My low rating has more to do with AllState Corporate policies rather than the service of this agency. Apparently, AllState has a policy of not insuring properties that are more than 60 yrs old and whose depreciated value is less than $60k. Hence, for a small townhouse in OldTown Alexandria (VA) whose market value is near $600k, AllState won't insure it because the depreciated value is considered too low. Obviously this defies common (and business) sense. As a result, I am taking my numerous insurance accounts from AllState to another insurance provider. If a corporation is insistent on being so short-sided and infuriating a good customer who has been with them for over 30 years, clearly it shouldn't be surprised that it will loose business! read more