waiting for oil change. waited for another car to be…read morecompleted then they took another car ahead of me. I decided to leave. I will not come back again.

They forgot to return the oil cap on top of engine to the spot it belongs . I no have oil all over…read moremy engine compartment . And they are closed today so I have to take time from work to get them to fix issue.

They were very fast, informative, and friendly. I don't like dealing with anything vehicle related…read moreso making it painless was refreshing. Visited on April 10, 2026- I wish I caught his name, but the person working at the counter was especially friendly and helpful.

Not customer friendly. I was told they wouldn't even look…read moreat my tire for a minimum of three hours. Discount tire fixed right away and swapped the spare for me. I was in and out in 20 minutes..

Bought a Blue Certified used Ford fusion. Warranty expired, engine failure after a year and half…read more Recommended a whole new engine for $10,000. The car is worth less and still have balance without a working car. They won't help totally screwed.

Not only did they not help or fix my car after having it for 8 hours, I was given my keys, told it…read morewas outside in the parking lot. I then had to remove the paper and plastic they put in my car. Also received 0 updates during the 8 hours. I called them to see if it was done. Awful service.

In town on vacation and our transmission failed. After numerous calls, this location agreed to take…read moreit for repair. They were completely upfront about the fact that it could take up to two days to even look at (other places mentioned up to 3 weeks!). They actually diagnosed it the next day, secured the part, fixed it in time for us to continue our trip! The price after repair was exactly what they quoted us. Excellent experience.

Marty Feldman New Hudson has provided the worst dealership service experience I've ever had…read more After my THIRD return visit for the exact same issue, I'm completely done doing business there. The issue started after the dealership replaced warped rotors under warranty. Since then, my truck drifts  to the right, making it unsafe and unreliable for towing my 5th wheel or trailers. Service Manager Kevin Krunk personally told me to bring the truck in at 9 AM and said he would drive it himself. When I arrived, I waited over 15 minutes while service writers walked around visibly irritated. The entire atmosphere was uncomfortable. Kevin told me he would test drive the truck and get back to me. After this being my THIRD visit for the same problem, you would think communication and urgency would matter. I expected at least a phone call by mid-afternoon with some kind of update. Instead, I received nothing. At 5:45 PM, I finally drove back up there myself with the rental truck to ask what was going on. Kevin casually told me they "couldn't find anything wrong." When I asked when someone planned on calling me, his response was, "Well, I gave you a rental." I don't want a rental truck -- I want MY truck fixed correctly. To make matters worse, they tried blaming the issue on "the crown of the road," as if I wouldn't know the difference. Funny how the rental truck drove perfectly straight on the exact same roads. When I expressed frustration after being patient through three visits and zero communication, Kevin threatened to ban me from the dealership instead of addressing the problem professionally. His attitude throughout the process came across as arrogant, dismissive, and rude. This entire situation has been a huge inconvenience and complete disappointment. I would never recommend this dealership for service.

Did a very good job.Worked very hard. I would recommend him very highly. Was here on time.read more

Very professional God-fearing with reasonable affordable prices I do recommend them for everyday…read morehard working folks out there

Garret Auto & Truck should be named Garrett Truck & Auto as this is the Go-To place for Truck & RV…read morerepair. I recently had my catalytic convertor stolen from my Ford chassis motorhome from a "secure" storage in Commerce. It turns out that none of the Ford dealers in Metro Detroit can work on a Ford chassis RV! But Garrett can. I received a prompt estimate from them and was on my way shortly thereafter, "shortly" being the time to coordinate getting the work approved & paid by my insurance company. Phil & Kevin were very responsive to my questions & I'm pleased with the quality of the repairs Good-bye Ford dealers, hello Garrett!

Great job! Highly experienced with integrity and craftsmanship…read more We took our RV there and they did a phenomenal job. Now, a DEFINITE repeat customer.

Had a wee accident returning from an event were i had kids making slime. I thought all the lids…read morewere on tighly, but surprise, surprise ... when I got home we found a gallon of clear Elmers glue had spilled all over the rear of my van and down into the seat that was closed and under the floor. I called several detailing shops in town and two never returned my calls and one couldnt see me for a week. Eric the guy I spoke to at Main said he didnt have an opening but he would squeeze me in for a spot clean. A total lifesaver. He was wsiting for me and so was the detailing guy...i could easily have walked back to work but they dropped me off and picked me up after the car was done. ( within just a few hours ) they really did a wonder job and the service was first rate and beyond. I won't need to wait till an emergency before getting my car detailed.

Great service and great people. I brought my brother's truck in for a detail and man was I…read moreimpressed with the level of detail and thoroughness. The truck was immaculate.

Date of service 5/15/26. Great experience at Palace Auto Services. Quick friendly service, very…read morecost effective, easy to make appointment and ready when promised. Rather than replace an entire splash guard assembly that had come loose, saved me a bunch of money by bending it back into shape and re-attaching. Work performed on 2020 Honda Clarity: Splash guard re-attach Transmission fluid replace Brake fluid replace Tire rotation

I brought my wife's car to Palace to get the brakes checked. Oai (pronounced Y) immediately took a…read morelook and gave me a competitive estimate on the spot. I brought the car the following Monday and was happy with how smooth everything went. We decided to add on an oil change for a great price ($80 for synthetic) and I got my car back within a few hours. Great price, no pressure for unnecessary add ons, what more could you want?

went to take both my car and my dads to get an alignment. the tech never told me that my ball…read morejoints were basically toast so it was a very sketchy drive home. ended up calling and they said they'd tighten the bolts again. i got a full refund for one car and was able to get it fixed somewhere else but the fact that i was never told that my ball joints were that bad is why i will never go there again the other alignment they did on my dads car wasn't even that good. took both cars to my usual mechanic and he said they did a terrible job on both. was told as DT that because of the rust he couldn't do much. lies! my mechanic did it for me. the only good thing about DT is their tire warranty and free air checks. that's about all i'll go there for now

Awesome! We were on an out of state trip to attend a funeral when a tire leak threatened our plans…read moreand schedule. Discount Tire had us back on the road in a little over an hour and fixed the tire for free! Professional, courteous, thorough, great customer service! Thank you!