I want to share how much I appreciated the service I received from the entire team at Discount…read moreTire. From the moment my car was towed in, everyone I spoke with was professional, respectful, and kind. Even though I couldn't be there in person, they kept me updated, called me when the car was ready, and made the whole process really smooth and efficient. I especially want to recognize Malick. When we talked about the tire replacement, the initial estimate was over $200 because I didn't have the previous purchase documentation with me -- I share the car with a relative, so I didn't have all the details on hand. I asked if he could take another look at the account, and he was very willing to do so. He took the time to go through the history, found notes indicating the contract was acceptable, and honored them once he confirmed everything. I really appreciated his patience and the care he put into making sure everything was accurate. He was respectful and helpful throughout the whole conversation, and thanks to his extra effort, the cost ended up being just labor. The whole team was wonderful to work with, and Malick's extra attention made the experience even better. I'm genuinely grateful for the help I received and wanted to make sure his work -- and the team's overall service -- didn't go unnoticed

Excellent staff and leadership. These guys work as hard as possible to listen and take care of…read moretheir customers - from advising about the products to the purchase and install. Great team at this location, I will return!

After visiting O'Reilly down the street, and getting the last battery for my 2008 honda key fob, we…read morewent to Autozone to see if they can input the battery into the fob. (O'Reilly didn't have the tools to open my fob and it felt like customer service over there were having a not so great day; tone and stuff were not welcoming...) Autozone has the small tools needed to open the key fob since it's a very small screw. As soon as we walked in, they were friendly! We met up with Jose who was humorous! He inputted the battery for FREE!! Unfortunately they didn't have anymore batteries here but we will be back and owe him some tacos! Hahaha Jose is so nice and helpful! Please keep him! Thank you Jose!!!

Knowledgeable and helpful, Installed my battery in no time and replaced my headlight too. Very…read morefriendly and courteous plus no extra charge for their labor. Highly recommend this location of AutoZone.

I came in for new wiper blades and am so pleased with the help I received from O'Reillys and…read moreMarijn. I have not experienced customer care and support like this is many many years. I thank Marijn for the professional and polished customer support!!!! You have now a repeat customer and a great team to work with!!!! Many Thanks, Kyle Driver

Very poor customer service. I went in asking for power steering fluid that I purchased before and…read morethey were clueless. Both reps told me two different types then walked away left me standing there!!!!! I always get bad CS from O'Reilly except for one but stopped in for urgent need. I ended up calling Another O'Reilly to speak to a manager and he was able to tell me the exact time that I needed and that I purchased before. I told the young girl at the counter that checked me out. Her comment was, "Oh, he must be smart!" She was being a smart you know what but didn't realize she was calling herself and the other young boy dumb / not smart LOL

So, after watching all the videos of BTC on FB, I decided to venture off from the big nation wide…read morecompanies in search for some new shoes on my rig. As I do with everything I'm about to buy, I shop around and check reviews on Yelp. I had a few quotes from the competition, and was armed with the knowledge needed to get the best price. I walked in and was greeted by Jake and Nick. They were super friendly and were easy to work with. They both provided me with a few different options of what would look best on my truck. They had to order the wheels I chose and told me it would take a solid week to get. I was called within 4 days to schedule the installation. (Same day the called) The service and work they performed was 5 stars for sure. The wheels I chose looked better than expected (ION134) and the tires they both swore by was an amazing choice. (Fallen Wildpeaks AT3) These tires and wheels are beautiful and the ride is quite smooth. If your looking for great service and honestly a better price than the big box tire stores, go see Nick and Jake at BTC in Marysville. You won't regret your decision.

Used to bring all out fleet vehicles and personal as well.. daughter got a flat they now can't find…read morethe sale tried to sell her all 4 tires and zero warrenty on a tire with 10 k miles.. big O tires owns it now.. ruined the locally owned feel and customer service was as low as it goes.

