Do not know what they are doing for online orders. When I called to see what happened to my order…read moreto pick up, they were rude. That was "the manager". Horrible customer service from the beginning.

I just go out of work and this incident happen at 8:45am... I visited this store several times and…read morewhat catch my attention was this employee with his amazing energy and excellent customer service. But today I went in the morning and I notice a tall lady with the vest being very disrespectful with this kind man, embarrassing him in front of others customers. I believe her name is Maya and I saw her before being disrespect with other employees. She was arrogant and speaking in a high tone of voice and told this gentlemen "to punch out and go home if you can not handle the management authority". I didn't see this man disrespect her or increase his voice, he just ask for money change. It is sad to see how the ego works in an authority position... I hope the management take care of this incident and they keep in mind good people leave companies because other are in the wrong position. Just a concern customer...

quick service and friendly staff best pharmacy in the area. Was going to Wausau beforeread more

Went to this pharmacy for the last 7 years for myself and my family. Recently in the last six…read moremonths have had nothing but problems getting prescriptions, I get told wrong information when calling ahead only to get there and find out that my prescriptions were not actually ready or that it was not even the right day to pick them up, even though I called prior to ask, this happened multiple times. Also had a situation with Insurance was told by either the pharmacist or someone working in the pharmacy that the issue I was having with insurance it was not possible to be solved and there was nothing either they or myself could do and they wouldn't even try to figure it out, finally after many phone calls and discussions and pushing on my part, turns out they were able to actually do something about it. They just were not even willing to try originally. After all these issues the pharmacy workers and the pharmacist had a noticeable attitude towards me when I finally said, "you know I think I'm just gonna switch pharmacies. "They just said, "OK, fine." Which is fine, but I would think that being a customer there for over 7 years there would be a little bit more initiative to try to make things right. Will never go there again and will recommend to everyone. I know not to go there.

From what I gather, the Apothecary Pharmacy in Rhinelander sold out to Hometown Pharmacy. Some of…read morethe pharmacy technicians transferred to Hometown, although the former pharmacist retired. It is a beautiful store. Almost more of a gift shop than a pharmacy. The new pharmacist is very nice and helpful, but many of the other new staff and part-time pharmacists are very rude to deal with. There is also a long wait to get a prescription filled at this pharmacy. It is nothing like the Apothecary Pharmacy in Rhinelander was. When it comes to the business end of things, the customer is always wrong in Hometown Pharmacy. If your co-pay is higher than the actual cost of the drug, they still make you pay the higher co-pay. The Apothecary in Rhinelander never did this. I was wondering why my pharmacy bills were always so much higher at this new pharmacy. Also, some of the time when you call and ask to talk to a particular person, someone else on the staff picks up the phone and claims they are that person. Do they think we are idiots? We know the voices of the old staff, and we also know that they were much more courteous than the new staff. I doubt this place will stay in business long. The other Hometown Pharmacy (Stoxen's) in Rhinelander went out of business, and so will this one.

Terrible service. Two times I've had to wait 4 days for prescriptions I was supposed to begin…read moretaking as soon as my provider filed it with them.

Terrible customer service. I have a membership but they make it difficult to use that membership to…read moreget the advertised deals. Went there on a quick run for my child. Will drive further next time to go somewhere else.

We had a great experience at this location recently. The store had made the proper precautions for…read morethe COVID-19 and it was quite clean and orderly. An associate actually greeted me when I was in the store and asked if I needed assistance which is really refreshing. Surprisingly, they had a very nice selection of fresh and locally baked goods. These were awesome...

I was roasted by a Walmart cashier last night. Upon greeting​ us:…read morecashier: Where are you from? Me: Turkey. cashier: How long have you been here? Me: About 10 years. cashier: You have a thick accent. You think accent goes away in 10 years. Me: ???

Great family business that has been around forever and way better than any pharmacy chain around…read morelike pick n save or Walmart pharmacy. The father and son are caring and helpful.

Great small town pharmacy . Been going 20+ years. Tim is great as was his father before him . Saw…read moreone bad review , that guy was a jerk(read his posts)

3 stars for the Walgreens on Bridge street open til midnight every day. Thank God because these…read morehours on 17th ave. Are unrealistic. They should just close down all together. Because there are older folks who can't get around easy, have a fixed income, don't drive and need medicine every day of the week.... People do go to the ER on weekends and do need medicine! Unbelievable. So yeah kudos to Bridge st. Walgreens. Now... Is it really open til midnight every night on bridge street in Wausau?

The cashier that checked me out at 5:57 pm on 11/11 basically threw the bag at me after checking…read moreout. She was extremely rude and unprofessional towards me.

(I'd give 6 stars if I could)…read more Today (Thursday the 23rd, around 7:15pm), I had one of those rare experiences that reminds you what real customer care is supposed to feel like. I'm up north away from my regular doctor and was recently diagnosed with an inguinal hernia. While shopping at Walmart in Antigo, I asked their pharmacy if they carried any type of support belt. They told me it was online only--but importantly, they pointed me to Lakeside Pharmacy and Grocery. That recommendation turned out to be a gift. I called Lakeside right from the Walmart parking lot and was greeted by Ann, whose voice alone set the tone--friendly, patient, and genuinely helpful. I explained what I was looking for, and without hesitation, she offered to go check in the back, bring an option up front, and have it waiting for me when I arrived. And she did exactly that. When I walked in, I was welcomed immediately and also met Brianna, who was also kind and attentive. Both Ann and Brianna made what could have been a frustrating situation feel easy, personal, and cared for. What stood out most was the sincerity. They spoke so highly of the owner, Pat, who has been serving the community for decades (25+ years from what I understand). That kind of pride in leadership--and the way it shows up through the staff--is something you just don't see very often anymore. In a world that feels increasingly automated and impersonal, Lakeside Pharmacy is the opposite. It's warm, it's genuine, and they truly care about the people who walk through their doors. This was my first visit--but absolutely not my last. If you're anywhere near Antigo, it is well worth going a block or two off the beaten path to experience what a hometown business should feel like. Thank you, Ann, Brianna, and Pat. You made a difference today. Sincerely, Rock E

I've shopped mostly at Lakeside for over a decade now, in all that time, I've never had a bad…read moreinteraction with any of the staff; although I do not ask for such often, they have always accommodated any reasonable request of mine. I have also never run into a problem on the pharmacy side. The bakery goods at Lakeside are delicious, and the meat is higher quality than what you can get at the bigger chain stores. While I myself do not drink alcohol, I've heard my dad praise their selection a few times now; apparently they have some stuff that's hard to find and at a reasonable price. For the more regular groceries, their selection includes a little variety of most things you might need, although their size limits them from more niche goods (although there is some of these as well) or extreme variety. It's also a local business, if you're a person who supports those.

Absolutely love this Walgreens. Great location, great service & very clean store. The employees are…read morefriendly and very helpful.

Slow. Don't be in a hurry o get anywhere. Poor customer service in the pharmacy. Closed weekends.read more