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Doug Boyd Motors

5.0 (1 review)
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Ware Chevrolet Buick - Ware Chevrolet car lot

Ware Chevrolet Buick

(4 reviews)

Warning about this dealership... Sold a Van with bad transmission…read more... I purchased a high mile van from them site unseen. I trust in dealerships vs individuals for the reason that they go over any trade in before the retail it. We made the deal and they delivered the van. I didn't drive it immediately, as I was setting it up for a specific purpose. The first drive, I immediately noticed on the highway a on/off droning vibration. I immediately text the sales person about what I heard and I was going to look into it more and hope it was a simple fix (which I would have done myself) I understand small things needing fixed on a high-mile vehicle. So after a lot of research, testing, and talking to several ASE Ford mechanics, I found the torque converter was bad causing the chattering, and this in turn wears out the transmission parts.... I called around to several places and found a place that would do a complete transmission rebuild, and new converter for $2k.... I was in contact the whole time with Ware Chevrolet about the issue..... Today, I text them about the great deal I found to do the work ($2k vs $4k at most places). The "sales mgr" called me, and explained his delivery guy didn't notice the issue. I explained that if he had the radio up, or didn't realize what was happening, he wouldn't have noticed. The Mgr then proceeded to tell me they didn't make enough off the van to cover the cost, and that he was sorry that anything could happen at any time (I agree with that, but this was an issue already there). He also mentioned that they took it in trade and just took the man's word on it! So they didn't test it obviously, and sold it RETAIL and didn't run it thru auction instead. I own a business, If my customer purchased something from me (jetski or boat) and it failed on the first outing, I would take care of it REGARDLESS of the profit or no-profit on that item, My name means more than a few bucks!. Ware doesn't feel the same way. They offered nothing, ZERO, NADA, but "I'm sorry, have a nice day" So before you purchase something from them, Test drive it, do NOT buy over the internet or phone! If you're not a mechanic, HAVE IT CHECKED OUT because they obviously do not. I happen to be lucky that I know people to get this job done for $2k when someone else may end up with a $4-$5k bill... but again maybe I'm not so lucky as they probably knew there was an issue..... Who knows the truth but what I know is, They sold a van to me that has a bad transmission.

Jonathan Venzor was amazing to work with at Ware Chevy. I'd recommend him to anyone I know!read more

Doug Boyd Motors - car_dealers - Updated May 2026

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