I had the saddest experience with one of the pharmacists today, not the cashiers, who are always kind. She has long straight dark hair, caucasian, young. She was insensitive and hard to understand my situation. I do not know her name but I may find out and report it. I am a senior, I have had two heart attacks, had bypass surgery, valve replacement and I have a pacemaker. My social security income is low but my life depends on my meds. My prescription drug insurance had just expired and had to pay more than double for one of my meds yesterday afternoon. Right after my med was purchased with a credit card because of the price, I got via Fedex from my doctor's office free medicine until I am able to get my insurance again. I was happy I got the med I had just run out of for free. Immediately, I asked my son to return the unopened package with the med I had just paid to the Walmart pharmacy. I know people return unopened meds all the time in other places as well. But this lady, the pharmacist opened the package and the bottle and said she could not take it back even when she saw that the package had been perfectly closed. My point is the way she handled the situation was not how a professional who deals with people's health needs should do it. I believe pharmacists should be empathetic, understabding, at least kind to the customer who is there with health needs. Not cold and hard. The cashiers had more sensitive hearts. I hope Walmart pharmacy considers this when they hire pharmacists in the future. It seems that this young lady did not wanr to understand why I needed to return a perfectly sealed unopened package because someone else had compassion and sent me free medication until I got insurance again. She said she was the only one who could decide about thos situation wgen asked if we could talk about our request to a supervisor. My family and I forgive her but we thought Walmart pharmacy should know it is important to train pharmacists like her. read more