Like the store but will not be shopping there again made big purchases and rebate was over 200.00…read morewe did not receive called rebate company and they voided our rebate they said it was not returned or used we got nothing what a fraud very disappointed what a joke

Terribly disappointed by how this menards store is managed, i ordered online 9 trim boards that…read moreshowed in stock to then receive a text saying they were out. I can see being off in your inventory by one or two but 9 ?? I called the manager to see if anything could be done to help with that issue and was faced by a person that clearly had no experience with customer service and did not try to find a solution to the issue.

Found a beautiful long formal dress at for a black tie event at Von Maur for an amazing value! It…read moreneeded a few alterations and their head seamstress, Marianna, came to the rescue....she is truly a master! The alterations made it a perfect fit! Thank you Marianna for your amazing handy work and how quickly you expedited the task! Von Maur is fortunate to have an employee so devoted! Stephanie O.

Great store, nice options, well organized, friendly employees, and I love that it's a department…read morestore so I can pretty much find gifts for everyone. The live piano music is a nice touch too when they have that happening. Free gift wrapping and ground shipping on in store purchases is a huge plus for me. I also like their store credit card- it is a zero percent card which is unheard of. I definitely appreciate having this store in Grand Rapids.

I've been going to this Walmart For many of years. I…read morerecently was completely traumatized two days before Christmas and will never go back there again. For the last 4 1/2 years, my kids, grandmother sends the money for Christmas and their birthdays from California. I went two days before Christmas to go pick up money that she sent for them. The lady asked me why she is sending the money. I told her that their father has schizophrenia and she kind of steps in and is there for my kids for him. After I told her that she accused me of laundering money and told me to leave immediately. I was completely shocked. And asked if I could talk to a manager because I'm not sure what's going on. The manager was talking to the CSR and then came over to me and didn't even listen to me and yelled at me and told me to get out. I left and cried in my car for a good hour and a half and will never go back there again. I called Corporate and told them what was going on and they apologize and said I could go to another Walmart to pick up the money.(which I did) They also said the store manager would call me to get more details and that person never called me My first job was at that Walmart I can't believe that this happened I can't help but think that this happened because my kids grandmother's name is Zee Thao Seems like customer service may be very discriminating

Walmart super center plainwell Michigan. 412 oaks crossing 49080…read more Literally just had the worst experience at Walmart in plainwell I've ever had. When we went to return some unused unopened pet supplies without a receipt we were only asking for store credit so we could get milk eggs bread. They told me that they no longer do that when their return policy was on the counter stating that they do so a manager came up named Rose. She was instantly rude, dismissive and condescending saying that returns are at the manager's discretion when it clearly said it's at the system's discretion whether the system accepts the return or not. Not once did we raise our voice we were simply asking her questions about the return policy and why she was telling us something different than what the policy stated was. She asked us to leave and never returned to the store on what grounds did she kick us out of the store she had no right. We went back to get her name and she had the nerve to be standing in a circle with a group of employees laughing about us. Corporate has been called in formal complaint has been filed. I feel discriminated against, harassed and I'm completely appalled. I'm literally shaking I'm so upset I've been shopping there for 15 years my pharmacy is there and now I can't return because I was simply asking questions. Do not shop at Walmart in plainwell discriminatory management, terrible customer service and unfair treatment.

Do not go to this store. The managers a rude and request you not to come to the store. They are…read moreover priced and do not have a good selection of merchandise. Pick a different t store to shop at!

I've been shopping here quite frequently lately. I used to choose our local Ace Hardware but just…read morefed up with the way they practice business. (Please see my review there) For local hardware I've turned to Tractor Supply. Employees are very helpful and friendly. A lot of the tools here actually beat the competitions prices... Home Depot, Menards, Lowe's and of course the Hastings Ace Hardware (highest prices on everything). Layaway is also an option here! Store is well kept. Everything is also very clean! One thing that I definitely liked about TS was when buying an item a few days ago I noticed a second lower price marked on the package. Management immediately said I could have it for the lower price since it was mistakenly left on the tool. Exactly the opposite decision by managers at the local Ace hardware.

This is "my" Walmart. While It's not the best Walmart I've been to, over the eleven plus years I've…read morelived in the area, I've seen positive changes made which justify a five star rating. These changes include a commitment to diversity (though you might not be able to see it right now as people come and go); a commitment to a cleaner store and cleaner bathrooms; a commitment to a super-friendly and efficient pharmacy staff; and overall staff who are willing to help you find what you need. Moreover, I've found that (generally speaking) most of the people who shop there are kind and helpful if you need it though most people keep to themselves nowadays (as we really should in this post-COVID-19 world). I noticed the changes when the store made its last major changes with respects to the location of items somewhere around the beginning of the year. When I first moved here, I would've given everything except the pharmacy one star no doubt. Now, I'm appreciative of the people there. My only complaint is that they'd keep moving stuff around but I hope that's over except for normal holiday season/seasonal changes.

not happy at all. placed a Walmart order for pickup and they said it was delayed, my boyfriend went…read moreto pick up the order at 10 PM because they close at 11 and sat there and waited and called with NO answer. We drive from Marshall to Charlotte because it's the closest Walmart but still a 30 minute drive and receive NO service. They didn't even pick up the phone. We are calling corporate. absolutely disgusted.

