Able to check out our rim and tire and help us get back on the road for our trip. Very friendly and…read morehelpful.

Actually had a service experience that did not go well which added to a stressful car situation…read more However, I contacted the company's customer service who made it right and were extremely apologetic. This was truly appreciated. Not everything always goes well or goes well at every location but it was good to know the company will make the effort to fix things. Thanks again.

They were able to squeeze us in on short notice to diagnose our vehicle, which we really…read moreappreciated. Although we didn't end up getting the work done due to our own situation, we were grateful for the clear communication and full transparency from Al about what needed to be done. Everyone we spoke with was kind and professional. Great experience overall!

Really nice people to do work with. I was driving from Kentucky to Utah, and my battery light came…read moreon in the middle of nowhere, southern Illinois. Seriously, the gap between Evansville and Mt Vernon is desolate. I kept driving until I made it to Mt Vernon, and called AAA who recommended these guys. I assumed it was my alternator, and after they checked the alternator was in fact the issue. I was worried that this temporary hang up was going to mess up my vacation plans, but they made sure it did not. Got the new alternator and replaced it all on a late Friday afternoon and I was back on the road. Was it cheap? I don't know. I hadn't had an alternator put in a vehicle in a long time. I mean, everything seems high to me. But it was exactly what I needed when I needed it, and I'd have paid up for that anyway. So, for the speed and timeliness of the job, it was worth it to me. Thank you all again for getting me in and done quickly!

Did wrong repair. Didn't repair what needed done. Let leave with death trap…read more Personell were fighting in the garage, even while a disabled child was in there.

I've taken my 2015 high-mileage Subaru Impreza in for regular maintenance and repairs since moving…read moreto Mt. Vernon 3 years ago. The service is always proficient and courteous. Costs are fair and very reasonable. I'm glad to have found a reliable and trustworthy place to take my car and I'll continue to use Wes Rogers to keep my Impreza in shape for as long as possible.

This company is 100% a fraud. We had a diesel vehicle breakdown with power issues in Mount Vernon,…read moreIllinois. Not knowing who to call we called this company and they sent out what is called a tech, who seemed absolutely clueless to any of the symptoms the truck had. After guessing all night long, the owner called out another Diesel technician who he claimed was the best he knew. This tech took all day the next day to change out an oil sending unit. After over $3000 the truck was never repaired and this company just kept guessing and wanting to change parts. We paid them off and found a more reputable service who helped us out immediately with good, accurate, quality, knowledgeable information and got us heading in the right direction. We highly recommend you stay clear of this company as they are not mechanics. They are techs and they do not know large diesel vehicles.

guy that came to replace radiator was absolutely terrible he left a hose disconnected and lost $200…read moreworth of coolant and also damaged the radiator bc it is still leaking and is now also leaking oil from around radiator area where it wasn't leaking oil before job was completed very poor mechanical skills all around and very inorganized

Tires. Automotive. Auto Repairs, Voted annually as the Best of the Best by our local newspaper…read more Superior customer service. Friendly and Knowledgable Staff. They really do care about their customers and will treat you right.

I just took my vehicle there to get my thermostat changed and got ripped off! A thermostat cost…read morearound ten dollars and takes about 15 min. to change. It took them over and hour and they charged me $80! I will never go there again!

Elliott Truck & Tire was a real blessing to my husband & I on our road trip to Kansas. Our tire…read morepressure was quickly decreasing after we put air in it. We saw their billboard & pulled into the shop. Didn't catch the name of the gentleman who helped us but he was great. We were in and out in 20 minutes. The best part is what we were missing... the all too familiar feeling of being ripped off when you leave an auto shop. Highly recommend!!

Eliott Truck & Tire was very helpful to us in our time of need. Our car broke down on the exit by…read moreElliott Truck and Tire and Adam Elliott quickly came and towed us to his shop. They worked on our car as long as they could, unfortunately the work needed to be done at our cars' dealer but Adam towed us to St. Louis to get that done. He was very kind and helpful through a stressful day!