I always used riteaid located in newark but I was working and thankfully I took off because I was not feeling well and already had scheduled my covid testing appointment for this pharmacy whenever I go to do covid test it's pretty quick and all associates are friendly in newark riteaid. but this time I only choose this because I was in middletown in this riteaid people working here have no sense how to talk politely first they said we couldn't find the order its a glitch in quest online scheduling go schedule another appointment I showed them my email after 1 hour of talking with several people in this middletown riteaid pharmacy and staying on call for 30 min and quest associate stayed on call with me and told me there's no glitch and they talked with the riteaid employe and checked and suddenly they findout my order and gave me the excuse that it was our system which was. not showing, associates stays in attitude when I asked for a manager they told me oh manager is in store somewhere. I definitely would never ever go to this riteaid again and never ever recommend this store to anyone because first hire some polite and kind human being who know how to talk with any human, not a teenage toddler who still needs to learn manners! Poor customer service and rude associates! read more