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Walmart Supercenter

1.9 (23 reviews)
Open • 6:00 am - 11:00 pm
Updated over 3 months ago

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This pick up area, at the front of the store, is a hoax. Real pick up is at the back of the store.
Efraim S.

made the mistake of ordering something online from Walmart and having it delivered to my local store. Instead of being at the front of the store, pick up was at the back of the store. It took 10 minutes in line for the associate who was blowing up balloons to help me. She couldn't scan my receipt code from the Walmart app that it was designed for; so I had to hand my iPhone to the associate so she could punch the numbers in one at a time! Then when she retrieved my box it had already been opened! I will never EVER shop Walmart online again! Walmart has a whole lot to learn about customer service, and customer retention! Walmart also has a hoax pick up area for online orders at the front of the store. Real pick up is at the back.

I received taped up, slit open cookies.  There were two gaping cuts that were not even covered.

II would not recommend the grocery pick up at the Asheboro location. Placing the order online was the only good part of the process. Everything else was bad. I do not live near this location, but work a few miles out and they had the cookies I wanted to try, so I decided to go after work. First, I went to pick up my order while I was in Asheboro, but not near the store. I called and received a recording about closing for Christmas. I went into the store and located the kiosk, scanned my bar code and waited. I tried to ask the lady that was handling self-checkout about how long it would be after I and another lady had been waiting (I had been over ten minutes) as the instructions stated. She turned her back to us. Then, we noticed the small television above us with the hours listed (8-8). This was not stated in any emails or on the signage that was more prominent. So, I had to return. I returned the following day during my lunch break and received my order after waiting about seven minutes. The bags were tied and they handed them to me through the open window and I left. I brought the bags home that evening and I received one bag of taped up, slit open cookies. There were two gaping cuts that were not even covered. I was not pleased with this at all and called to let them know I would not accept them and expected an exchange. The woman on the phone asked if I wanted a refund or exchange and I explained I wanted the same cookies and read the name of them to her. She assured me that I would have the cookies waiting for me within the hour, but I told her I would not be coming until the following day after work. I went to pick up my cookies, returning the ones that were defective. I waited seven minutes after calling to have someone come and tell me that they did not have the exact type of cookies, but could substitute them or receive a refund. I did not want to wait for a refund, so I substituted them for a bag of cookies that would have cost me less. I had to wait another six minutes for them to bring them out to me. This experience wasted a lot of my time and gas and most were not even nice. (The one girl who came out to tell me that they did not have the cookie type in stock was nice and even apologetic, but she was the only one who had any customer service skills.) I was definitely NOT pleased with this. I do have a recommendation, for anyone living near Thomasville. I have used this service there several times and they are always polite - and even though they never messed up on my order, when they made substitutions that I had allowed, they used items that cost more for no extra cost. They are also super quick - I have never waited over five minutes there. So, not all Wal-Mart stores are bad. I have not had many good experiences with the Asheboro store and usually avoid it, if possible. I thought that the pick-up would be different, but obviously not. (In Asheboro, Lowes Foods To Go in Asheboro is awesome! They are fast, friendly, and almost always throw in a little something extra.) Bottom line: If you order pick up from the Asheboro Wal-Mart location, check your items BEFORE you leave.

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2 years ago

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7 years ago

It took 20 minutes to get some fabric cut it was only 2 1/2 yards this is unacceptable we were trying to be in and out in 5

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Ask the Community - Walmart Supercenter

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ALDI

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2.7(7 reviews)
0.3 mi

Cashier was extremely rude and was throwing my items past the scanner. She was very grouchy and…read morethen she said she was one of the managers. Corporate: take note that you have a bad seed at that store

You know I waited to do this review because I definitely needed to think on it for a bit . I used…read moreto be huge on this store loved to do most of my shopping here for my produce ( fresh fruits and veggies ) as they usually have the best selection and value. Honestly the past several times I have been here though nothing. The prices are the same as my local food lion and there shelves are bare . I am fully aware we are living in a time of crisis and soaring prices so listen I'm not trying to hold this against them as I'm very aware of the reality we are now living in. However the one thing that should still remain is compassion and patience for everyone. I have a huge soft spot for the most vulnerable in this world ( our children, elderly, and animals). What I witnessed here more than upset me. As my daughter and I were leaving after making our purchase we noticed the cutest little elderly gentleman checking out . A gallon of milk that's was it that was all he had and he was paying for this with change. As he very kindly counted each coin out and placed it into the hand of the lady checking him out she huffed and rolled her eyes so many times it was ABSOLUTELY the most ridiculous thing I have witnessed in a long time. $3.42 I believe was what he counted out to her no line behind him and over that she felt the need to be rude and disrespectful to another human being. There are always eyes watching your every move when you are in public setting today there was a 9 year old little girl who had more sense than the adult employee who was behind this counter she noticed how rude you were being and it bothered her so bad we waited in the parking lot to be sure he was able to purchase his milk. Your store employee made a huge impact on my daughter today and not for the right reasons either. She got to witness exactly what she never wants to be. It has been about a week now and what I witnessed is still bothering me. Your customers are just that they are the reason you get to wake up go to work and collect a paycheck. No matter how they are paying .This gentleman probably worked his butt off at one point in his life and now lives on a budget. Either way today he was a PAYING customer it cost him 3.42 to purchase the same milk that use to cost him a fraction of the price and he choose YOUR store . It cost your employee $0 to be a kind compassionate human I mean dang they're getting paid to do a job and they absolutely failed today . I'm just one customer but I'll no longer be a customer of your store .

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Walmart Supercenter - grocery - Updated May 2026

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