Awful personnel, awful service, rude, take it or leave it attitude. Their excuse is we are…read moreshorthanded. They hide behind this flimsy excuse to work at snail speed. Every time you go, there are new faces. No one stays after encountering their "charming" supervisor. She sets the tone. She is equal opportunity hostile and rude to her staff and customers in equal measure. I have a prescription from a visit to the ER yesterday. They are "still working on it." CVS on Middletown Odessa was just as bad, but lately they have improved. Try switching over to CVS. For some it might be a longer drive, but you get your prescriptions filled quickly and the service counter had improved.

Atrocious customer service. Closed pharmacy at lunch time on a Friday. Not open on weeks!read more

I always used riteaid located in newark but I was working and thankfully I took off because I was…read morenot feeling well and already had scheduled my covid testing appointment for this pharmacy whenever I go to do covid test it's pretty quick and all associates are friendly in newark riteaid. but this time I only choose this because I was in middletown in this riteaid people working here have no sense how to talk politely first they said we couldn't find the order its a glitch in quest online scheduling go schedule another appointment I showed them my email after 1 hour of talking with several people in this middletown riteaid pharmacy and staying on call for 30 min and quest associate stayed on call with me and told me there's no glitch and they talked with the riteaid employe and checked and suddenly they findout my order and gave me the excuse that it was our system which was. not showing, associates stays in attitude when I asked for a manager they told me oh manager is in store somewhere. I definitely would never ever go to this riteaid again and never ever recommend this store to anyone because first hire some polite and kind human being who know how to talk with any human, not a teenage toddler who still needs to learn manners! Poor customer service and rude associates!

From the owner: Rite Aid’s mission as a Pharmacy in Middletown, DE is to improve the health and wellness of our…read morecommunities through engaging experiences that provide our customers with the best products, services and advice to meet their unique needs. Customers confidently choose us first for their everyday health and wellness needs because we consistently understand and exceed their expectations. Come visit Rite Aid's Pharmacy in Middletown at 455 West Main Street to see how With Us, It’s Personal.

This Walgreens it's self is really good! Staff is nice and helpful but...... My medicine that was…read moresupposed to be delivered in a day but was delivered in 2 weeks! It was shipped to PHILADELPHIA! I live in Middletown WHY PHILLY? I was upset because I thought it was lost or stolen or something they would do! The journey was long for my meds. Started here and got shipped to Wilmington Postal Service and then got shipped to North Philly at the Postal Service there. Got shipped in St George's Postal Service and then went back to Wilmington Postal Service and came back to my house. I got my medicine but was supposed to get it 2 weeks ago. Again this Walgreens is nice in general but not the delivery service there.

Terrible experience I went there on 06/25/25 at 8 am just to get some snacks. Lady behind the…read morecounter no good morning proceeds to ask me what I want says here go here to Isle 13 comes from behind the counter to point to 13 . I said shopping for snacks. Then I realized she saw me as a black man thinking I'm going to steal. I told here we don't all steal I'm very disappointed in Walgreens.

Pharmacy issues Don't answer their phone .they finally…read moreanswered after 20 to 45 . waiting I'm put on hold and still walt . They tell me they're busy or unfortunately understaffed...Needs to hire more staff employees. Very terrible service .

From the owner: Walgreens is a trusted and convenient local health destination that millions of Americans rely on…read moreevery day. Our founder, Charles R. Walgreen Sr., was known for finding new ways to connect with customers on a personal level and treating each person like a guest in his own home. For over a century, we have expanded that personal connection through our network of neighborhood pharmacies and our innovative health services and products. The foundation for all of this is our trusted pharmacy expertise, and our team members who provide essential care that helps people achieve better health outcomes at an affordable cost. Pharmacy Hours: M-F 9am-1:30pm, 2pm-8pm, Sa 10am-1:30pm, 2pm-6pm

This is a good giant the donuts really good and flowers pretty. I love this store. I recommend…read moregoing here.

Abigail has been a joy to deal w/ recently as the new pickup manager. Not only do i get a cheerful…read morecall to let me know that my order is ready, but she goes above and beyond to make sure that the customer experience isnt a rough one. No more 30 min wait for pickup. Things are really easy and timely since she joined the giant middletown team. Keep up the good work. SH

This is nice it has nice workers and nice sorting skills and great pharmacy!! Recommend!read more

CVS Middletown DE didn't have a pharmacist on 8/19/23 on 8/20/23 staff had half the pharmacy shut…read moredown. Corporate management is putting its clients in life threatening danger. I talked to 3 people who had to skip a night of medicine who were scared they would get sick. The store is poorly managed and in the weeds. I hope no one got sick or had to go to the hospital. Corporate management shouldn't put people life in danger by trying to cut the number of staff needed to do the job safely.