Got the plain exterior wash, came out great and the guys did a great job drying so that there were…read moreno spots. Unfortunately the pollen covered it when I got home. But rinsed off easily when it rained the next day. Thanks to the guys working hard to finish the job.

Very quick and good price for oil change , would recommend…read more Very quick and good price for oil change , would recommend

Great service, fair prices. I have been taking my cars here for years. Always treated me great…read more Accepts credit cards.

Great Service , good prices, very nice people. Had State…read moreinspection and oil changed . They even vacuumed my truck . it's a busy shop but they move pretty quickly. Highly recommended!

This is really the best place to get your oil changed in Philly. Fast, courteous, and professional…read more Definitely a Philly gem.

I will ALWAYS go to Luz for an oil change! I was heading to State College and needed my oil changed…read morebadly. I hadn't had my oil changed in 8 months. I went to Luz at 1pm and my car was looked at right away. I only waited for about 10 minutes and my car was finished! Bashir is very personable. He likes to talk to his customers and he's very kind. I will be back for my next oil change soon.

I called abe to tell me whats wrong with my car and he came and diagnosed the problem and told me…read morewhats wrong and what parts i need to fix it, He helped me with the parts and labor and got my car running again like its new. definitely my go to mechanic from now would for sure recommend abe if your looking for a 5 star service.

This guy is worse. He came to service my car , and left it…read moreway worse than it was. He was just supposed to replace a rocker arm actuator on my Acura... He replaced it, but damaged the harness switch in the process. He informed me to get an electrician to handle that part..., only to find out they changed more to fix that issue, than what he quoted me to replace the arm rocker. I tried reaching out to him, but to no avail.. He basically ghosted me. I just found out he did something similar to 2 other clients, and they met him on Yelp. I've been sending him messages since the job was done last Friday 11/28/2025. He likes to be paid before performing the job. Please be aware!!!!

Went in for an oil change and got just what I needed. Quick service and James who is the boss was…read morenice

Terrible service- overcharged- and they put too much oil in my car!!. Doesn't seem to know what…read morethey are doing here. Avoid at all costs!!!

Waited. Waited. Waited. Not speedy. Waited an hour. Horrible service. Unprofessional staff. Filthy…read morewaiting area. Just a very bad experience. I usually go to dealership for oil changes that are included in my auto contract, but went over the mileage and had to just get it done. Never again.

I got my oil change...and they didn't tighten the bolts ...I working away...and during the road my…read morecar's bottom totally destroyed

I went there after 2 years, last time I had a horrible experience but it looks like they had now…read morenew management and completely new staff . Great service this time! The store manager was very helpful and explained in details everything needed to know about my car !

I agree with the guy who said 1 star is too generous. On 8/19 my car broke down in the Bustleton…read moreAve shopping center in front of Pep Boys service center. Jeffrey was at the front desk and decided that since trying to jump to my battery wouldn't work, it "must be the starter." Andrew M was the technician, and when I received his inspection report, none of the codes that showed up indicated anything about a starter issue. Unfortunately, it was not the starter, as my car shut off on me while I was driving just 5 days later. When I finally got the vehicle back to my house, I called Pep Boys and explained the situation. The woman on the phone told me she'd get Jeffrey; after 15 minutes on hold, I hung up and tried again - this time no greeting, they just picked up and put my call on hold again. I tried a 3rd time, and same thing. The next day I was leaving for vacation and had to rent a vehicle, on top of the $600+ I spent with PepBoys for a part I didn't even need, to safely get to my destination. I took my car to my Ford dealership when I returned from vacation, and they discovered the issue was actually a blown #9 fuse and bad purge valve. My car has not broken down since Ford serviced it. For the past month I've called Pep Boys regarding this issue and have been told a manager reviewed my case (#154026) and will call me - I've still have never heard back from anyone. I've also emailed them at least 2 times and those have gone unanswered as well. The same day, there was an older woman who came in just minutes after me with the same issue, her car wouldn't start. Jeffrey said that was a starter issue as well; also before her car was even inspected/put to a code reader. Coincidence, or were starters a sales push during that time? Considering no one has had the decency to return my calls or emails, I suspect either a guilty conscience or willful ignorance. I'm currently filing formal complaints with various entities.

These people can never find the problem to any of the cars I bring always suggest something that…read moreends up not fixing the problem.

I sent an email with documentation and specifics regarding the serious issue you caused with my…read morejeep on 8/17/2025 to socialcare@bfrc.com. When can I expect a response?

Very poor service they damage your car and then they say they did not do it and the manager is the…read morebig problem Because you call to report them about the problem and the manager is saying they did not do it .He tells them he denies the claim because they did nothing.Because I was not the first person today they did it to so if you don't want you car to get messed up then don't go to this business . The will damage your vehicle's

If you don't want your car damaged I would not go there I was getting my oil change and I heard…read morethe two guys tell the guy in the car they did nothing wrong but you seen that they did do something wrong and as the guy in the car was leaving the one guy told the other guy we messed up. But that guy said no worries I got it when they call me it won't come back on us . So that will be my last time at that Valvoline .Because what they did is very wrong

I recently took my car to the Pep Boys location 9880 E Roosevelt Blvd and was very pleased with the…read morecustomer service provided! They are reliable when it comes to parts needed and the prices are great compared to competing companies. The employees there were also friendly and made sure to communicate everything done to my car which made me feel comfortable when it came to knowing what I was paying for. Very pleased with my overall experience and will definitely be coming back to this location again!

I recently took my vehicle to the Pep Boys location at 9880 Roosevelt Blvd on Red Lion for the…read morefirst time, and I could not be happier with the excellent customer service and honest auto mechanics. I brought my car in for its annual State Inspection and a routine oil change. Jamal who was working the Service Desk on that Thursday, he was so pleasant, professional, knowledgeable and had extremely impressive customer service skills. I will continue to go to this Pep Boys for all my car care needs.