(This visit was made during the times of Covidious earlier this month. When things return to a look…read moreof normality - your experience likely will vary.) The old lady decided on a whim that she wanted to stop here to find a particular birthday present for her niece. According to the Target website this store had it in stock and ready to go. We get here and head to their toy department and the section in general is a mess. Lots of empty shelf spaces, slopped up displays, etc. Also, of course, said items were nowhere to be seen. Also not to be seen were any employees to ask for help but eventually she tracks down someone over in electronics who calls someone, who calls someone, who calls someone who confirms that the website is wrong-no they don't have this item-it's supposedly not available in store as he claimed it was online only. So be it except we decided on our way to the hotel in York to stop at the Target there on York Crossing Drive and naturally they had it in stock. Never. Again.

[Life] happens, but it's about how you correct it that really matters. Mike (on floor) Riley…read more(security) & Doug (mgmt) really have their stuff together. Talk about a power house! Thank you for saving my day from going very poorly. Y'all should be national trainers for Target in customer service skills. I hope you gentlemen receive the recognition you deserve! It's rare these days - Rhiannon and Ellie 5/18/23

On Saturday, July 25, 2026, at approximately 12:44 p.m., I visited the Walmart in Shrewsbury, PA…read more Before reaching the checkout, my experience had been excellent. I purchased balloons in the Electronics Department, where the associates were professional, friendly, and genuinely helpful. In fact, I have never had a bad experience with the Electronics team. One associate even suggested I purchase balloon weights from the Party section because they were smaller and less expensive than buying them elsewhere. I appreciated the recommendation. Unfortunately, my experience changed completely when I reached the checkout. The cashier, Mary, immediately questioned my balloon purchase and asked to see my receipt. While I understand that stores have policies to verify purchases, I politely asked why customers are asked to show receipts at the register when they are also checked again at the exit. Instead of simply explaining the policy, Mary became rude and confrontational. She responded by implying that I "must be guilty of something." That comment was completely unnecessary, unprofessional, and insulting. The interaction continued to escalate. Rather than de-escalating the situation, Mary began asking personal questions, including whether I even had a job. Those questions had absolutely nothing to do with my purchase and were inappropriate, disrespectful, and humiliating. When we noticed a manager walking by, we tried to express our concerns about how we had just been treated. Instead of remaining with her customers, Mary left her register and inserted herself into our conversation with the manager in a confrontational manner. That behavior only reinforced how unprofessional the situation had become. The manager's response was equally disappointing. She briefly stated that she would talk to Mary, but her tone, body language, and demeanor made it clear that she wanted to end the conversation as quickly as possible. She avoided engaging with our concerns, appeared dismissive, and walked away without showing any genuine interest in resolving the issue or apologizing for our experience. Customer service is about treating people with dignity and respect. Being questioned, accused, insulted, and then dismissed by management is not acceptable. One unpleasant interaction can overshadow an otherwise positive shopping experience, and that's exactly what happened here. I sincerely hope Walmart addresses this situation. No customer should leave feeling disrespected after simply trying to make a purchase.

Before getting back on the road I needed to pick up some essentials and toiletries. Seeing that…read morethis was here I was going to brave it and run in as quick as I could. I came in and went right to the sections I needed and grabbed what I could. Not everything I needed was stocked and what they did have I had to search for. I anticipated needing a cart, but in reality I honestly could have carried everything in the end. I walked around and browsed other sections. I went to their clearance section and nothing was of interest in this area. I made my way to the front of the store and opted for the self checkout so I could get out of the store and back on the road. I hate that it's almost like walking through security when exiting a Walmart now. It's not fun to almost be searched even though you have your bags and receipt in hand.

I absolutely love this store! *Insert Big Hearts* I saw this store when I came into the mall for…read moreother purposes. I decided to go in and check it out. It was worth it. There are some gorgeous pieces of beaded jewelry, artwork, clothing, and more in this store. This is an authentic African collection store so you can find just about anything that you'd like that will relate to your African roots. Mr. Kwame was really pleasant, friendly, he engaged his customers, and he just innately knew what we liked or what he thought would be pretty on us. Blue is my favorite color and he picked out this wonderful dress and I fell in love with it instantly. It fits well, has pockets, and a belt to match. My daughter came into the store and before she could begin to browse, he took one look at her, pulled the mannequin inside, and removed the dress from it. He gave it to her with a humble, rather gorgeous smile, and said, "This was made just for you." She turned to see that it was the dress from the mannequin and once again the words, "I love it!," were squeaked into the air. She went to the fitting room to try it on and it fit very well. So we bought it! She wore the dress right out of the store. I changed into mine later and pinned my hair up with the beaded hair pin. Mrs. Sandy got the orange and yellow dress with a bracelet. She absolutely loved that too. You cannot go wrong in this store. I really thought that he was not going to have anything to fit me because I have such large bosoms, however he did. It surprised me. I highly recommend this establishment. Tell Mr. Kwame that the "Shawn, Lady in Blue" sent you. LoL! 5 Stars.

