Horrible workmanship. Three times over the past couple of months, I have taken my car here to solve…read morea problem that they created from a simple flat tire. The last attempt included replacing a hub and a tire. I got the car back, then noticed one lug was broken off (and sitting in the hood well) and another lug, on the tire they replaced, was stripped and missing the lug nut. After months, I am trading one issue for another. This isn't difficult... if all lugs aren't on the tire (or multiple tires) don't charge the customer then give the car back to the customer. I would think this would be the basics for a tire shop.

I checked on their home page and was not surprised to see my review not there. Hopefully i can save…read moresomeone a really bad experience.... I brought my car to Premier and asked them to check my blend door actuators and blower motor. I also had a windshield leaking water when it rained. I asked them to try and find the leak. I was told by Jethro i would be called before any work was done. When i was finally called i had a bill of almost $900 including 5 hours of labor waiting for me. The glove box actuator and blower motor had been replaced. Both simple jobs that could not have taken more than 30 minutes. The drain plugs under the windshield had been cleaned out supposedly the cause of the leak. Their AC tech some Dim-Wit named Randy had worked on all this. Premier did not try to resolve any of this for me, I drive by their store every day and see a lot full of cars, how bad do they need the money and where did good honest customer service go ?

Texas is a big state…read more One thought about Texas is that everything is bigger in Texas. One thing about being in Metropolitan area of Houston is that you start noticing certain aspects of your area. One thing I observed is that unless you are in a high dollar community, you will not have sidewalks. Everyone is bigger in Texas because you have to drive everywhere! Discount Tires is a necessity because with all the constant construction, you are bound to mess up a tire. This nationwide chain makes it a lot easier to replace or repair your tires when the need eventually arise. Is this a fancy place? No! You may find a store or two with bottled water and/or coffee. You are going to a garage full of tires, and no one trust a clean mechanic. Come here for free air checks for your tires, as well as free tires rotations. They do price match, and generally have great pricing for a variety of tires. Make certain you try to haggle the pricing just to see if you can save yourself a few more dollars. You get tires from here to ensure peace of mind in the future.

To start off I have been coming to this business for years and I have 3 vehicles I get tires for…read morehere. In past have always had no issues but today I got here early like I always do and there where people already waiting (at least 4-5 people steady waiting) issue was when store opened and employees walked out (didn't ask who had been waiting) but took new people that had just arrived and parked and got out of thier vehicles leaving all 4-5 people except one standing there. Team meetings should be taught that this should've been taken into consideration "why do you think all these people got there and waited" I tried to tell one of the employees they had left all the people that were there first standing at front door And simply told someone would be with me.

I had them do work on my car they were very courteous and professional, they showed me my air…read morefilter letting me know it would need to be changed soon, they check my oil for me (because of a slow leak) and said just bring it by and we'll top it off for you if need be. I will be returning and I recommend them to everyone.

we had a trailer tire blow out in Livingston and the owner was kind enough to not only let us use…read morehis jack but assisted us free of charge. he will definitely see my business any time I'm in need of tire repair in Livingston

I would give more stars if I could. After a couple places told me they weren't able to work on my…read morecar because it's a newer Mercedes. I contacted them and they were Able to squeeze me in the next day to replace my brake pads. The customer service was exceptional, and as a younger woman I really appreciate the fact that they didn't TRY to take advantage of me. Even though I know better, there is always places that still try to upsell me or sell me something I don't really need. Thanks for being professional and doing a great job with extremely reasonable pricing. I will definitely be returning.

Was visiting the area when I started having a shake in the steering. Even though they were busy…read morethey fit me in and took care of me and were very friendly. They welcomed each customer like a friend and didn't bring up things that didn't need to be fixed. Great service and thanks again Steve, Mike and the team!!

I recommend these gents. Always friendly, Larry or Steve…read morewill fit you in short notice and work with you on prices. It's the only place in Polk County that routinely meets and exceeds my expectations.

Excellent group of people, fair, reliable and trustworthy. Gave excellent service with a smile and…read moreat a price that won't break the bank. I'm a customer for life!!

Called to schedule an appointment the day before around 5pm. Had me drop off my truck the very next…read moremorning for both front wheel studs and tire balance/rotation. They had it done by noon that same day. Everyone I talked to was very nice, good people. Clean shop with free snacks and drinks. I had a great experience here and would recommend to any friend.

Roderick and Dustin never let me down when my car tried to do so. Service is fast and their…read moreattention to detail is everything. They are straightforward and very reasonable with pricing. Whether it be needing a new tire or to trouble shout they've got your back.

DO NOT GO HERE! Rodrick (the owner) is a thief. My car went in to get a brake change and in the…read moreprocess they destroyed my calipers. I had to get the car towed to the dealership for them to give me an extremely high bill. They were not willing to pay for the fixes which in turn ended us up in court! He lost the case and had refused to pay the bill for breaking my car. I have on video his mechanics saying they broke it. Rodrick is not someone you should work with do not go here unless you feel like being cheated.

Dropped my Jeep off at 2:00 - it's currently 4:30 and I'm still sitting in the waiting area. My…read moreJeep has been sitting unattended with the hood open for 2 1/2 hours, the only one in line, and I've yet to see a mechanic touch it. This is utterly ridiculous