I'm from out of state, and this department store is great. It's comparable to Nordstrom's. They…read morehave a great shoe selection. They had a grand piano with a sitting area and a pianist playing. Gorgeous bathrooms. Luxury shopping experience!

It was great! Lots of stores to go to and my kids got pretzels from auntie aunts and my other kid…read moregot fro-yo (which i even thought was great) from a place that i forgot their name. The actually mall was so so so so pretty! The staff are one of the nicest people on earth. The true value was so good everything was great. I selected Von Maur because i've went here for a long long time

I really wish this store had provided better enforcement when masks were mandated. That being said,…read morenow that we're unmasked it's still the best "Target experience" in this area.

Never shop target again, drove 30 minutes for a bike ordered and paid online to pick up and get to…read morestore and out of stock, yet said 2 in stock and online and took my money Wasted gas and time. Person on chat wasn't no help at all just giving me some BS. Wasted time and gas for nothing. Thanks target

Hadn't been here since college in the late 90's and took a walk through here for old-time's sake…read more Wow. This is truly a zombie mall. Way more vacant storefronts than actual stores. A handful of mall-walkers and VERY FEW actual shoppers. This place is hanging on by a thread. Ghostly.

Hardly any stores are open anymore and forget about the food court. I went into Ulta Beauty and…read morewhen checking out the woman asked for an email and phone number, I gave a fake one and she demanded I give my real information! I keep getting spam emails from Ulta Beauty even though I don't care for their products, the only thing I bought was a tiny tube of skin cream (which was $13 by the way). The arcade does not work at all, you can't get tokens or play most of the machines, and some of the claw machines they have in there are notoriously rigged. I was looking forward to getting an acupuncture treatment but I go in and see there's no needles, only hands being used, so I skipped out on that one. Some of the men's urban fashion stores looked interesting but I wandered in a store and saw the price tags on the jeans and recoiled, it's supposed to look like hoodrat clothing why does it cost $200+????? However, there was no one manning the front desk or looking over the store, so I was able to leave inconspicuously. I wish I could have gone to Von Maur, because I like some old lady clothes, but it was closed for Christmas Eve, which is understandable.

When your web site says you open at 10, you should open at 10 or correct your site. Drove 30 miles…read moreonly to have to wait for an hour. Super annoying!!

While I went in for a specific item, I attempted to acknowledge an employee by saying Hi, her reply…read morewas what did you say as she looked me in the eyes. So I replied Hi how are you and no reply was given as she began to talk to another employee. I retrieved my item and at the counter the cashier couldn't answer the question so the same employee had no answers. While this Kohl's has not been the only one I have shopped at, I don't know if I'll be back to this one. It seems that the employees choose who they will talk to. For a Saturday the store was quite empty of shoppers for a summer afternoon. Maybe someone else may have better customer service.

You can't go wrong with Ross. This location is probably what's keeping the mall alive. You'll find…read moregreat deals here. Compared to locations in Orlando, this is the cleanest, most peaceful Ross I've ever seen. The selection of shoes is surprisingly small. The racks are half the height of most Ross stores. If you stop by this "mall" do yourself a favor and check this store out.

I don't think this is the best Ross out there but it sure does do the trick overall. I went on a…read moreFriday night and had some good luck with perfumes and jackets. They have great Service there but the store is not that big so Choices are pretty limited!

Sam's club needs to listen to customers' complaints regarding their choice of shipping companies…read more Fedex is the worst shipping company in the US. Their carriers don't deliver to the correct address, and when they do the package is often damaged. Complaints directed to Fedex go without any kind of QC/QA, bc they're a multi-billion dollar company & 'to hell with the customers'. Replacement product is often also delivered in the same manner. I've cancelled my club membership mainly bc Sam's doesn't give me a choice in shipping service, even though I'm paying for it. Too bad, bc I really like some of their Member's Mark products, but I don't have a club within a reasonable driving distance, and the cost of membership wouldn't be cost effective.

I originally rated this Decatur store higher primarily because of the gas station and the…read morecompetition it brought to the monopolistic price fixing stations of the area. Nearly every other experience with Sams Club has been majorly disappointing however. The store itself seems to be poorly managed. The food court is an absolute joke, a couple of stale slices of plain pizza and weak hot dogs, when you can find it actually staffed and open during club hours. Nearly every time you check out there you have a line of full carts and a single friendly, but way over burdened receipt checker holding you hostage from exiting until she can verify your receipt and items you may be stealing. Costco also has the obligatory receipt screening but they manage the lines and service the customers. This is something this Decatur store refuses to do consistently. The goofy Sams Club tries to up-sell you to a premium member ship for the pleasure of being queued up like cattle waiting to be scrutinized. The checkout up-sells you EVERY DAMN TIME. WONT TAKE NO THANK YOU FOR AN ANSWER. The store is absent a pharmacy and every other Sams Club offering. The meat cases are nearly empty every day. You can't find USDA Prime beef there, they offer "Members Prime" instead seemingly trying to fool you into thinking you are getting better for your money when you are not. This seems downright deceptive to me. Costco puts this place to absolute shame and even though the closest one is 45 miles away, I maintain my membership there where you get real USDA Prime beef for the drive and all the other wonderful deals Kirkland brand negotiates for its Costco members. No more Sams for me. I cant justify two memberships and I like Costco even though its a drive once a month. Sams actually annoys me. So it goes by-by.

First purchase last purchase. I purchased a box spring and mattress. To date the perks blessings I…read morewas promised NEVER CAME. So as you make your decision who to spend your money with. By pass Decatur Illinois Big Lots. Should be small lots for ripping off a disabled American since 1998.!! God sees ALL shame on you !!

Came in to refund a purchase my mom made. Staff was very friendly and courteous. Don't listen to…read moreentitled people like Dusty who could've used a phone to see if the items were in stock.