Finally got ahold of a person after 6 phone calls. My complaint is, Verizon Wireless sales in November 2025 stopped me while shopping to solicit cellphones and wifi. I signed up after the sales person told me that if I return the equip before 30 days there wouldn't be a charge. I received them in the mail, they were not working correctly and returned them 6 days later. Verizon bill dept mgr emailed a writeoff, and Verizon turned this in for collections. Experian is keeping the collection. The salespersons, are not going to tell you everything you need to know in that contract. I should not owe anyone for predatorial behavior for faulty equipment. Stay safe everyone. Watch how companies make money and other's that allow predators to sell on their own property. Pay attention. read more

No cashiers, mostly self check out. Try buying shotgun shells from the sporting department, might take 15 to 20 minutes to find an employee who is qualified to sell ammo. read more

PLEASE DO NOT SHOP TIRE DEPARTMENT! Very poor customer service in the tire department. Was not acknowledged for about 30 min. Then, I was told that the service tech was busy and would not get to me before they closed, and then the employee disappeared. Did not even ask what I needed done. I was stranded on interstate and just needed a tire. They are the worst customer service I have ever dealt with. There is never anyone at the counter to help you. I pushed their button 4 times asking for assistance. NOONE came for 1/2 an hour. The staff was very rude. read more

I've tried calling for several days and I tried multiple times. I've also tried every different department, the only department who will answer the phone is the pharmacy and they refuse to get some one from the store to help. I really need to call this store and I'm not going to waste my time making the trip if they don't answer first. read more

Veggie fruit area well stocked. ee Jeans are no longer sold here, bummed; was the only brand that fit me.. read more

Out of desperation I ended up purchasing a set of tires from this place. All in all I was satisfied. The tires look good and the price was good. People were friendly. read more

nice store but they need to start answering their phones!. customer service ladies are wonderful.stop rearranging the store,just had the lay out down and they changed it! read more

This is by far and away the worst Walmart in the country. Today I stop to get my oil changed and pick up a few things. 2 hour wait to get my oil changed and this is not the first time I was told that. I think the lone mechanic was build a car from scratch. Needless to say I didn't bother to wait. Never again will I walk into that store. read more

I always get great customer service at the Kankakee Walmart. The pick up service is amazing!

Just stopped at this Walmart. I needed to pick up script that my wife's doctor called. My wife did some shopping and picked up her scripts. The pharmacy staff very friendly. Checked out and she needed to use the bathroom. While she was in the one of the employees come out of a stall. As my wife was washing her hand. My wife ask the employee if she was going to wash her hands before returning to work. The employee stated she didn't use the bathroom so no. Mind this she came out a bathroom stall. I brought this to the managers attention and acted like she didn't care. We will not be coming back to this Walmart again. read more

Thank you for allowing RVs to park overnight! It was a life saver! We returned a few Walmart things, bought new flip flops for the kids and got a few hours sleep, on our Michigan to louisiana road trip home! read more

I prefer this area Walmart for a couple of reasons. It's smaller than the Bradley location but has good selection. It appears to be less busy and better staffed. It allows me to avoid route 50 especially on weekends during construction. Other than that its a Walmart so it gets 3 stars. read more

I almost always go late at night, and nearly no one is there. But what makes my night is that cute security guard at the doors. So, 5 stars to that. read more

Normally I would rate this place with at least one star, but I don't think it's worth even one star. I understand that people have bad days, or they're ready to go home because they worked a long shift...but that is no legitimate excuse for how awful the customer service was in the automotive section tonight. Remind you, I called ahead of time before coming in to drop off tires that needed to be changed. They let me know it was gonna be an hour wait on the phone, not a big deal. So I get to Walmart and check in at the automotive desk. The guy seemed pretty over his shift, I don't blame him..he probably had a long shift or something. He asks what I need help with, I tell him I called earlier about getting tires changed. He then gets all huffy and puffy and states, "I only have one mechanic". This wasn't a big deal either because I understand how things can be. But he then goes and talks to the mechanic which was more than willing to do a tire change. I want to explain to him what exactly I want to do. I needed 6 tires changed and every time I went to explain he's cut me off. Once again, not a big deal. I just respond to his questions. He gets my info and he's typing it into his tablet, remind you he's getting noticeably irritated at this tablet for not working. He starts groaning and moaning about how the tablet never works and so forth. Then he goes to get my VIN number. He comes back in and has to get my info again because the tablet deleted it. I give it to him again. He starts getting more and more frustrated with each minute. You can tell he just wants to leave work. Finally he asks what tires need to be changed. I tell him I want six tires changed. He gets mad. I've been trying to tell him the entire time but he kept interrupting. He states, well you said 4 tires, nothing about 6. "That's like double the work", he replies. Now I'm starting to get angry...because it's not like it's right before close, it's 2 hours before they close and the car before me just got finished. It wasn't gonna take long, and the fact that he was just plain rude made the entire experience worse. After all that, apparently my car was "too low" to put on the lift, which I understand. That part I wasn't mad about. I think the customer service from the automotive manager was overall bad. Would not recommend their automotive section! (: read more

I will go out of my way to go to this Wal Mart versus the one in Bradley. This store is not as chaotic, it is cleaner and better stocked. I can get in and out much quicker and not deal with the nonsense that happens at the one in Bradley. read more