I had to give you guys one star because it doesn't give me any other option but I wanna let…read moreeverybody know how screwed up this Walgreens is! I get a text I get email I get a phone call that my prescriptions ready I drive in 66 damn miles in your closed. It is happened 17 times in two years to me know that you guys just clothes out of the blue and I really appreciate that. I'm out of my meds till Monday and I sure in the hell you all are open because I am switching to a different pharmacy. I am done.

My insurance switched at my job and I had to pick a new pharmacy. I chose this Walgreens because…read moreit was close to my old pharmacy and after three long months of dealing with the staff at this place: enough is enough. The pharmacy staff is incompetent and rude. I live 30 miles out of town and when I called my pills in to have ready; it was always a problem and they couldn't get it right. Calling to speak with them, instead of answering the phone they make you wait and pick up the phone and hang it up quickly so they do not have to deal with you. My overall experience at this Walgreens is I would never go back and do business. It seems like a busy store probably understaffed and could care less if you return as a customer. The employees who answer the pharmacy line are completely rude. In all the years I've gone to my old store, I never once had any problem. I made several complaints and the management would give me store credit each time but I won't step in there to buy anything. I'm done dealing with their terrible customer service.

It really depends who's working as far as customer service. My 1st time in last winter the…read moreemployees were helpful and awesome! I was in last week. I have a host of medical issues but because I do my best to dress nice, hide my large scars, leg brace and continuous glucose monitor and try to always be cheerful, most people are unaware. I am always on the lookout for a cute cane, comfortable foot braces and a shoe that won't make my feet scream from the neural damage but will also accommodate my various braces. I was waiting for one of the ladies to complete paperwork so I TRIED to look around the store. Apparently that's a huge no no. I am respectful, put things back exactly as they were, did not have a backpack or large bag. Not sure why I was treated poorly. I think it's because I didn't "look" sick. On that particular day I had gone days without food and was in a lot of pain. Of all places...a medical supply should learn not to judge a book by it's cover.

I first entered North Central Minnesota Medical Supply for a C-PAP fitting in July 2020, the week…read morebefore the governor of Minnesota issued a mask mandate due to Covid-19. (This business caters especially to elderly people and to people with breathing issues of all kinds.) The mask fitter took me to the back of the store and said "As an employee of North Central Minnesota Medical Supply I am not required to wear a mask. Do you want me to put one on?" Yes, I did! The mask fitter told me she was also a respiratory therapist, which I found hard to believe. While setting up my new C-PAP machine, the woman ran into difficulties and had to call other employees into the tiny room. They could not fix the first problem but tried to convince me that the machine would run fine even with the problem uncorrected. When the second problem was encountered, the other employees final gave up and brought in a new machine for me. Then the mask fitter fit me with a mask. But when I used it that night and for the next few weeks, it kept leaking and waking me up. So I returned to the business. The same mask fitter was there. After hearing my story she looked at me suspiciously and asked "Who fitted you with this mask?" I told her that she herself had. So she gave me a different size of the same model. I was able to get it to work at home, but I would wake up during the night with a sore ear, and by morning the bridge of my nose was painful to touch. I was loathe to go back into a business that had taken Covid-19 precautions so lightly and had an incompetent mask fitter, so I went to a different supplier of C-PAP equipment where they gave me three different models of mask to try and walked me through the fitting process by phone. I would not recommend North Central Minnesota Medical Supply to anyone.

They're very helpful and knowledgeable. They also do everything they can to help answer any…read morequestions I ever have. I especially like the app to send in refill requests when needed no matter the time. And they even deliver locally!

This place was super cute. Pharmacy in the back and many gift or tourist items in front. I even…read morefound taco holders!! Reasonable prices

Very unorganized! Called me to pick up prescriptions I just picked up two days prior. Can't seem…read moreto have the ability to put my stuff on auto fill. The lady who I have to deal with to resolve issues has the people skills of a stump. I MISS THE STAFF AT CUB! THEY WERE AWESOME!

I had to switch because of Cub closing...nothing has gone right...suppose to be on auto…read morerefill...and never received a text...I will give them a little more time till I switch to Walgreens...they have no answers when I ask them why I didn't get a text...so frustrating!!!!! No customer service...I think they need more training.

I don't even doctor at Essentia and I won't use any other pharmacy, they're so good here!…read morePersonable and willing to help. They remember my name and are always kind. Just so unexpected for a pharmacy.

I have been using the Brainerd Essentia Pharmacy for for years and am very happy with the staff…read morethere. Very knowledgeable, always helpful and conscientious. I had no problem with the staff at the entrance and their line of questioning until my last visit there where I was greeted by the Aryan blond. The only thing missing from her attitude and attire was the Nazi arm band. Enough is enough. I am transferring my perscriptions elsewhere regardless of the inconvenience.