I stopped by Kendall Subaru on a Saturday afternoon to take a look at a vehicle that I had found on…read moreCars.com. Israel was the sales person who helped me. He was polite from start to finish. He was not knowledgeable about the Forester I was test driving and was unable to answer questions. However, he was a young man, presuming without much experience, so he got a pass. When I returned to the dealership, I made an offer on the vehicle. Israel wrote the price down on a blank piece of paper and asked me to sign it. I declined, saying that if I ended up buying the vehicle, I would sign the actual paperwork. He took my offer back to the "finance guy." The "finance guy," turned out to be an aggressive middle-aged man with a Teenage Mutant Ninja Turtle tattooed on his arm. He came out and asked me where my offer came from. Super classy, right? I simply told him that was what I was willing to pay for the vehicle. He continued with his snarky comments. I stood up and walked out. Since my experience at Kendall Subaru, I have been treated to the blank piece of part signing tactic and the rude "where did your offer come from" question at another dealership. It seems that these thugs all receive the same lousy training. This is precisely why they will continue losing customers to outfits such as CarMax. There are far too many folks like me, who are neither interested, nor impressed by manipulation and aggression.

Our family was recently in a car accident. My wife's car needed to be replaced. She knew what she…read morewanted. We'd shopped at Kendall before so we reached out to them. The sales person she got connected to, Jared, was amazing. He wasn't aggressive with her at all. Helped her find what she wanted and do all the negotiations even before we set foot on the property. He was responsive and kind. We went to pick up her car and ended up walking out with two cars. He worked with me and got me exactly what I wanted and went the extra mile even when he didn't need to. The whole staff was super kind and helpful. We had an incredible experience and highly recommend Kendall Subaru. BTW... We were told our previous Subaru is what saved our lives in the accident. Recommend Subaru completely.

Chris and Crew Gave an AMAZING deal on a new set of tires and wheels. They did not have the exact…read moretires we wanted, with the longer nationwide warrantee, Chris easily ordered it and CRUSHED Costco's price for the exact same set of tires. We actually received (4) New Tires & (4) New Custom Wheels for very close to what Costco wanted just for the 4 tires! TOS also VERY generously loaned us a spare tire and wheel, on the fly, to rescue one of our vehicles that blew out the tire and permanently damaged the Stock Rim. Way south down from our house. Our towing only covered 10 miles, so we had it towed to the nearest Les Schwab at midnight. Woke up the next morning to an rep from Les Schwab quoting me over $2,300 for 4 new Les Schwab tires and (1) New wheel WTAF!!! Chris and Crew were extremely helpful and just wanted to get us back on the road with exactly what we wanted with a huge discount. While being kind, funny & professional. I'm now a Lifelong Customer at TOS.

Excellent service, fast and reasonable price! For my 4 tires was 360 plus taxes! A year of…read morewarranty. The service was incredibly fast. I highly recommend this place!

Been taking my car here for years... even though I have to bring my own oil. The last time I took…read moremy car the crew seemed rushed, one guy in particular. Then sure enough the next day I was leaking oil. I had to get my oil pan replaced due to the damage. $5300.00 and almost a week later I got my car back. They did pay for it but NEVER again! Rushed teenagers!!

Came in for an oil change, left with a 1,700 dollars in damage. 180 dollars for my 535D BMW, yes I…read moreneeded extra oil but usually I get charged 120- 150 at other places. On top of that within driving my car a mile it was smoking and clicking. Turns out my water pump broke and was spraying coolant everywhere. Took it immediately back and they shrugged saying it must have happened in the ONE MILE I drove my car with no previous issues and now have to pay 1,700 dollars for a water new pump system. Similar thing happened to my mom at this location and I'm seeing similar views so I'd personally pick another shop.

This was my first experience at Sunny's. I had a great…read moreexperience getting my Mustang repaired at their shop. It's pretty tough finding a good independent auto service shop you can trust. (thanks Yelp for helping me to find this place). Good customer service, priced competitively, and got the job on time. I'm definitely a believer and will be returning here for future automotive services.

I had satisfactory experience's with this auto shop on a couple of other occasions. On this…read moreoccasion however, I left my vehicle at the shop 3 days and on the 4th day I called in the morning to check on the status of my vehicle. I called four times and each call was answered in a timely manner. Unfortunately, each call was answered by 'hello' and that was it. They wouldn't respond to any of my questions or say anything. I believe they knew I was going to keep calling and on the fourth try, I spoke to the manager who had not even looked at my vehicle yet. I was calling early enough that I think only the manager would be answering the phones and I'm pretty sure I was speaking to the manager every time I called. They can fix your car when they feel like it.