretty upset about that but that was a while back and I've never had the problem since. They also have a machine when you walk in the first door to your right, before you go into the next door to enter the store, where you can rent movies as well. 4 Stars. read more