The place is now called Ritchies Automotive…read more A good friend of mine while moving from Arizona to Oklahoma had her alternator die in the middle of the Texas plains on 40. After some searching that would not result in a backtrack I found Parts Plus / Ritchies Automotive. I called to ask if they could assist as she was 8 miles out. She got there, they diagnosed and fixed the problem in under 30 min and she was back on the road. All the while not overcharging her for the part and labor. Highly recommended.

This little shop had just what we needed & excellent customer service. We were even able to get…read moresome help troubleshooting a small repair so glad they were located where they are.

The guys at this shop are AMAZING HUMANS! We were en route from Colorado to Texas when we started…read morelosing power in it car and all the lights on the dash started flashing. I saw that they had great reviews so we called ahead to let them know that we were a few miles away. In two hrs these guys installed a new battery and located and alternator at a parts store nearby. We were out in and out in just under 2 1/2 hrs ! Every employee was so hospitable and fun to visit with. Highly recommend them!!!

We were an hour out of Amarillo, on the last leg of our cross-county RV trip, we suddenly lost…read morebrakes and power steering. Fortunately for us, my husband called Floyd's Automotive. Nathan the owner came to us, quickly diagnosed the problem, went back for parts, returned, and made the repair. He is honest, knowledgeable, and a truly nice person. We are so grateful!

The lady that helped me this morning was so kind! and jm very grateful…read more Went above and beyond even being the only one here.

Manager of the store (blonde, petite, no glasses; forgot her name) assisted with researching a…read morespecial request, called another store to find the answer, and wrote down the name of a product to help (which they were out of). She also gave me advice on a related, automotive matter that had stumped me and I tried it -- totally worked! What's more, when I went to another AutoZone and raved about her assist, the employees knew exactly which AutoZone I was referring to -- her joy in making a difference really shines!

Way over priced. Had a flat tire. Turned out to be a bad value stem. Charged me $30 to repair…read more Will walk before I go back to them

Seriously overnighted the lug nuts on my car. I had to use a three foot cheater bar on the 4 way…read morelug wrench that was left badly bent.