First of all, I'm unsure if this is actually a pharmacy. By their own admission, they stock no…read moremedication in house. Should you make the mistake of sending a prescription here, understand it won't be filled in a timely manner as they will only order any medication once a prescription is submitted. So why would you use this establishment to have a medication prescription filled? The obvious answer would be price, right? To save money on that prescription. And that seems to be the angle here. They're listed on many prescription coupon sites which show amazing deals if you show the coupon to the pharmacist upon pickup. But guess what? They won't accept any of the coupons even though their pharmacy is clearly listed. (Don't fall for the under new ownership story... they tell the customer they are under new ownership as of June 2026... but these coupons are active and not being accepted in July, well after the 'change in ownership'. So now we've established they have no medications, need to order whatever you need which will take days to fulfill, and don't provide the pricing promised. What's left? Customer service? That might exist there, but not when I was in. Watch your credit card here as well... the pharmacist tried to write my credit card information on a piece of scrap paper before I stopped him. Can you be any shadier in 2026? The kicker? My 90 pill prescription contained 88 pills. You would think if you're ordering the meds, at least fulfill the entire prescription. Always count your pills!

I learned about this pharmacy on a fluke: my fuzzy little muppet got sick, and his vet sent his…read moreantibiotic prescription to this pharmacy for compounding. The staff here were so welcoming and attentive, and they sell tons of natural supplements, toiletries, teas....such a cool little shop. After I paid for the prescription, I ended up buying a lovely all-natural shampoo bar for a very reasonable $8.99. I used it tonight after I returned home, and my hair looks and feels amazing. I can't wait to visit this wellness store again in the near future.

Awful personnel, awful service, rude, take it or leave it attitude. Their excuse is we are…read moreshorthanded. They hide behind this flimsy excuse to work at snail speed. Every time you go, there are new faces. No one stays after encountering their "charming" supervisor. She sets the tone. She is equal opportunity hostile and rude to her staff and customers in equal measure. I have a prescription from a visit to the ER yesterday. They are "still working on it." CVS on Middletown Odessa was just as bad, but lately they have improved. Try switching over to CVS. For some it might be a longer drive, but you get your prescriptions filled quickly and the service counter had improved.

Atrocious customer service. Closed pharmacy at lunch time on a Friday. Not open on weeks!read more

I always used riteaid located in newark but I was working and thankfully I took off because I was…read morenot feeling well and already had scheduled my covid testing appointment for this pharmacy whenever I go to do covid test it's pretty quick and all associates are friendly in newark riteaid. but this time I only choose this because I was in middletown in this riteaid people working here have no sense how to talk politely first they said we couldn't find the order its a glitch in quest online scheduling go schedule another appointment I showed them my email after 1 hour of talking with several people in this middletown riteaid pharmacy and staying on call for 30 min and quest associate stayed on call with me and told me there's no glitch and they talked with the riteaid employe and checked and suddenly they findout my order and gave me the excuse that it was our system which was. not showing, associates stays in attitude when I asked for a manager they told me oh manager is in store somewhere. I definitely would never ever go to this riteaid again and never ever recommend this store to anyone because first hire some polite and kind human being who know how to talk with any human, not a teenage toddler who still needs to learn manners! Poor customer service and rude associates!

From the owner: Rite Aid’s mission as a Pharmacy in Middletown, DE is to improve the health and wellness of our…read morecommunities through engaging experiences that provide our customers with the best products, services and advice to meet their unique needs. Customers confidently choose us first for their everyday health and wellness needs because we consistently understand and exceed their expectations. Come visit Rite Aid's Pharmacy in Middletown at 455 West Main Street to see how With Us, It’s Personal.

I was very frustrated with ridge ave customer service with west union manager was absolutely no…read morehelp ! went to Main Street location and John greeted me and went out of his way to help me and was exceptionally nice and work ethic was the the best I have seen at any of your Middletown locations

This Walgreens it's self is really good! Staff is nice and helpful but...... My medicine that was…read moresupposed to be delivered in a day but was delivered in 2 weeks! It was shipped to PHILADELPHIA! I live in Middletown WHY PHILLY? I was upset because I thought it was lost or stolen or something they would do! The journey was long for my meds. Started here and got shipped to Wilmington Postal Service and then got shipped to North Philly at the Postal Service there. Got shipped in St George's Postal Service and then went back to Wilmington Postal Service and came back to my house. I got my medicine but was supposed to get it 2 weeks ago. Again this Walgreens is nice in general but not the delivery service there.

Pharmacy issues Don't answer their phone .they finally…read moreanswered after 20 to 45 . waiting I'm put on hold and still walt . They tell me they're busy or unfortunately understaffed...Needs to hire more staff employees. Very terrible service .

From the owner: Walgreens is a trusted and convenient local health destination that millions of Americans rely on…read moreevery day. Our founder, Charles R. Walgreen Sr., was known for finding new ways to connect with customers on a personal level and treating each person like a guest in his own home. For over a century, we have expanded that personal connection through our network of neighborhood pharmacies and our innovative health services and products. The foundation for all of this is our trusted pharmacy expertise, and our team members who provide essential care that helps people achieve better health outcomes at an affordable cost. Pharmacy Hours: M-F 9am-1:30pm, 2pm-8pm, Sa 10am-1:30pm, 2pm-6pm

This is a good giant the donuts really good and flowers pretty. I love this store. I recommend…read moregoing here.

Abigail has been a joy to deal w/ recently as the new pickup manager. Not only do i get a cheerful…read morecall to let me know that my order is ready, but she goes above and beyond to make sure that the customer experience isnt a rough one. No more 30 min wait for pickup. Things are really easy and timely since she joined the giant middletown team. Keep up the good work. SH

This is nice it has nice workers and nice sorting skills and great pharmacy!! Recommend!read more

CVS Middletown DE didn't have a pharmacist on 8/19/23 on 8/20/23 staff had half the pharmacy shut…read moredown. Corporate management is putting its clients in life threatening danger. I talked to 3 people who had to skip a night of medicine who were scared they would get sick. The store is poorly managed and in the weeds. I hope no one got sick or had to go to the hospital. Corporate management shouldn't put people life in danger by trying to cut the number of staff needed to do the job safely.

I sure do hope that this Pharmacy isn't on the closing list. This community needs it. The cut…read morehours are bad enough.

If you can avoid this particular Walgreens by all means do so I stop by this afternoon for allergy…read moremedicine walks in to a cashier at the front that act like she forgot where she was I looked at her until she greeted me. I wish you all could see how hard it was for her to to say "hi" first of all it's " Hello welcome to Walgreens"!!!!!!!! As for the pharmacy if someone hands you their ID hand it back to them! what's the sliding it across the counter crap?