CENTRALLY LOCATED DEPT STORE IN OLD QUEBEC…read more During our visit to Quebec City, we dropped by the Simons department store that is centrally located in Old Quebec on Cote de la Fabrique. It is near the Notre Dame Basilica de Quebec. Simons is a very small and quiet department store. Convenient for the tourist who forgot to pack something or now needs warmer clothing for the cold Quebec weather. We were surprised that Simons did not have a small giftware section where we might purchase a unique souvenir of our visit to Old Quebec that would not end up being a dusty tchotchke.

If I were to explain this store to an American, I would call it the Macy's of Canada. Well…read moredecorated, on the higher end, targets males, children, and women alike. Their stockings and tights selection is AMAZING - there are so many options I don't know where to begin. Located on one of the main drags in Quebec City with several other shops and restaurants within a stone's throw. The store offers two floors of medium to high end fashion with beautiful window displays.

Epic quartier, although it is mostly one long street. A few clothes shops, restaurants and ice…read morecream parlors. Narrow old street. Review: 4

Came back here twice because it was so cute! So many stores to visit and so many sights to see!…read moreGlad everything is walkable. Finding parking can be difficult and you have to pay. In every store you walk in, the employees there were nice and helpful. There are so many stores selection and each one is unique. Depending on what you are looking for, I think price can be above average to high. Which is normal for a touristy destination. Loved the umbrella alley, the views of the river from the chateau, and the funiculaire! Make sure to bring cash that is less than $100 or 100CAD because they do not take that at the funiculaire.

So, today we decided to head out to the mall. This place let me tell you, it's big, and clean. The…read morefood court is big but besides that it has this little food stands in the middle of the mall. But the best part is... they have an title amusement park and a ice rink inside the mall!! Also you can check your coats so you don't have to be caring it all over while you shop. Over all, we liked this mall, we found some known brands but they also have lots of Canadian brands. If you guys come to Quebec, I def recommend this mall it's fun to all the family.

This is a very nice and large shopping mall! I came in to get a coffee at Starbucks and walked…read morethrough. Most of the stores were still closed in the morning but I'd like to come back when they are all open!

This large shopping mall (which is almost 65 years old) is a paradise for shoppers...located in the…read moreneighborhood of Ste-Foy, it's about 15-20 min outside the Old City walls. Modern and huge, it's one of the favorite places for young Quebecois to hang out and go shopping. I have always loved the choices of stores, food court area, the special sales going at the mega department stores like Simons and Zara, and the various special events that take place here. Located on Laurier Boulevard, a major hotel and commercial artery, Place Ste-Foy is well known for its distinctive high-end and high-fashion offerings. Prestigious Canadian, European and U.S. retailers have chosen to settle in Place Ste-Foy, especially: Apple, Banana Republic, BCBG MAXAZRIA, Birks, Cheïkha, Marc Cain, Marciano, Lululemon, Bestseller, Lacoste, Michael Kors, Sephora, Simons, Signature Maurice Tanguay, Swarovski and Zara. The mall is situated next to Université Laval and to the shopping malls Laurier Québec and Place de la Cité.

This mall is massive! Would have enjoyed spending a whole day there!! As it was, we were simply…read morepassing through and needed a rest stop and a coffee, and a drug store (went to metro). While waiting for the others to catch up, I browsed a jewelry store (nice amethyst, emerald, and sapphire earring sets). What we saw was wide hallways, clean, and plenty of people - considering the state of COVID!! Wishing you all the best of health and that COVID winds down its ugly head! Here's to the recuperating economy, and being able to spend longer in the malls!!

My family and I went here to shop as we have gone to many other Simons before. We were accosted and…read morefollowed by an employee for 20 minutes and anytime we tried to tell another employee we were getting followed we were not taken seriously which was very uncomfortable. We are indigenous and figure that this is the reason why we were being followed. I do not recommend going here as racism is rampant, and if I could give no stars I would. Ma famille et moi sommes allés faire du shopping ici car nous sommes allés chez de nombreux autres Simons auparavant. Nous avons été abordés et suivis par un employé pendant 20 minutes et chaque fois que nous essayions de dire à un autre employé que nous étions suivis, nous n'étions pas pris au sérieux, ce qui était très inconfortable. Nous sommes autochtones et pensons que c'est la raison pour laquelle nous avons été suivis. Je ne recommande pas d'aller ici car le racisme est endémique, et si je ne pouvais pas donner d'étoiles, je le ferais.

I ordered two very expensive coats to be shipped to the US before Christmas. Unfortunately, Canada…read morePost had different ideas and held on to my package for almost a week before returning it to Quebec for reasons no one seems to understand. I called Canada Post and was told basically that I'm out of luck and the Seller needed to open an investigation. I was pretty much distraught at that point about the chances of my package arriving before Christmas. Simons went above and beyond, Audrey D. 1458, actually cared about my predicament and said she would call me back when I explained my problem. She not only called me back, but had already gotten tracking for two new coats and sent them express to the US. She also wrote me a nice email explaining the situation. At this busy time of year, I really appreciated someone going out of their way to help a customer. I've already had one friend purchase a coat from Simons and have another friend about to order one too. I can't say enough good things about this store going out of its way to fix a problem that neither of us caused. Thank you Audrey D!

THE WORST!! I would leave a 0 if it was an option. I used the return shipping label that they…read moreprovided. After 2 months I realized they had never refunded my account the $440 owed to me. Customer Service told me if I could provide them with proof of shipping they would refund my money. I obtained everything required from the post office and they still would not refund my money. I opened a PayPal dispute, and Simons told me they would refund me immediately if I closed the dispute....I CLOSED THE DISPUTE AND THEY AGAIN REFUSED TO REFUND MY MONEY. I do not know how this company stays in business. They are completely unethical.

This guy (and his sister) is THE BEST! They are so friendly and happy to make conversation. We…read morefound ALL of our souvenirs in their shop: Sweatshirt, hat, decorative picture, playing cards, magnets, mugs,... anything you would want for yourself or for someone else at reasonable prices. We had so much fun talking to them (and to their employee who was formerly a tour guide and curator of one of the local church museums), we didn't want to leave.