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Walmart Auto Care Centers

1.0 (1 review)

Services - Walmart Auto Care Centers

Fuel system cleaning

Oil changes

Auto battery or electrical system repair

4 More Services

Tire balancing

Tire installation

Tire repair

Tire rotation

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7 years ago

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Premier Tire - Missing lugs / lug nuts

Premier Tire

(16 reviews)

Horrible workmanship. Three times over the past couple of months, I have taken my car here to solve…read morea problem that they created from a simple flat tire. The last attempt included replacing a hub and a tire. I got the car back, then noticed one lug was broken off (and sitting in the hood well) and another lug, on the tire they replaced, was stripped and missing the lug nut. After months, I am trading one issue for another. This isn't difficult... if all lugs aren't on the tire (or multiple tires) don't charge the customer then give the car back to the customer. I would think this would be the basics for a tire shop.

I checked on their home page and was not surprised to see my review not there. Hopefully i can save…read moresomeone a really bad experience.... I brought my car to Premier and asked them to check my blend door actuators and blower motor. I also had a windshield leaking water when it rained. I asked them to try and find the leak. I was told by Jethro i would be called before any work was done. When i was finally called i had a bill of almost $900 including 5 hours of labor waiting for me. The glove box actuator and blower motor had been replaced. Both simple jobs that could not have taken more than 30 minutes. The drain plugs under the windshield had been cleaned out supposedly the cause of the leak. Their AC tech some Dim-Wit named Randy had worked on all this. Premier did not try to resolve any of this for me, I drive by their store every day and see a lot full of cars, how bad do they need the money and where did good honest customer service go ?

Rods & Wrenches Garage

Rods & Wrenches Garage

(1 review)

My wife and I experienced a negative experience with this business! The owner, Mr. Jeremiah WITT,…read moredemonstrated a dishonest, uncaring, unprofessional, and deceitful operation! Since my job stationed me out of Texas on assignment, I initially performed online research and instructed my wife to take her car to this auto mechanic. The repair, which I was knowledgeable about, involved the simple "remove and replace with the new part" to fix her car. I even provided Rods & Wrenches Garage with a YouTube video that thoroughly showed and explained how to perform the simple repair. Mr. Witt and/or his mechanic took an unreasonable 5 WEEKS to perform this simple service! During this lengthy time, they proved their incompetence and dishonesty by talking to me on the phone about how the business was overwhelmed with other customers, only to be disproved by my wife who drove by the business to dispute what I was being told on the phone. When I called again, I was told then that the delay was caused by them installing three (3) separate "aftermarket" parts that had been determined to be defective, which was causing the lengthy delay in their repair. When asked why he wasn't installing the Original Equipment Manufacturer (OEM) part, he sarcastically replied, "It's not needed!" The car was returned to my wife UNREPAIRED, who immediately discovered that all the warning lights were now illuminated on the dashboard instrument panel when starting the car. When she promptly brought this to his attention Mr. Witt denied causing this additional problem and refused to accept the return of the car, stating, "We don't want your business anymore!" She asked why he and/or the mechanic had rummaged through her items in her vehicle, and they lied about that as well! This incident demonstrated a dishonest business operation! I would not want anyone to experience what my wife had to personally endure, and I DO NOT RECOMMEND this business to anyone. We immediately made an appointment with Keating Honda dealership in Conroe, (who I highly recommend) who competently and efficiently performed the repair the same day of her appointment, including the additional repair of the damage caused to the dashboard by Mr. WITT and/or his mechanic! My lawyer is compiling a formal letter to be submitted to Mr. WITT, owner of Rods & Wrenches Garage to pursue a formal complaint with the Texas Department of Licensing and Regulation to recoup our money! SHAME ON YOU JEREMIAH WITT, OWNER OF RODS & WRENCHES GARAGE! And please, sir, don't try to refute this negative rating by trying to refuse responsibility by placing blame on your mechanic employee!

Walmart Auto Care Centers - tires - Updated May 2026

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