was here first waiting to get oil changed two cars pulled up waiting and went in before me will…read morenever come back

Oil change was Oil change was fast but, they used a premium oil without checking with me first that…read moreI was charged an extra $8.95 for, last time they asked upfront and I specified just regular oil. They also said my coolant was "a little low" and asked if I wanted it topped off. They didn't tell me that topping it off would cost almost as much as buying a full gallon $7.75 at Walmart. Lesson learned: Next time, I specify everything upfront so I don't get hit with surprise upcharges. I did decline a new air filter because I can get a new one and install it myself for half of the $22 and some change they charge for one. used a premium oil without checking with me first that I was charged an extra $8.95 for the last time they asked upfront, and I specified just regular oil. They also said my coolant was "a little low" and asked if I wanted it topped off. They didn't tell me that topping it off would cost almost as much as buying a full gallon $7.75 at Walmart. Lesson learned: Next time, I specify everything upfront so I don't get hit with surprise upcharges. I did decline a new air filter because I can get a new one and install it myself for half of the $22 and some change they charge for one.

We took a car there yesterday for struts and a window motor replacement. They called today to say…read moreit was ready and told us the bill was over a thousand dollars. They said that the brakes were bad and that they replaced the pads and rotors without our permission or knowledge and then charged us for the additional work. Then they got mad when we told them to undo the work as the brakes have been working fine. This got the bill down to $800 which is still a huge amount. DO NOT take your vehicle here. These people are crooks and will scam anyone unfortunate enough to cross their path. Avoid this establishment at all costs.

They towed my vehicle, even though the vehicle was wrecked in Freeport. So I don't understand why…read moreNichols out of every other and closer towing company's but I was very unfortunate to have Nichols as the tower. Called to see what it would take to get back. And they told me just for the tow alone was over $600. Not including all his B.S. fees. Completely rude over the phone and didn't give the information of them not taking cards and only cash. So of course I was pissed off driving over an hour to Chipley from Freeport to be told I have to go back out to an ATM and call my bank to up the daily spending limit. ABSOLUTELY RIDICULOUS. Not enough? They told us if we didn't make it back by 5 we would have to wait till tomorrow so they could charge a whole other day. Made it back at exactly 5. Gave them the total of $740 to just get the car back and when the man brought it up front. Driver side window was shattered and there were glass pieces all of the interior. And they had even stole the charger I had in the center consol? I mean is this not illegal???They are complete crooks and will inconvenience the hell out of you. NEVER GO HERE.

I was having AC problems in my vehicle. Techway diagnosed it and I ended up instead of just buying…read morea compressor the whole AC system to get a warranty for 36,000 miles for three years. They were finished quicker than they said they would which was great however I've been having some issues AC That it's not cooling down like it's supposed to I took it back in. They checked it says they recharged it less than a week later have the same problem have not been back yet to see what the issue is. This will have to remain a completion of this story in the next few weeks.

I have been in the automobile business for over 39 years. I took my Mercedes Benz into Techway…read morebecause it was making a lot of noise from one of the tires. I relayed this information to the service writer. I could tell he really wasn't listening to me which is nothing new when talking to a lot of service writers. Always remember this is how they get paid. So I called in the next day to ask had they found the problem. He was very hostile in giving me his answer. He was telling me I may need breaks and rooters.I told him I just put new breaks and rooters on it. In short he told me that I could come and get my car.I told him not to touch it I will be right there to pick it up. I took my car to Silver Star Mercedes Benz auto repair. I had picked up a huge rock in my wheel. They removed the rock and didn't charge me a dime. I will never take my car to Techway again. Yes they are over charging people or over diagnostics same thing. Either way they are taking your money.

No complaints. Pricing was fair and the work was done perfectly. I will be returning.read more

What an amazing experience I encountered here. This company is very knowledgeable and informative…read more They did everything from contacting my warranty company and taking care that process, to contacting me on a regular basis. When you first approach, there's nothing "fancy" about this place. However, integrity shines! Work ethic shines! They work in this heat, and still have the capacity to smile when you walk in the door. They are worth every penny you spend here. They honor the military! They give us a discount. They appreciate the fact "we served" our country! I highly recommend them, and always communicate with them! It was an honor to encounter them during a very difficult situation. They saw my needs to have my car for work, and travel for work. KUDOS

They are no longer in business. Family closed it down.They were great when they were open ,going…read moreto miss them.

We had tire issues while traveling through the area. They got us right in and had our issues…read moreresolved in no time at all. Friendly and very helpful Christian staff.

I broken down at gas station, walked down to Eastern Wrecker see if someone could rescue me, they…read moreimmediately walked over N.A. fixed my car in minutes and refused to take any cash as I was so appreciative!!!! Best service even when it doesn't matter!!! Great people!!!

I highly recommend this company. The owner and employees were extremely kind and helped me…read moretremendously in a timely manner. I made the call for a tow around 2:30p.m and the truck driver was called immediately and delivered my truck to the destination extremely fast and even sent a picture once the job was completed.

On Saturday, April 19th, I was broke down @ MM83 on I-10. Since I live in Milton, almost 100 miles…read moreaway, and did not want me @ home and my vehicle 3 or 4 counties away, AAA summoned American Towing to see my needs. Admittedly, I did wait close to 3 hours for towing, but this was entirely a problem with AAA. Their GPS had me 35 miles away from my actual location. But once everything was straightened out, American arrived and we loaded up my disabled vehicle. I opted for the full tow to my home. The driver, Bobby, was professional, knowledgeable and above all, amiable! If a similar situation would arise and American towing was in the area, they would be my first choice for assistance! God bless 'em...

My wheel bearing went to crap and left me on the side of the road my insurance told me they would…read morebe there in 60 mins the driver was there to in 40 A+ in my book

they suck the guy didn't wanna listen to me about what I was trying to tell him and I highly…read morerecommend everyone use someone else bc there a bunch of none listening people who can't take notes of what is the problem they wanna say it's my truck but yet all my lights work I tried to tell him it's just the running lights and he nasty attitude said he was gonna cancel the request so yes they really suck and I will never recommend anyone to them to be honest they shouldn't even be towing or helping anyone bc u can't help someone if u don't listen to what's going on so end of dis they suck

The owner came out of his way to repair my trailer axle that needed major repairs. I know this…read moretype of repair roadside is not the easiest but you really saved my day. You had the best attitude and never stopped smiling. I appreciate your professionalism and for making me feel like I was the only customer on your schedule. I highly recommend this gentleman and his company.