Oh man-not impressed with the people here. I went in to get a party platter which they clearly…read moreadvertise online and at the deli. Was told by the girl behind the counter they didn't offer those (with a sign advertising them sitting in her own counter). She could not have looked more confused. She seemed completely overwhelmed. There were like 5-6 people waiting and only 1 employee. I'd go somewhere else.

This Meijer is a pit. It's immensely better than Westnedge, but that's not saying a lot. What stood…read moreout was the lack of actual registers being open... not even self checkout was open enough for the demand. This is the one singular line meijer had open on a Friday afternoon. And I took this picture 30 minutes after moving to self-checkout. When I asked, employees said that the "kids" that should be working the weekends are constantly calling in. Not sure how that became the customer's problem, especially when you stopped being 24/7. Maybe start paying your employees a decent wage, and this wouldn't happen.

Never going to this Meijer again. OMG! They stand around doing nothing but talking! Second time…read moreI've been here and Problems retrieving a Full Receipt. This Store is Horrible!

Terrible customer service. I was looking to purchase some pokemon cards, which are rarely in stock…read more Surprisingly there were two boxes in stock on the very bottom shelf shoved toward the back. I noticed the one box was completely ripped open on the side and two packs of cards had been stolen from it, so I thought I would bring it to the customer service desk to make them aware people were stealing the cards. The other box was the same as the first and had been partially opened on the side, as if the thief was going to open it and steal packs from it too but didn't get to it all the way. I planned on purchasing the second one at the customer service desk since it had not been opened all the way and nothing was taken from inside the box. The lady at the customer service counter immediately took the obviously opened box from me as they of course could not sell it anymore, which I expected. So as I put the second (slightly opened) box onto the counter to purchase she proceeded to over inspect it and say the thief had stolen from that box as well. When clearly it wasn't even ripped open all the way and nothing had been taken from it. She frantically called her manager and told me he would not allow her to sell either one of them to me. I understand not being able to purchase the first box because it had been deliberately ripped open and two packs were clearly taken from it but the second box was still in good enough condition to sell with all the product still inside the box. But I was not allowed to purchase it due to "legal reasons". I thought this was ridiculous. The customer service representative rushed through the interaction, somewhat misunderstood the situation and over reacted, in turn losing a sale for her store and me a chance for new cards for my son. Needless to say I was pretty bummed out because it was the first time in months I had found any new pokemon product in stock at this location. I understand retail can be difficult and demanding for employees, but customers should leave the customer service department feeling like their concerns have been heard and their issues have been addressed, at least in some way. Especially when the customer is trying to do the right thing. Please do better in the trading card area with security and such, as well as patience and understanding with customer issues. Thank you

This small town Meijer was so much nicer than the one near where I live. It was clean and the…read moreshelves were well stocked. I used the Meijer app to locate what I needed as the store has a different layout than I am used to. The checkout process was very quick. The restrooms were clean.

The Charlotte MI location volated ADA law regarding my service dogs access, and hid behind their…read moreprivate status, regardless of Title III requiring them to adhear to ADA law due to their catering to the public. This caused me to have a panic attack in the store and leave. I will be filing a report with the DOJ.

This is the absolute worst store when it comes to customer service. Today, there were over 100…read morepeople in line and the girl at the jewelry counter refused to ring anybody up...not her choice but apparently management's decision. The Kalamazoo store always puts customer service first at least when I have shopped there. But in Grand Rapids, it seems instead of waiting on customers they would rather a woman just stand there and mark things down then serve customers. And management seems to care less that people are frustrated and angry . Is this how a customer service base should be in this day and age? It is no wonder brick and mortar stores will eventually be nonexistent. I would much rather order from a store online then experience this. If I could read it a zero I would and that all falls on management it's not that employees working aren't working their tails off.

Great store. Always great finds. Especially love that it's a HomeGoods and a TJMaxx. Granted this…read moreisn't a high services kind of store. It's just great for great products for cheap prices.

Pretty pink store. They have a lot of clothing for women only, sorry guys. There is a basement…read morewhere you can find shoes, jewelry, coats and so much more. If you are in Hastings stop on in! Especially if you are a woman, you need to check it out. Going for an interview and need that ryoutfit, stop in here.