Stopped in for a couple needed items…read more The store was quiet, well organized and clean. It appeared well staffed and shelves stocked. There was literally staff in every department working, stocking and giving customet service when needed. Friendly staff, organized/clean/stocked store yields happy customer It was at ease with my shopping experience.

Drive up pick up today was so fast. They were standing outside in the parking area waiting for me…read more Maybe the app tells them I'm there when really I'm on the way. Either way, it was quick and I was happy I didn't have to wait.

Bad customer service from manager sandy…read more I am a previous employee and a manager from this store and have always had issues with how sandy , one of the area supervisors treats her employees as well as fellow area supervisors and customers. I called today to ask them to change my address for my W2s and what I got was a very rude answer from sandy asking who it was then saying "okay bye" then hanging up on me. She has made so many good employees quit after treating them like crap everyday and even making them have panic attacks and just leaving the store. It's absolutely absurd. Store needs to drop her as a manager and replace her with someone who respects coworkers and customers.

I don't know if all Ross stores are going downhill, but this one was shockingly sparse when it came…read moreto overall inventory. Some departments, like beauty and pet supplies, had so little selection it felt like they were going out of business. Wouldn't go back.

The customer service at this walmart is pretty bad, but I will give the tire center a big shout…read moreout. they did a great job with installing my tires and I had no issues at all. Great Job!

My issue is with Walmart.Com. I'll never do business with Walmart ever again. They lie to the…read morecustomers depending on what two you get. Now you got to go through a virtual helper that is useless so finally I was able to get a live person. I called about 2 minutes after I ordered and cancelled the order cause I got wrong size. I also cancelled in the app all within 5 minutes. I was told the order was cancelled I can now reorder the correct sizes. I just look on the app and it says the original order I was told was cancelled was never cancelled and is being shipped and not there's nothing they can do I have to wait on it and drive 18 miles to drop it to be shipped back. I'm so pissed I truly mean I will never spend a cent with Walmart and I spent over $600 a month in groceries every month. It's now gone Walmart hope you hire more incompetent help. What you using cheap labor from some third world country?

Stopped by as I was in the area and didnt feel like going to Walmart…read more This store is always pretty organized when I patronize here. Its also quiet but at times the staff isnt so helpful. Today was different , I did self check out and needed a little assistance from staff and without hesitation she assisted. I was not able to get all that I went in for but what I got was okay.

I placed 2 orders on December 27, 2024. When I went to pick them up only one was there. They had no…read morerecord of the first one. The order number was no where in their system and I was advised to call Target's Guest Services. I ended up making calls 3 times and did 2 chats in their app--all wasted time. I called my bank and told them Target is having a problem processing my order and please do not pay them. I was told by their customer service, my order is processing but because of some glitch in their system, it hasn't reached the store yet. Today is January 2, 2025, and now Target sends me an email basically blaming me for their problem with processing this order. I closed my account with them, removed my information and deleted the app. I want nothing further to do with Target--ever. I was a loyal customer and didn't deserve this kind of run-a-round treatment.

I have driven past this store so many times and finally decided to stop in, and I was pleasantly…read moresurprised. They truly have everything. From apparel to furniture, it is all under one roof. There is a great mix of name brand and designer styles, plus a really nice perfume selection that caught my attention. They had some sales but you're still going to spend money on the perfume . There is plenty of parking, which made the visit easy. I went on a Tuesday afternoon, so that may be why it was not crowded, but I appreciated being able to shop without long lines. I will definitely be back.

This store has so much to offer! The departments are well…read morestocked from Furniture - we bought a couch-To Clothing where I got my 2 grandchildren outfits. The sales are always great. The checkout was easy and the staff friendly.

What are you looking for? Belk Outlet has a lot of women's clothing at affordable prices, but the…read morehome goods department was limited and the prices in most cases weren't much of a discount. Children's and men's clothing were also limited. The few employees I encountered were friendly and helpful.

I had heard of this department store, but never been to one. I was visiting a girlfriend who lives…read morein the area and she asked if I wanted to go shopping. Uh yea! When we arrived, we went to the girl's section as her 8 year old daughter came with us. I thought that Belk was a discounted department store so was surprised to discover the price tags reflect the regular retail price. Afterwards, we headed to the Petite's section. The apparel was tailored more towards older clientele, unlike at Macy's that has more stylish apparel. They had a clearance blowout throughout the store and I managed to snag lounge pants that was normally $40 on clearance for $12. Score.