great customer service. Tire light in car kept coming on. NTB put air in tire free of charge and…read moretold us if light comes on again bring car in and they would check tire. Tire needed checked so I returned to NTB. Nail found in tire. NTB repaired tire Didn't try to sell me anything. highly recommend NTB REASONABLY PRICED

NTB/Mavis tire McCandless Pa…read more I got screwed over one too many times today. On 7/19/26I had a blowout on my camper trailer on rt119 so we take all the wheels off I took them to NTB in Mt. Pleasant PA told them to put 4 new tires,valves stems on them. They were real nice and got right on it said it would take a half hour to 45 min. I went got lunch when I got back they were done and it was pouring down rain so I paid them and backed in they loaded them into my truck.Long story shorter 40 miles away I'm on the turnpike and the dry rotted valve stem breaks now we are 1 foot off the white line changing a tire again. I went to NTB McCandless on 7/22/26 I told the girl that was at the desk the whole story and first she told me she as short staffed then it went to she would have to check with her manager to see if they would fix it so I came back on 7/23/26 spoke with the manager told him the whole story and he said he would take care of it but once again short handed. I totally get he is having issues at the store because he told me himself. So he made me an appointment for 1:00 on Sunday 7/26 I was there early and had an infant baby with me so 2 hours later the girl comes back tells me everything is done the tire were in the back of my truck and was ready to go. I specifically asked her if they balanced the wheels she assured me they were balanced so I left without checking. We went to put them on the camper and there were not any wheel weights on any of the rims. Go back at 8:00 this morning 7/28 1st one in the door and the same girl all 3 times which is my 4th time back to NTB McCandless she proceeds to tell me that my tires were balanced on Sunday and I would have to wait. When I told her this was my 5th F ing to NTB to get my tires fixed. She immediately said I was not going to talk to her like that,she said I had to leave. I told her after 5 trips to get tires repaired I was not leaving until they were balanced I walked outside backed my truck up to the door opened the tailgate and sat on the curb to wait.Then the next thing I know is 2 McCandless police officers are giving me my last warning to leave or be arrested and have my truck towed and if I step foot on NTB property I will go to jail. AS MUCH AS I LIKE A CHALLENGE my meds are working and I had better things to do so I declined and left. I go 22 miles each way to NTB Cranberry I told them the whole story and Ashley said she would have it taken care of it if I would leave them and come back so I did. I went back later in the day she took care of balancing my tires with no problem. While I was there I asked her for the regional managers email address she said she would have to call him to get permission to share his information.She came back and told that he "was aware of the situation and declined to give me his information" not even allowed to have his name or email I just wanted to make him aware of what happened and I would have left it at that. Like I said meds are working. But now I'm here after 6 trips to an NTB over 100 miles and many hours later and I am told out right that I can't have contact information for management. To be fair they did give me a phone number to call which I'm sure is going to be one of those automated systems that will be a waste of time.

Denny, took the time out of his day off to come in to his shop and fix our tire. He was very kind…read moreand patient with us. Thank you very much Denny!!!

They were very helpful and went out of their way to help very good service, quality and value very…read morenice people their and will go back again. Thanks for the help at a bad time Larry Litton

I came in with a punctured tire just 10 minutes before closing on a Friday night. Even though it…read moremeant staying past closing time, the team didn't hesitate to help. They did a fantastic job and went completely above and beyond to make sure I was taken care of. They saved me from being stranded and missing a wedding. A huge thank you to the manager and the technician for their incredible service!

Helped us figure out how to reset our "low tire pressure" notice after ensuring that all our tires…read morewere accurately filled. All without charge and with extremely pleasant helpfulness while we were stressed on a cross-country drive!

Fantastic tire shop. The initial feel is a little scary but don't be fooled. Behind the grease and…read moreworn exterior are some really great guys. Their prices are a little more than you could get if you order your tires online and send them to a store of guys who don't care about you and throw them on for you but I don't care. I like to go into a store and say "I need tires for this mini van that aren't going to kill my family" and they say "come back in 15 minutes" and I have new tires. They are an excellent, down home tire shop.

been buying from them 20 years,fast friendly service. tires…read morei need at price i can afford.

I had a 2013 VW Passat that had some roof damage. Except for some initial snags with the them not…read moresending me right paperwork at first (rectified via email and fax) and getting the work on the car started (it was around the Thanksgiving holidays) it seemed to all go very well overall. I was very pleased with the repair work and I received the car back ready to go completely detailed inside and out. The biggest challenge for pick up was just trying to make it to the shop after work in time before they close. Ultimately I would bring my car back to them if I had to get more work done. Also I would recommend them to anyone in the South Hills who needs VW-certified collision repair.

So, a few things I'd like everyone to be aware: 1. Bmw535i…read morexdrive competition package accident repair Brought car in and other drivers insurance paid, outside paint only. After repair went to pick up vehicle and both front and rear bumpers had damage, worse than when it was brought in. They repaired both bumpers without explaining what happened, wasting my time. 2. Asked to install new black competition stripes on both sides, bought lower side stripes and they only changed the drivers side. I noticed it and asked where the other one was and they kept it. I asked them to install it as it was included in my price. They did the repair on drivers side. 3. Contacted Kilkeary's strip technician Tim C. Asked to replace a bumper stripS on my 2018 SHELBY GT 350 BU,PER STRIPES ONLY. Washington Ford recommended Kilkeary's so I called them. We agreed on a price to remove and reinstall bumper stripes only ($250). After 3 hours,he couldn't get the bumper off or the glue. He had no Rapid Remover liquid gel to remove the glue but did have a heat gun. He asked me to remove it, which I did and I removed the glue with my own Rapid Remover liquid! He came back and installed the stripes in 1 hour but refused to reduce his price because he still gave me 3 hours OF USELESS REMOVAL! He ONLY DID 1 USEFUL HOUR AND DID MY OWN REMOVAL! It's not my fault he failed! Criminal! I gave him an out by reducing his price but he wouldn't do it! Buyer beware! Check everything!!! I have pictures if you'd like to see them.

Never going anywhere else for tires from now on. Tried Walmart "to save money",...bad decision on…read moremy part. These guys know how to treat their customers. I've had a couple tires with slow leaks; they had me in & out of there in less than an hour both times. Thank you Lenny & everyone who works there. You have a customer for life.

Great customer service; Lenny is upbeat and helpful. They…read moreoffer good prices and charge 1/2 the installation fee compared to their competitors. Accommodating and well stocked! Great small business!

We were driving back home to New Jersey from India and noticed that we were not retaining air in…read moreone of our tires. We called and John told us that he could look at our car after he finished the two that he had in the bay. When I arrived, knowing that we had at least 7 hours still to drive he took our car immediately, plugged the home immediately and had us on the road in 45 minutes. I cannot thank John enough for his kindness and making our wait easy and allowed us to continue on our way. Mechanics line this are hard to find and should be cherished.

These guys are amazing. They are honest and while they easily could've taken advantage of my bad…read moresituation they instead helped me figure out what was going on with my Jeep when it was acting up. It ended up being such a simple fix and they had it in and out in no time. I would highly recommend going to them over any pep boys, Midas, whatnot brand place. They know what they are doing and shoot it to you straight.