Rude and incompetent....is the training goal to run off as much business as possible corporate?…read more You are doing a great job then. The staff here will do as little as possible hoping for no customers so they don't have to work.

If I could leave 0 stars for the Wilmington Ohio CVS I would. Absolutely the rudest, most…read moreincompetent people I have ever dealt with. You cannot call in and talk to the pharmacy, you leave a message "and call back within an hour" which has never happened. Oddly enough, I was able to call Kroger pharmacy about 5 minutes away and talk to an actual person who answered who took the time to explain that the medicine I've been waiting on for 5 days is on back order. We have permanently switched to Kroger over CVS as the attitude of CVS employees in the front store and pharmacy is absolutely repulsive.

Really disappointed …read more.. I had a Rx scheduled for delivery. I called to insure "delivery" to the correct address, and to insure that they had the Rx in-stock, and that all the documentation necessary was on-file. They did not deliver as scheduled on Saturday. Closed on Sunday. On Monday it took nine minutes on the phone, talking to three different people, to unwind this mess. As much as I want to support a small hometown business and dislike the Kroger and CVS options, I am gonna have to seriously reconsider my choice.

Horrible place! Just caught them trying to scam my mother out of money! They are trying to change…read moreher 90 day prescriptions to 30 days. That will make her spend 3 times as much money to get them! She lives on a fixed income and can't afford that! Will never set foot in that place again! Pulling all out prescriptions and going to a business that actually cares about their customers instead of trying to rip them off! Only reason they get a one star is because I have to give them one to post!

We have used West End Pharmacy for several years. Their service is fast and complete for our whole…read morefamily. They offer reorder option on the phone which is convenient and ready when we stop in to pick it up. They also offer delivery.

Growing up in Florence, I've been to this Walgreens many times, once even late on Christmas Eve…read morewhen we realized we had forgotten to get someone a present. This Walgreens was the only spot open. So I was pleasantly surprised to see its transformation as a Kroger pick-up spot, which means it now has a modest produce section as well. It's also bright and clean. It looks like the rest of the store has undergone a makeover as well. The staff wore masks, and there was signage urging people who are unvaccinated to wear masks too. I wish everyone still had to wear masks, but oh well. About half of the customers I saw wore masks. My opinion of this Walgreens has definitely improved. I bet I will be stopping in again soon when I'm back in town to visit family.

Walgreens on mall rd in Florence is terrible pharmacist on third shift is rude they will tell you…read moreyour meds are ready and when you go up there they are not due for days later bathrooms are gross omg

Love the variety of products l. Truly enjoy the staff from the front employees to Pharmacy always…read morehelpful

Excellent place for scripts, photos, and general merchandise. I love the CarePass program.read more

Nice small town pharmacy with a lot of useful items. Very friendly staff ready to offer help when…read moreyou walk in.

Their photo center is always extremely quick and accurate! I don't think I've ever had a photo…read moreorder that hasn't been ready before my quoted time. And you can always find deals online as well! Their pharmacy is also great! I had lots of trouble at the one up the street on Springboro Pike near Meijer, and this one has been absolutely perfect since I switched!

I use to love Walgreens for the pharmacy, but the last few years have been pretty bad. Everything…read moreis super slow including service. It takes days for my prescriptions to be filled or even shipped in. We just did passport photos for our kids and the girls working were really great with that. It's just expensive to get them done, but they were really helpful in making sure we had the right photos chosen. Pricing for their other items tend to be expensive, but typical drugstore prices.